10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jun 132024

Legacy

  • miles
driving home from work my sunroof exploded outward. No impact to the glass, I was not operating it. Glass mostly went out and behind but some fell onto me as I was driving at highway speeds. I have seen others posting on the internet with this issue. Dealership has the car now. No warning.

- Carlisle, IA, USA

problem #6

Jun 012023

Legacy

  • miles
Unknown. Seat belt warning lights will start beeping very loudly while on the road while seat belts are buckled. This is an extremely noisy distraction and frightens my passengers. Dealer changed one seat belt but problem remains

- Sanford, FL, USA

problem #5

Aug 202022

Legacy

  • miles
I was sitting at a Walmart parking lot around 6:50 am waiting for the store to open. I decided to sit in the back seat of my new 2022 Legacy and work on my laptop while sipping on my coffee. It is a beautiful 71 degrees in small-town Georgia when I hear what I could describe as an ice cube going into a warm glass of water, followed by a "dragging" sound as if a tree branch was scratching my car; only I was near nothing, not even cars as the store hadn't yet opened. But I chose to park way from careless people who may ding my new car. It wasn't until I finished and came around to the driver's seat that I noticed what'd made the sounds. The windshield was cracked. No impact. The dealership tried to make it look like I was lying and Subaru advocacy refunded the $500 deductible "As a courtesy" (because I had to use my insurance). My car was around 4-5 months old.

- Albuquerque, NM, USA

problem #4

Dec 202022

Legacy

  • miles
Large crack in windshield on the driver's side while car was parked at work, further investigation found a tiny chip point of impact, Subaru is known to use specific, thinner glass due to eye sight technology. If a small chip can crack half the windshield what will a significant impact cause? I live in a rural area and have had some significant damage done on other vehicles by animals and such, not only do I not want to have to replace a windshield every few months or so- I don't want the next bird that flies into my windshield to come through it.

- Miller, MO, USA

problem #3

Aug 112022

Legacy

  • miles
The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption due to the connection/electrical problems.

- Shakopee, MN, USA

problem #2

Dec 222021

Legacy

  • miles
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.

- Tempe, AZ, USA

problem #1

Jun 212021

Legacy

  • miles
While attempting to restart the battery, and upon opening the hood of the vehicle, an explosion occurred, causing a fire under the hood between what we believe to be the AC pipe and the battery/fuse box terminals. The car was not on, but we did notice that there appears to be a hole in the pipe that is leaking what we presume to be Freon. Reporting on behalf of GSA Fleet. Not expecting any actions, just reporting for your records.

- Kansas City , MO, USA