10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,304 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Travelling on I-95 southbound at approx. 70 mph in the right lane at least 8-10 car lengths behind another vehicle in front of me. Clear skies, 78* F, calm weather. I heard a loud, sudden noise followed by wind and what sounded like glass on my roof, thought it was fireworks or a gunshot. Pulled over to make sure my dogs are OK (all good, just spooked!) and see what happened to the car when I observed a large hole and continued cracking noise in the sunroof - glass was pushed outwards/ convex rather than concave as if an object had struck the glass from above or in front of my vehicle. Notified insurance then carefully drove home the remaining 20 or so miles, called dealership and started researching the issue. There are nearly 40 reports of spontaneous sunroof explosions on NHTSA website for Subaru Outbacks. Dealing with Subaru Corporate and a local dealership for repairs.
- Richmond, VA, USA
Windshield cracked on its own, this is the 3rd time I will be replacing windshield.
- Oregon City, OR, USA
Windshield cracks on its own. This is my 3rd time replacing windhield.
- Oregon City, OR, USA
A crack appeared across the upper middle of the windshield. There was no event, damage, or accident involved. The crack just appeared one day. The crack runs across the windshield in the area of the rear view mirror and in front of the mounted cameras used for the collision avoidance, lane departure system.
- Falmouth, ME, USA
Front windshield cracked all the way across. Have not replaced so it is available for inspection. The crack impairs vision. Confirmed by dealer in Macon, GA. Has not been inspected except by the service department at Subaru in Macon, GA. No warning lamps or messages.
- Mcdonough, GA, USA
Windshield cracked
- Fenton, MI, USA
Two windshields cracked in 6 years - this is a safety issue that should not happen.
- Naperville, IL, USA
Went out to my car this morning and noticed a linear 6 inch crack in my windshield-it expanded from near the wiper on the driver side upward and within 2 hours another crack began about 5 inches lateral to the ever expanding first crack which is now greater than 12 inches long. I called devoe Subaru in naples Florida and asked about windshield crack and repair-I had bought the car there 3 years ago. I was informed they do not repair windshields, never did they mention this was a common problem with the Outback. I contacted satellite windshield repair and gave them my insurance info and hopefully my progressive insurance will cover the windshield and the eyesight calibration.I then googled the issue and found that this is a real and frequent issue with the Subaru.
- Eustis, FL, USA
We have replaced about 5 windshields in this vehicle since we have owned it. The cracks form from the bottom of the windshield in the black area where a rock couldn't possibly chip the windshield. Subaru refuses to recognize this vin number as part of their class action law suit that was just settled and has refused to extend the warranty on this particular vehicle although they are covering replacement windshields for other 2016 Subaru Outbacks. They clearly recognize that there is a problem but are refusing to admit fault. You do not need to look far to find numerous complaints in forums on the internet with people describing this exact problem.
- Morristown, VT, USA
On November 15, 2021 my car was in the garage as normal. I started my car and I heard a "pop" I was headed out my driveway is when I notice a crack at the bottom of the windshield that is about 3" high and then curves for about 4".
- Houston, TX, USA
Windshield cracks easily. On my 5th windshield, just replaced 2 weeks ago and it-??s cracked again. The windshield cracks easily even with minor rock chips. This is the 5th windshield on this car.
- Seattle, WA, USA
Windshield cracked without any cause
- Cary, NC, USA
The windshield cracked without receiving any kind of impact to it. No rock chip, sudden jolt, extreme temperatures or other weather event precipitated the cracking.
- Bountiful, UT, USA
The adjustment of the passenger side side view mirror has malfunctioned. The mirror can not be adjusted properly for visibility of cars to the side of the vehicle. Only the driver-side window is operable. All other windows fail to open from the driver side control. The passenger window will no longer operate from the passenger side either. These windows would have to be broken in order to escape the vehicle in some situations (flooding). My mechanic says that this is a common problem in 2016 Subaru Outbacks. No warning lights were activated. A mirror not able to be adjusted for optimum sighting of other vehicles is surely a safety issue.
- Middletown, NY, USA
A small rock chip at bottom of the windshield, near the heated wiper park area, caused multiple cracks across the entire windshield. Replacement was required as visibility was impaired
- South Lyon, MI, USA
Windshield spontaneously developed a crack; there had been no impact to the vehicle or windshield.
- Scarsdale, NY, USA
Battery is drained while parked.
- Kalispell, MT, USA
The windshield cracked in August of 2020 without any impact or outside cause across the middle of the windshield almost the entire length of the glass. I had it replaced at the dealership and in April of 2021 the new windshield now has cracked down the middle of the glass. Both times the cracks appeared overnight with the vehicle in a parked position.
- Kingsville, MO, USA
2016 Subaru Outback. A four-inch wavy crack on the left bottom of the windshield; a week later another crack of about 6 inches appeared. The cracks occurred with the Subaru car in motion on a highway.
- Seattle, WA, USA
- Spartanburg, SC, USA