8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,166 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #17

Sep 122020

Legacy

  • 1,580 miles
While driving on a highway I noticed a small crack on the lower corner of the passenger side windshield that appeared for no apparent reason. I didn't hear anything hit the glass. By the following morning the crack extended from the lower passenger corner to the center of the windshield making it nearly two feet long.

- Naperville, IL, USA

problem #16

Sep 142020

Legacy

  • 6,900 miles
Windshield cracked half the length of the windshield. Don't recall anything hitting it.

- Omaha, NE, USA

problem #15

Aug 212020

Legacy

  • 16,000 miles
I leased a 2020 Subaru Legacy, and the windshield spontaneously cracked while the vehicle was stationary and parked at my home. The windshield spontaneously cracked from left to right in the drivers line of sight on the morning of August 21, 2020. There was no warning, no chip, crack or noticeable defect in the windshield from which the crack could have originated. I parked the car on the evening of August 20th and on the morning of August 21st the windshield crack across the width of the windshield appeared. While searching out a possible cause of this strange occurrence, I noticed that there are numerous Subaru owners which have reported the same issue to Subaru and several have joined a class action law suit. It is very dangerous because the affected area obstructs the drivers field of vision and light get reflected into the drivers eye's durning daylight driving hours.

- Auburn, AL, USA

problem #14

Apr 152020

Legacy

  • 100 miles
The contact owns a 2020 Subaru Legacy. The contact stated that while driving at an unknown speed, the driver's bottom side the windshield cracked. The dealer was not contacted. The vehicle was repaired through the insurance company however, months later the failure recurred while the vehicle was parked in the garage. The dealer was not contacted for the second incident. The vehicle was not repaired as of yet. The manufacturer was not notified of the failure. The approximate failure mileage was 100.

- Hayes, KS, USA

problem #13

Aug 242020

Legacy

  • 1,100 miles
Spontaneous crack in my windshield while driving. Nothing struck the windshield.

- Lakewook, OH, USA

problem #12

Aug 072020

Legacy

  • 5,800 miles
Left home to take my wife to work at 7:45 am on August 7, 2020 in a loaner car supplied to us by maple hill Subaru of kalamazoo Michigan while our 2015 Subaru was having emissions and recall work being performed on it. We had traveled a few miles southbound when we approached a four way stop where we made a left to head East after completing the turn the sun was directly in our vision we both put our visors down we were just starting to accelerate approximately 15 mph when we heard a pop. These are paved rural roads no one other than us was at the intersection of the four way or in front of us heading eastbound after traveling a short distance maybe a half mile cracks started spreading across both sides of the windshield from the upper passenger side of the windshield. This was a loaner car, I returned it the following Monday, there were no chip or cracks in this windshield, there were no other vehicles around us when this happened. This vehicle has approximately 6000 miles on it. There was one thing I did notice on this windshield in the morning when there was moisture on it you could see suction cup marks on all four corners of the windshield which could indicate this has happened before with this vehicle.

- Dorr, MI, USA

problem #11

Jul 062020

Legacy

  • 15,297 miles
While sitting in vehicle, in my driveway, a small crack started to form in driver's side front windshield. Car was not moving, not running. Next morning went to work. Crack was now over 10 inches long, from top to bottom of windshield. Took car to dealer to report it. They took picture and told me it was probably hit by something during the day. I ran my finger over the outside of the glass and could feel nothing. Ended up going through insurance and getting windshield replaced.

- Danbury, CT, USA

problem #10

Jul 152020

Legacy

  • 5,600 miles
My windshield cracked for no reason on my parked car.

- Colorado Springs, CO, USA

problem #9

Jun 282020

Legacy

  • 1,500 miles
The windsheild cracked while driving on highway and no other vehichles were nearby.

- Imperial, MO, USA

problem #8

Jun 152020

Legacy 4-cyl

  • 9,000 miles
Slow (few days), progressive, random crack through the entire middle of windshield. There was no impact of any stones a road debris.

- Weymouth, MA, USA

problem #7

Jun 232020

Legacy 4-cyl

  • 3,100 miles
A rock hit the windshield at low speed and cracked the windshield 3 feet.

- Spanaway, WA, USA

problem #6

Jun 052020

Legacy

  • 300 miles
I was driving home from the dealership. After paying to have the side windows tinted (the windshield was not altered) there was a loud pop. The windshield spontaneously split in two while I was on the highway. There were less than 300 miles on my car and when I returned to the dealership they told me it would not be covered because it didn't fit a business card completely through it. Also, this windshield is over 1000 dollars to replace and "calibrate" because the drive Focus feature only works with the Subaru windshield, so I must return to the dealership to keep my warranty intact.

- Wright City, MO, USA

problem #5

Apr 012020

Legacy 4-cyl

  • Automatic transmission
  • 2,500 miles
My Legacy was 4 months old, when a spontaneous crack appeared in the windshield. The crack is thinner than a human hair. It's not round like, the common rock chip. Just a very, very fine crack. Consumer stated crack on the windshield is 8 inches longer now.

- Ruther Glen, VA, USA

problem #4

May 232020

Legacy 4-cyl

  • 1,450 miles
As I was getting onto the highway, the windshield was struck by a rock and left a decent sized chip. As I was driving throughout the rest of the day, the cracks began and got longer everytime I looked at it. It goes right in the view of the right eyesight camera. I have reviewed plenty of similar issues with cracks forming in Subaru's windshields.

- Grover Beach, CA, USA

problem #3

Dec 022019

Legacy

  • 1,000 miles
Windshield has cracked on both sides inward when stationary. There doesn't appear to be any rock chips or hit marks. Just split and chipped on its own.

- Salt Lake City, UT, USA

problem #2

Mar 192020

Legacy

  • miles
My Legacy has a cracked windshield for no apparent reason

- Hackensack, NJ, USA

problem #1

Feb 122020

Legacy

  • 9,000 miles
The contact owns a 2020 Subaru Legacy. The contact stated while driving at approximately 60 mph, there was an abnormal sound emitting from the windshield. The contact became aware fractures to the windshield in three separate places. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.

- Casper, WY, USA