The contact owns a 2013 Subaru Outback. The contact stated that on two separate occasions while driving at undisclosed speeds, the brake pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that after several attempts of applying pressure to the brake pedal, the vehicle stopped. The contact was unsure if any warning lights were illuminated. The contact then stated that on a separate occasion, while driving at an undisclosed speed, she depressed the brake pedal, but the vehicle failed to respond. The contact then stated that the after approximately thirty seconds of applying pressure to the brake pedal, the vehicle stopped. Additionally, the cruise control warning light intermittently illuminated, and the contact heard the engine revving. The vehicle was taken to an independent mechanic where it was diagnosed but no cause for the failure was determined. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for the following day. The vehicle had not yet been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

- Austin, TX, USA