5.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,429 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Subaru Legacy. The contact stated while driving approximately 25-30 MPH on a smooth residential road, the windshield started cracking. The contact stated that there was no external cause for the failure. The contact stated that the horizontal crack was located at the base of the windshield and was 7-inches long starting on the driver-??s side. The contact stated that the crack was extending. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
- Center Moriches, NY, USA
The contact owns a 2020 Subaru Legacy. The contact stated that while driving approximately 15 MPH, the contact noticed a fracture at the bottom center of the windshield that was approximately 12-inches long. The contact stated that this would be the fourth fractured windshield in approximately a year and a half due to sudden fractures without impact. The contact took the vehicle to the dealer who confirmed the fracture was not caused by an impact. The windshield was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.
- Byron Center, MI, USA
The contact owns a 2020 Subaru Legacy. The contact stated that upon entering the vehicle, he discovered a vertical crack had formed on the lower center section of the windshield without incident. The contact stated that the crack then spread horizontally and was obstructed his vision while driving. The contact took the vehicle to a dealer where the windshield was inspected and pictures were taken; the contact was informed that the pictures would be sent to the manufacturer for final approval for repair. The contact had not yet received a response from the dealer. The manufacturer was not notified by the contact about the failure. The vehicle was not repaired. The failure mileage was approximately 27,000.
- Madison, OH, USA
The contact owns a 2020 Subaru Legacy. The contact stated that the front windshield had cracked without impact. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 24,950.
- Stillwater, OK, USA
The contact owns a 2020 Subaru Legacy. The contact stated while driving approximately 30 mph, the front windshield cracked without warning or impact. The vehicle was taken to the local dealer to be inspected. The contact was informed that the failure was due to a rock chip. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 27,482.
- Flat Rock, NC, USA
The contact owns a 2020 Subaru Legacy. The contact stated that the windshield fractured without impact. The contact stated that the windshield was fractured on the driver's side. The windshield was replaced. The manufacturer was not contacted. The approximate failure mileage was 5,000.
- Kingstown Spring, TN, USA
The contact owns a 2020 Subaru Legacy. The contact noticed that the windshield exhibited a cracked line on the front passenger's side of the windshield. The vehicle was not taken to be diagnosed nor repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
- Richmond, VA, USA
- Barstow, CA, USA