10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,157 miles

About These NHTSA Complaints:

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problem #13

Oct 012023

Legacy

  • miles
My vehicle is suffering of the exact same issue described in recall WRA-24. However, this recall only covers the model years 2020 to 2022, mine is 2014 with approximately 106,000 miles. Since the last week of December, my vehicle has been to the Fort Wayne, IN Subaru Dealership approximately 9 time for the same issue. It has cost me over $2,500 plus the fuel used for all this trips (I live over 40 miles away from the dealership). The problem is still not 100 percent fixed after they changed the seat cushion, the airbag module, the seat belt buckle sensor, and I don't know what else. The last time (a couple of weeks ago) that the car was at the dealership, they had the car for over 2 weeks. The next morning, the car did the same thing again where the red airbag warning light turns on and the passenger airbag shuts off with a passenger sitting on the seat. I've taken videos of the issue to show the dealership as they seemed doubtful of what I was explaining to them. The dealer claims they have been in contact with Subaru and they don't know what else to do. They started providing me with a loaner free of charge after the 4th visit. In summary, same issue as WRA-24, over $2,500 so far, and still not resolved.

- Angola, IN, USA

problem #12

Mar 152019

Legacy

  • miles
Takata recall. Received letter stating air bag recall for the passenger side frontal air bag on march15th. Called ramsey Subaru on route 17 in ramsey NJ where I bought the car and was told that I could not have the recall fixed until September 2019. In my mind that is not a resonable amount of time given that fact that I cannot have a passenger in my car.

- Upper Nyack, NY, USA

problem #11

Jan 092019

Legacy

  • miles
Takata recall. The contact owns a 2014 Subaru Legacy. The contact received notification of NHTSA campaign number: 19V009000 (air bags). The contact called white bear Subaru at 651-356-6332 (located at 3525 N us-61, vadnais heights, mn 55110) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Maplewood, MN, USA

problem #10

Mar 012019

Legacy

  • miles
The contact owns a 2014 Subaru Legacy. The contact stated that the recall notice for NHTSA campaign number: 19V009000 (air bags) was received in March of 2019. After contacting the local dealer (mid hudson Subaru, 1715 us 9, wappingers falls, NY), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Beacon, NY, USA

problem #9

Mar 182019

Legacy

  • miles
Takata recall. Recall notice indicates that 'until this repair is performed, do not allow passengers to tide in the front passenger seat.' I called the dealer, beard Subaru, as soon as the notice arrived but was told there was a waiting list and I would have to wait until May. That puts my vehicle out of service for at least two months!

- Brewster, MA, USA

problem #8

Oct 182018

Legacy

  • 30,567 miles
Takata recall when I backed out of a parking place in a parking lot I hit another car. The airbag did not deploy. Car was moving slowly.

- Centennial, CO, USA

problem #7

Aug 012018

Legacy

  • 23,000 miles
Takata recall auto accident front driver side crushed up to firewall and no airbags went off, zero ! wife leg was badly brused because of this ! auto was in motion at 25 miles a hour at a intersection going straight ahead was hit on driver front from side by cross traffic

- Salem, OR, USA

problem #6

Aug 312017

Legacy

  • miles
Takata recall: This make/model is listed as a vehicle affected by the takata airbag recall.

- St. Louis, MO, USA

problem #5

Nov 082017

Legacy

  • miles
Takata recall I have O notices from courts that my car is equipped with these defective airbags. I called my dealership, hansel Subaru in sana rosa, ca, and was told "there are a lot of scams going around." I was told there is no recall, which NHTSA confirms, and to call Subaru America, which gave me a recorded message full of legal gibberish. I feel I am driving around in a dangerous car, and no remedy is available. Somebody has to do something that makes sense!

- Guerneville, CA, USA

problem #4

Sep 132017

Legacy

  • miles
Takata recall this vehicle is not listed in recall by VIN under takata settlemt it is an unsafe vehicle

- Windsor, ME, USA

problem #3

Aug 102017

Legacy

  • miles
Takata recall

- East Stroudsburg, PA, USA

problem #2

Apr 152017

Legacy

  • miles
This car has unsafe takata air bag which has dangerous ammonia nitrate. I want takata to replace these bags with safer bag

- Houston, TX, USA

problem #1

Nov 182013

Legacy 4-cyl

  • 468 miles
On 11/18/13, at approximately 5:15 pm, I was heading down a street to make a left to go home from work. All of a sudden the car accelerated and would not slow down after I pushed down on the brake with my right foot. I immediately began to turn the wheel to the right onto an empty street to avoid two other cars at the intersection who were going to make the same left I originally wanted to make. For some reason, the car did not go all the way right and went diagonally from the intersection across the street. The car then jumped a curb hitting an electrical pole. At that point, I was pulled out of the car by another driver who saw the incident because when hitting the pole, live wires were dangling from the pole. I was taken across the street away from the car and waited for police and paramedics to come.

- Jackson, NJ, USA