10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,389 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I'm having issues with the steering column and getting the key out. I'm not able to remove the key most days. Was this in any part of any known recall? thank you
- Selah, WA, USA
Key gets stuck in ignition. Often will not release. Happens when put car into park upon stopping.
- Lexington, MA, USA
Experienced difficulty removing key from ignition after vehicle is stopped and engine turned off. Issue recurs frequent but randomly. Sometimes it require several attempts to restart and shut-off engine before key would release from ignition. Vehicle was returned to dealer for repair and faulty part in shifter assembly replaced.
- Arcadia, CA, USA
Key does not come out of ignition after putting car in park
- Vista, CA, USA
Am able to shift into park and turn off the ignition but not able to remove key. It takes several tries to shift gears until able to turn the key to release it. This was happening for a while and stopped and has started doing it more consistently now.
- Buffalo, NY, USA
Key will not remove from ignition when turning off car. Progressively got more frequent. Only way to remove the key is to move the car or to shift back in forth from park to drive. Part had to be replaced
- Denton, TX, USA
Unable to remove key from ignition when vehicle is in park-engine/car turns off except radio/lights. Have to restart car put into reverse, back into park, then turn off car.
- Waynesboro, VA, USA
Having difficulty removing key from ignition when vehicle is in park - car will turn off but cannot remove the key without much difficulty, restarting jiggling with force - fear of key breaking in ignition
- Glen Spey, NY, USA
May of 2017 I was driving North bound on 294. As I was going through the curve the power steering light came on the car wouldn't turn back. I stop and was able to pull the car off the road with no incident. I called sis it's a D asked if was a safety recall. I was told no. I then had them to the car to Subaru of America in orland park il. When the car was frosted told I was told the car would be fix it was common problem with the power steering motor. Subaru of America then contacted me saying the car was involved in accident so it wouldn't be fixed. Once they found out I was black. I filed a better business report Subaru still denied the claim telling to use my insurance my insuwpuldnt pay said it defect part. Subaru failed to examine the underlying problem before denying the claim. Subaru immediately blamed me but never checking the problem. Once I received the car back. It was in worst condition. The car cane back in worst conditions bumper peeling fender smashed. I was told that was my fault the car came back worst. That interfered with the other things in warranty being repaired L was diagnosed with big C. in 2017 now back to ok health I can proceed with process. I rented cars for a year and then eventually brought one. I need Subaru to repair the car I want to keep it.
- Alsip, IL, USA
Eye site safety main wiring harness rodent damage harness insertion made with soybean so its made of food happened parked in driveway
- Baltimore, MD, USA
When resumed cruise control, it did not. Instead the steering wheel was uncontrollable and had no direction. Was on interstate 84west in ct. Put on break and then was able to stop the vehicle on side of road. Went to the dealer and told no issue. Also have had gear shifting problems. Was in touch less car wash where the car is in park and when told (flashing sign) to move forward the car would not go into drive. After several attempts, shut car off and then was able to put in drive. On occasions the shifting gear has not remained in park and vehicle has moved forward.
- Wethersfield, CT, USA
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 50 mph, the vehicle veered left and right independently. The contact mentioned that force was required to the steering wheel. The failure occurred intermittently. The vehicle was taken to a dealer where it was diagnosed but the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 400....updated 6/30/16 the consumer stated it difficult to keep the vehicle straight. The vehicle was aligned twice. Updated 07/11/16.
- Detroit Lakes, MN, USA
The contact owns a 2016 Subaru Legacy. The contact stated that the power steering assist failed and the steering wheel was veering right and left. The dealer was notified of the failure and provided no diagnosis and no repair solution. The vehicle was not included in NHTSA campaign number: 16V292000 (steering). The contact attempted to reach the manufacturer several times and was unable to contact them. The failure mileage was not available.
- Detroit Lake, MN, USA
The contact owns a 2016 Subaru Legacy. While driving approximately 75 mph, the vehicle rolled over a bump in the road and became uncontrollable. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to duplicate the failure. The contact was informed that the vehicle operated as intended. The vehicle was taken to be diagnosed twelve times. The manufacturer was notified of the failure. The approximate failure mileage was 500.
- Anaconda, MT, USA
Eyesight packages adaptive cruise control with lane-departure and auto-braking doesn't work. Dealer refuses to fix.
- North Versailles, PA, USA
- Three Springs, PA, USA