10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
CarPlay Infotainment system built into vehicle and advertised on Subaru.Com as works "perfectly" is showing this message "There was a problem loading this content". Subaru website: The centerpiece of the updated Legacy interior is the available 11.6-inch STARLINK multimedia touchscreen. The stunning big-screen interface makes it easy and intuitive to customize options and delivers SEAMLESS CONTROL of the wireless Apple CarPlay". This is FALSE ADVERTISING. This is EXTREMELY DANGEROUS SAFETY ISSUE. The entire infotainment screen which controls things like HVAC is freezing up for no reason.
- Glenview , IL, USA
Infotainment system of car mutes iPhone telephone to person on other end of phone causing driver to need to pick up phone or interact with screen taking eyes off road. I reported to Subaru of America and was told this is happening in almost every 2024 Subaru. They paid for and provided headphones which causes me to need to use telephone navigation instead of built in to car CarPlay navigation. Subaru of America and Liberty Auto City Subaru of Libertyville IL refuse to service vehicle or fix car. Subaru of America Britt Senior Customer Advocate Specialist | 1-800-782-2783 | Dial Option 1 | Direct Ext 119143 Subaru of America, Inc. | One Subaru Drive | Camden, NJ 08103 tells me they will have a software fix in Fall of 2024. This is totally unacceptable and very dangerous safety issue.
- Glenview , IL, USA
Apparently the wiring is made of soy based product causing mice to chew it. The power steering was compromise along with many electrical components, luckily I was not on the road when this happened the thought that I would be on the road frightens me. When I went to the dealer, Subaru of Newton NJ, they said it wasn't their fault and they are charging my insurance for repairs. Subaru is causing potential fatal accidents by not addressing this issue, they are aware of the problem and willing to do nothing. My car has been in the shop since December 2023 please help. Thank you.
- Sussex, NJ, USA
- Glenview , IL, USA