6.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,003 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Subaru Legacy. The contact stated that the vehicle was parked in the driveway on a hill and when he started to exit the vehicle it started to roll backwards down the driveway. The contact had to quickly turn the steering wheel in to a backwards U turn to turn the vehicle back into his yard. The contact avoided the vehicle crashing into the neighbor's yard. The contact was able to restart the vehicle and drive it back in to the driveway and put on the parking brakes. He also placed stones behind the two rear wheels to help prevent another backward roll. The dealer and manufacturer had not been contacted. The VIN tool did not show any recalls. The contact had the driver's side fender and driver's side door repaired since they were damaged during the incident. The failure mileage was 33,000.
- Los Angeles, CA, USA
Two week old vehicle with 980 miles. This problem has occurred since delivery. The brakes are soft and go all the way to the floor with no further pedal travel after coming to a complete stop. This is repeatable and occurs every time you come to a complete stop at a light or stop sign and maintain the pressure on the brake pedal. The pedal will slowly sink to the floor if pressure is maintained. Subaru of America is aware of this issue and is unable to fix problem at this time. They have assigned a case number to my issue with this vehicle and are working on it. This issue apparently affects other 2017 Subaru vehicles. One dealer technician, after verbally stating they felt what I felt with the brake pedal, found that other 2017S did the same thing so wrote "no problem found" on the work order. Another Subaru dealer also witnessed the problem and wrote on the work order that the brakes felt normal until coming to a full stop and the pedal went to the floor. They then stated two other 2017S on the lot did the same thing. I consider this a serious safety issue and do not feel safe driving this vehicle.
- Terryville, CT, USA
- Asheville, NC, USA