10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,468 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Jan 092022

Outback

  • miles
Driving down the freeway, snowy conditions, going roughly 50 mph in a straight line, no curves or turns in sight, hit a very small hump in the road and suddenly I found myself sideways from what seems like a rear steer situation, i corrected as best i could and luckily i was in the only section of the road that didn't have a wall, ended up backwards in a shallow ditch. No immediate damage noted, I was able to drive away, but confidence with driving in snowy and icy conditions has been severely diminished (been driving in snow and ice for 20+ years). My previous vehicle, 1988 chevy s10 was WAY more reliable in the snow that this thing. I have since felt this car try and "kick out" while going well under the speed limit but in slightly icy conditions. The only reason I can think that this hasnt happened again is due to myself being aware of the isssue, new struts and brand new $600 dollar tires i recently purchased. This is a huge issue, and Subaru needs to own up to it, I know i'm not the only one who's experienced this.

- Glendale , CO, USA

problem #10

Jun 162021

Outback

  • 190,000 miles
The contact owns a 2007 Subaru Outback. The contact stated that while driving at an undisclosed speed, the vehicle went over a bump in the roadway and went sideways. The vehicle was taken to an independent mechanic and it was diagnosed that the rear stabilizer bar had detached. The vehicle was not repaired. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was 190,000.

- Brattleboro, VT, USA

problem #9

Jan 012018

Outback

  • 135,000 miles
Vehicle was moving at less than normal speed, straight highway driving this morning on I-69, South of lansing, and on I-94, between I-69 and M131. Road had no snow, but patchy ice conditions. Back of vehicle was loaded with suitcases and telescope. Driver and passengers felt multiple, slippage in control of vehicle = unsafe. Other vehicles driving at greater speeds than ours were not experiencing issues. Confidence was lost in the ability to maintain traction. Driver feel was that two rear tires were alternating which tire had more authority in directional control. Felt as unnerving as prior driver experience with blowing out the rear tire on a goldwing motorcycle. Driver found this on internet, and it describes experience we had today: "summary of the ghostwalking symptoms: In winter driving conditions and especially on ice, some usa 2005-2009 Outbacks appear to have a chassis tuning issue where the rear suspension oscillates in such a way to cause rear-steer. This is not fishtailing due to using too much gas, lifting off the gas mid-corner, or hitting the brakes too abruptly. This can occur during straight line driving at moderate speeds. Road feel and handling confidence is totally lost when this occurs. The symptoms are not 100% reproducible and Subaru has not acknowledged that there is any problem. Subaru did revise the rear wheel alignment specifications for these cars in 2007 due to rear tire wear complaints. The change to alignment spec tightens the tolerance for rear toe."

- Kalamazoo, MI, USA

problem #8

Jun 142013

Outback 4-cyl

  • 81,147 miles
In June of 2013 I took my car to the Subaru dealer for service after noticing a burning smell. I was told my front right axle was broken. Seven months later (January 2014) I returned to the dealer with the same complaint. This time the left axle and left wheel bearing were broken. Two months later (March 2014) I was back at the dealer and my right axle and right axle seal were broken again. That is three axles in nine months! the assistant service manager at Subaru told me this was not abnormal; that the car has a "design flaw" where the axle boot sits very close to the catalytic converter so it heats up, which causes the axle to crack and break.

- Soquel, CA, USA

problem #7

Jan 292014

Outback 4-cyl

  • 83,000 miles
Refer to NHTSA complaint 10558038 vehicle was driven a couple of times on good dry roads after December complaint about rear end stability and traction problems. On Jan 29th, mid morning driver was driving with 1 passenger on a slightly snow covered gravel road. Vehicle in front of him turned off and when he accelerated to approximately 35 mph with slight throttle pressure, he stated "the car started driving itself and became totally uncontrollable." He said "it spun around one way then the other" before going through a ditch, running through a fence and into a railroad tie post. He said that he had tried every thing possible to avoid the crash and could not figure out what had happened. This is the same driver in previous complaint that is a ex-race car driver, has had numerous spin outs at high speeds on the track and is also a professional truck driver. He drove an old 2 wheel drive pickup truck later that day under worse road and weather conditions and did not have any problems. The car was drivable to get it home. On the way to the body shop, 40 mph it again started swaying back and forth erratically when he drove over a patch of ice on the road. The car is at the body shop with over $3000 damage. Bags did not deploy.

