10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
137,500 miles

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problem #2

Oct 172020

Outback

  • 185,000 miles
Autozone sold me (via warranty exchange) aftermarket brake pads that supposedly were the same part #D929 as the brake pads autozone had previously sold me and was replacing under warranty. However, the brake pads that they provided to me today as warranty replacements were too large for the brake caliper and would be unsafe if installed and forced to fit in the caliper. Specifically, the inner shoulder dimension on these pads is too large to fit properly in the caliper. I verified the problem by purchasing brake pads from a different auto supply store and installing them with no difficulty. This problem occurred when the vehicle was stationary, because it happened during brake pad replacement.

- Heber City, UT, USA

problem #1

Jul 112014

Outback 4-cyl

  • 90,000 miles
I was pulling into my driveway when I stepped on the brakes the car lunged forward and struck a boat on a trailer in my driveway sending it into the side of my home the more I stepped on the brake the faster the engine accelerated I eventually ended up crashing into a tree which finally stopped the car.

- Galloway, NJ, USA