9.5
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 967 miles
About These NHTSA Complaints:
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The contact owns a 2019 Subaru Legacy. While driving 30 mph, the steering wheel turned on its own to the left. The contact managed to regain control of the steering wheel with no issue. On another occasion, while driving 45 mph and making a left turn, the steering wheel made a sharp left turn and became difficult to turn. There were no warning indicators illuminated on both occasions. The vehicle was taken to putnam Subaru (located at 85 California dr, burlingame, ca 94010, (888) 697-0962), but the failure could not be duplicated. The failure continued and multiple unknown warning indicators illuminated. The manufacturer was notified. The failure mileage was 2,400.
- San Mateo, CA, USA
What we notice is a change in response of the steering in some situations. Coming 'off-center' there is a slight change in steering feel and response ' almost as if it has a dead spot 'on-center'. additionally, I have noted a change in response at highway speed entering and exiting curves. Particularly, the steering has a nice 'weighted' feel entering and maintaining through the corner, but just as one begins to unwind the steering as the road straightens, the steering changes feel and response requiring an unexpected adjustment. The car seems to want to turn more aggressively into the corner as I begin to unwind the steering. Both of these responses seem to be more noticeable at highway speeds. One must immediately correct the direction travel by either turning more into the curve or out of the curve. In either case, the car responds and the non-linearity momentarily disappers
- Kildeer, IL, USA
- Archdale, NC, USA