2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 59,149 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On May 2, 2014, attempted to move the subject vehicle from the garage and the car would not move forward or reverse, as the brakes where totally locked. The car was moved to lee Subaru, fort walton beach, fl by car Transport, where I was told the parking brake module was defective due to damage and was not covered by warranty. In May 2012, I was forced to drive over a tire tread in order to avoid an accident at 70 mph. The tread bounced off the under carriage of the car. The brakes worked for 24 months after this incident without problem until May 2, 2014. There had been heavy rain in the area at this time (April 29-30, 2014) and possibly water had entered the module causing the problem. I consider this a problem due to Subaru locating a delicate electronic component controlling brake function in a location subject to all normal road hazards, rocks, ice, snow, rain, debris, etc., especially so despite marketing images of a "rugged outdoors off road auto" cross country in australia, driving over riverbed rocks and gravel, snow, ice, etc. This component should be located within the auto envelope, under the seat not exposed under the auto, protected by a piece of "dollar store" plastic. I have been informed by the lee Subaru service manager that this module affects only the parking/emergency brake. I cannot verify this claim without a detailed schematic. Never the less, I have reservations concerning the brakes being applied with no driver input with a potentially disastrous effect.
- Gulf Breeze, FL, USA
The contact owns a 2012 Subaru Outback. The contact received notification of NHTSA campaign id number: 11V562000 (service brakes, hydraulic:pedals and linkages) and had the vehicle repaired by an authorized dealer. After the repairs, the vehicle would exhibit an abnormal clicking noise when applying the brakes. The dealer was notified of the failure, but denied any assistance with repair to the vehicle. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was 1,464 and the current mileage was 1,500.
- Westerville, OH, USA
- Deland, FL, USA