6.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving to work in the morning I began slowing down for a red light. When the vehicle get to ten miles an hour there was a loud bang and felt like the car downshifting. I stopped and checked nothing was abnormal, no warning lights or and signs of damage or failure and the vehicle continued to function normally. So I proceeded to work roughly 20 miles. About 30 minutes later as I was on the off ramp and at about the same speed of 10 miles per hour the vehicle had multiple loud bangs followed but screaching and metal grinding. I was at my job so I pulled into the parking lot as to not get stuck in the road. The vehicle made one more louder bang and all the warning light illuminated and the vehicle lost all ability to drive. Underneath was a puddle off oil. This vehicle has 89,000 miles and to have thus happen to the transmission for no apparent reason was a shock and disappointment. I felt my heart drop as this morning could have ended alot worse while I was on the road and express way surrounded by other motorist. Transmission should not disintegrate or complete fail at this mileage unless they are defective. This was not what was expected in safety and durability from this manufacturer.
- Belleair, FL, USA
The contact owns a 2017 Subaru Legacy. The contact stated that the vehicle was parked in the driveway on a hill and when he started to exit the vehicle it started to roll backwards down the driveway. The contact had to quickly turn the steering wheel in to a backwards U turn to turn the vehicle back into his yard. The contact avoided the vehicle crashing into the neighbor's yard. The contact was able to restart the vehicle and drive it back in to the driveway and put on the parking brakes. He also placed stones behind the two rear wheels to help prevent another backward roll. The dealer and manufacturer had not been contacted. The VIN tool did not show any recalls. The contact had the driver's side fender and driver's side door repaired since they were damaged during the incident. The failure mileage was 33,000.
- Los Angeles, CA, USA
- Staten Island, NY, USA