10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,324 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A friend was trying to move the car from the street when it suddenly lurched and accelerated and hit a tree, and boulder, and another car. They had not stepped on the accelerator yet. She lost control of the car. It was totaled as per State Farm.
- Scotts Valley, CA, USA
Acceleration hesitates or stutters when slowly accelerating, like from a stop in a neighborhood. 2018 Legacy 3.6R has done this since purchased in April 2019.
- Three Rivers, MI, USA
On June 6, 2019, we took our car in for regular maintenance and to perform two outstanding recalls that involved "software reprogramming" -- one for the fuel gauge (which apparently may not properly reflect low gas levels) and one for the head unit (which may fail to initialize and activate the backup camera). We had _zero_ problems with the head unit (or fuel gauge to our knowledge) prior to the recall work. Now the head unit fails to initialize for several minutes every few times we start our car -- the _exact_ issue that the recall was initiated to address. I am also concerned that the fuel gauge reprogramming may not have remedied that sensing error either. I contacted the manufacturer, which has instructed us to return to the same dealer to have them try to fix it again. We scheduled their next available appointment on July 3rd, but now have no confidence that the software reprogramming rolled out by Subaru actually remedied the manufacturing defects. Indeed, it appears to have introduced a defect into our head unit system.
- Arlington, VA, USA
After filing tank I took a drive...drove abt 30 miles to do some shopping then abt 2 hours later I drove the 30 miles back home with the fuel guage not moving....after several hours at home getting ready to go out for the evening I got into car..pressed the button and started car...notice that the fuel guage was at 3/4....when I parked it was above full...this happened several times during the month of June 2018 (purchased car new on May 26 2018) contacted dealership on July 3, 2018...they received it on July 7, 2018....after being at the dealer for 11 weeks the car was returned to me with a new cluster (dealer was aware the a recall was in the works for a premature empty tank when low fuel light cane on)..received car back on September 21, 2018 and on September 22, 2018 I once again experienced the same issue....drove home from dealership 21st went to work morning 22nd came home and got ready to go out...got into car with again a full tank when parked and now upon ignition it was a bit over 7/8 lower...the dte is and has been all over the place.... dealership had never driven car so that was recently done....new sensors put in....took off from dealership 4-3-2019 with full tank...drove abt 49 miles and decided to top off tank to test miles/fuel consumption...now the guage remain in the same position as prior to adding fuel...also in the same 49 miles the dte dropped from 610 to 460.... when I received vehicle back in September is when I started image documenting....without an accurate fuel guage it is impossible to feel safe on the road....Subaru and dealership are aware of this issue with no solution...
- Wildwood, MO, USA
On the dashboard showed that the remain mileage was 70, but it stopped all the sudden due to no gas. I almost caused an accident because the car stopped on a public street with heavy traffic. After many times trying to start the car, it did not work; it was completely dead. I had to leave the car stranded to go and get gas to the nearest gas station.
- Beach Park, IL, USA
Fuel level not properly indicated Subaru"S letter indicated they did not know when or if there would be a fix to the problem
- Pottstown, PA, USA
- Ledgewood, NJ, USA