Great car, worst gps. No help, dealer gave me an e-mail address which took me to a Mercedes site. Went around a town in North Carolina trying to get to I-95, for 2 1/2 hours. I finally found it, then the gps told me to make a “U” turn. Buddy of mine found a website and was able to to get an updated disk for his 4-Runner for $25. They didn’t have anything have anything for Subaru.

Finally found a web site that could send me 2 disks, $229 good for 5 years, when the car would be 13 years old. Two friends of mine with Subaru’s both bought Garmins, stuck them on their GPS screens and lived happy ever after.

My Subaru thinks I want to go shopping at all times. Once, it thought I wanted to see strip joints.

I kid you not, the dang thing, on any long trip, if there is a business district it can send me through, it wants me to go there. It has taken me miles out of my route to take me through a business district. I've done factory resets at the dealership, turned every setting off and on, chosen completely different options, and yet - it still takes me to every business district it can find.

My friends have started calling my car "HAL" - but instead of "You don't want to do that, Dave", it's saying "Don't you want to go shopping?".

It is bad enough that I have taken to ALWAYS using my phone's GPS as a backup for any trip where I am unsure of where to turn, because I know that while the car's GPS WILL get me there, it will take the long way around, generally through a business district, and usually take at least a half an hour longer trip. If I'm not sure as to where to ignore the GPS, I have both GPS devices going at the same time.

It also miscalculates route times horribly - generally, on a four hour trip, where the two routes are mostly the same between GPS devices, it will have calculated a five hour drive time.

It is the most screwed up GPS I have ever seen. And the dealership can't fix it. I've tried.

1. The navigation system cannot find my home address, I don't have a problem with, GM, Honda, iPhone or other navigation systems
2. The system operation is extremely complex and has a very high learning curve for even the most basic operations.
3. Won’t speak street names.
4. It tells you to make turns at bizarre times.
5. If you zoom out past 1/8 of a mile all secondary roads disappear.
6. Secondary roads are pretty much all city residential streets and country side roads.
7. If you are zoomed out to 1/4 mile or more on a secondary road it shows your vehicle marker in the middle of a blue field.
8. If your destination is on an unverified road (per Subaru these are roads that someone from Kenwood or one of Kenwood's affiliates haven't actually driven on) or the route runs through an area with unverified roads the unit won’t show a route line to the destination, the route line stops where the verified road ends. Your destination will be marked but you have to figure out how to get to it on your own.
9. If you are in an area with unverified roads it won’t show a route line out.
10. There are a lot of areas with unverified roads, city and rural. In the short time I used the unit (less than a month) I found four areas with unverified roads, two in cities and two in rural areas. I have Kenwoods latest maps. The maps are on 3 different CDs. One for East, Midwest, and West. If you want to go to a destination in a section you are not in you have to change CDs to plot your route. If you live in New York and want to plan a trip to California it would be a real hassle.
11. Per Subaru, the unit is accurate to withing 0.2 miles of your destination. That is about 1/4 of a mile. They don't tell you this when you are buying the car.

    There are lemon laws where I live and if Subaru does not correct this issue they will be pursued. I'm upset with the cost for this feature and it cannot even locate my own house where I have lived the past 14 years.