10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,257 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Nov 012013

Outback 4-cyl

  • miles
2011 Subaru Outback. Consumer writes in regards to vehicle back up camera defect and requests reimbursement for repairs. The consumer stated the back-up camera was not centered properly, the drivers side shoulder harness intermittently would not retract fully. Therefore, causing it to get stuck in the closing door and the heat register at the drivers foot seemed to be partially blocked. The dealer informed the consumer, the reason why the camera was not centered, was because it had been hit, and it would cost $99 to repair it.

- Bronx, NY, USA

problem #4

Jan 182012

Outback

  • 1 miles
My wife left the house and smelled smoke. She pulled over and shortly thereafter flames started shooting out of the hood. She got our daughter out of the car and called 911. As the police arrived, one of my neighbors put the fire out with an extinguisher. The fire department arrived and looked at the damage and said the wiper motor overheated and caused the fire. My wife was quite upset at the thought our little girl could of burned in the car.

- Bremerton, WA, USA

problem #3

Oct 312011

Outback

  • 11,483 miles
The contact owns a 2011 Subaru Outback. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11V467000 (visibility:sun roof assembly). The vehicle was taken to an authorized dealer and the contact was informed that they would have to hold the vehicle for a few weeks because the necessary parts were not available. The contact expressed frustration because the recall notice informed her that she would have her vehicle back on the same day. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was awaiting a response. The failure mileage was 11,483.

- Long Beach, NY, USA

problem #2

Oct 032011

Outback

  • 13,000 miles
The contact owns a 2011 Subaru Outback. The contact stated the rear view mirror was too low for him to see through because it could not be adjusted. The vehicle was taken to the dealer who stated he was on his own with repairing the vehicle and offered no assistance. The manufacturer stated they would not approve any modifications on the vehicle. The failure mileage was 13,000.

- Hamburg, NJ, USA

problem #1

Sep 212011

Outback 4-cyl

  • 1,800 miles
On manual air conditioning models with full maximum settings the system operates to full capacity, 39-41 degrees F.; however, after 10 minutes of operation without maximum setting changed the output temperature is reduced to 50-53 degrees F. dealer serviced, indicated that this is normal operation for this make/model. The internal cabin temperature after one hour of operation will only achieve 82 F. when outside temperature is 92-94 degree F. with maximum setting; as well as, internal air circulation.

- Highlands Ranch, CO, USA