- Farmington, WA, USA

problem #6

Jan 282014

Outback 4-cyl

  • 92,000 miles
The contact owns a 2007 Subaru Outback. The contact stated that the rear end swerved when driving at any speed. A local auto specialist performed an alignment and the tires were replaced however the failure was not corrected. The manufacturer was not made aware of the failure. The failure and current mileage was 92,000...updated 08/11/14

- Hammond , IN, USA

problem #5

Feb 092013

Outback

  • 63,000 miles
While driving on snow covered roads with three people and ski equipment in the vehicle, I experienced dangerous, abnormal handling. This phenomenon has been reported by many other 2005-2009 Subaru Outback owners, and is believed to be caused by a design flaw in the vehicles suspension system. Specifically, the Outbacks appear to have a chassis tuning issue where the rear suspension oscillates in such a way to cause rear-steer. When this occurs road feel and handling confidence are completely lost. Please investigate this dangerous design flaw and see that it is properly addressed by the vehicle manufacturer.

- Denver, CO, USA

problem #4

Sep 172012

Outback 4-cyl

  • 85,000 miles
My 2007 Outback with less than 85,000 miles on it has required 2 wheel bearings previously. Today the dealership told me that it needed two more, replacing one that had less than 6 months on it. Subaru extended their warranty coverage for the 2006 models because of the same issue. From reviewing the forums it seems this part is prone to early failure. I think it should be recalled at warrantied to at least 100,000 miles as they did with the 2006 model year.

- Williamsville, NY, USA

problem #3

Feb 062011

Outback

  • 70,000 miles
Our 2007 Subaru Outback fishtails all over the place on icy roads that all other vehicles safely travel on at twice the speed as we are able to do in our Outback. This isn't the driver or the tires. This is the car. I have never experienced this issue with any other car I have ever owned (Honda CRV, Saturn SW2, 2wd GMC S-15, Chevy Corsica) and I have driven in similar conditions many times. It is miserable and feels very dangerous when you don't feel in control of your vehicle at 30 mph on icy roads that everyone else is traveling 50-60 mph on. I've only experienced the problem when the car is fully loaded. The car feels extremely stable on snowpack and dry/wet pavement. But as soon as roads have some ice on them, this car becomes garbage (just when you need a car to be at its best). I have witnessed this event twice now in less than 2 years of ownership. Once in central Illinois, and once in northern Colorado. These are also the only two icy road conditions that this car has been on. I would expect this vehicle to behave this same miserable way every time as it has exhibited this characteristic 100% of the time on icy highway roads.

- Fort Collins , CO, USA

problem #2

Dec 232008

Outback

  • 20,000 miles
2007 Subaru Outback 2.5I with snow tires (snow flake symbol). I first noticed the occurrence last year when driving slightly snowy roads in Colorado, . the back end of my car would wobble side to side at a high rate -- probably 5 inches to each side. It felt as if the car was sending power to each wheel independently. The faster I would go, the more violently it would wobble side to side. I was suddenly having to drive 20mph on interstate 70, I was being passed by large semi- trucks and little miatas. Since then, I have felt the wobble on grooved concrete surfaces, but mostly roads that have a little snow on them, but I can still see the road surface. One time, the car wobbled so violently that it swung into another lane. I've contacted Subaru America, but they have been very little help and do not seem to take it seriously. I know several other 2005-08 Subaru Outback drivers that this has happened to. Our best theory is that the suspension is too soft and when it gets weighted down (with two or more people in the car) it changes the geometry of the suspension and the alignment with some how plays with the rear differential.

- Boulder, CO, USA

problem #1

Dec 102008

Outback

  • 22,000 miles
2007 Subaru Outback 2.5I, 4 snow tires, 5mt. This has happened several times. When driving the vehicle straight (no turns) on slightly icy or blowing snow roads, the rear end begins to wobble approxiamtley 3inches side to side. I am giving the car little to no throttle and it will still sway. The swaying becomes much worse with more weight in the car (1 foot side to side). The swaying is so bad that I often have to drive 15-20mph slower than general traffic. I have had new tires put on (snow tires) and had the car aligned. It still occurs.

- Boulder, CO, USA