10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,119 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Subaru Legacy. While reversing the vehicle, it suddenly accelerated. The contact depressed the brake pedal, but the vehicle failed to stop. As a result, the vehicle drove through the driveway barriers and crashed into a tree. There were no injuries. The vehicle was towed to an independent mechanic who repaired the rear driver side panel and trunk. The contact had not called the dealer. The manufacturer was notified and advised the contact that they would tow the vehicle to a Subaru dealer for diagnostic testing. The failure mileage was 37,000.
- Groveland, CA, USA
I was going 40mph when I had to break for a yellow light with plenty of time to stop, as I was hitting the brakes my car began to skip and continue to press forward and did not stop until I hit the back of someone's vehicle. The brakes did not work and I was not going so fast that I couldn't have had a smooth stop.
- Cibolo, TX, USA
My vehical had the wrong brakes on it could not get inspected tech noticed pad were too big for rotor. 8 days later car still not returned to me if he haddened notice brake failure would occur
- Pgh, PA, USA
Following are two main issues, causality/correlation uncertain. After the "Subaru eyesight" failed for about two minutes while underway (dashboard cluster lit up in numerous places, too), the eyesight system reset while driving. Thereafter, the vehicle began to "buck (e.g. lurch forward several inches with a lot of force)" when the vehicle's cvt was in "drive" and I was stopped with the brake depressed at normal pressure. This has happened about six times in the last four days, and I am extremely concerned. The "buck" is so severe that the first time it happened, I felt like I was rear-ended. The most recent time that it occurred, my best friend could have been severely injured when the car lurched forward as he was standing outside of the running vehicle, gathering things from the front seat (e.g. foot or leg run over had he been taking groceries out of the back seat). At this point, the Subaru dealership is being coy about situation resolution. What is especially concerning is that the eyesight system is supposed to "kill" acceleration when the vehicle is stopped, and an object forward of the car is detected. Yet, the vehicle tried to proceed forward when stopped in traffic?
- Champlin, MN, USA
Eyesight packages adaptive cruise control with lane-departure and auto-braking doesn't work. Dealer refuses to fix.
- North Versailles, PA, USA
- Lafayette , IN, USA