8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
850 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
Get notified about new defects, investigations, recalls & lawsuits for the 2015 Subaru Outback:

Unsubscribe any time. We don't sell/share your email.

problem #1

Jan 142015

Outback Stock

  • Automatic transmission
  • 818 miles

Called Subaru Roadside assistance at 8:15am when my 2015 Outback failed to start after a 5 minute trip to drop off my son. I waited on the phone for 20 minutes in -5 degree weather to talk to someone. Once I had them on the phone they told me they would have someone at my location in 30 mins. They texted me the contact info. I returned to the car at the stated time and waited for another 30mins. I attempted multiple times to contact Subaru Roadside and the tow company they texted to me, to no avail.

I called AAA. They came in 10 mins and jumped me. I still have no idea if Subaru Roadside ever showed up. I called Subaru of America and complained- I got a lame apology call at 1pm and was told that they would "tell their manager" which means that I wasn't rude or mad enough to have anything happen. Will never call Roadside Assistance again, and while it's technically "free" we're paying for it somewhere in our car. Worthless.

- K S., Brunswick, ME, US