10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,501 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Problem: 360 cca batteries installed in new cars are not enough and they cause problems. My first indication was a year ago when I went to the store, was in there 10-15 minutes, and when I came out the car did not start. A friend came 2 hours later to jump it but tried it first and it started right up. Second problem was on a trip to DC in November '18. Nor'easter came through and we got stuck on the interstate in the mountains for a few hours. Car was stopped, not running. Went to get dinner then to car to go on again. Would not start. Were stranded for 3 more hours, as the weather and mountain drive made it impossible to get help. We were eventually able to find someone to jump it. Over next few months, odd things happened like the radio not working sporatically, slow starts, and the key not coming out of ignition occasionally. Took it to the dealer, they recommend a $853 new shift mechanism, but in the discussion he happened to mention the 360cca battery not being enough for the car. My suspicions tell me to get a new battery and see how things go. Got battery- 640cca, a week ago and no problems at all now. It's not right that the dealers know about the battery not being enough, and when you bring the car in they try to get you to pay for large dollar fix-it's and avoid talking about the battery issue. I don't know how many years and makes of Subaru have these, but prob at least a few years. They need to recall and put in better battery, at least a $500cca. I have read car guru blog that makes it obvious that at least hundreds of people have stories of being stranded. For a long time or in a bad place. My battery cost me $173 and they should refund that to me.
- Dixon, IL, USA
Driving on highway in 18F weather with light snow and previously plowed road. No issues driving around 50-60 mph until passing under a highway overpass. The car turned into the other lane and then corrected itself. This kept on happening at almost every overpass we went under. Slowing down reduced the degree of veering but we kept experiencing the wobble effect as we crossed under each overpass. Almost like the traction control system was "slow in responding". took to the dealer but they reported that they could not find any issues with the vehicle. Dealer suggested I bring the car in and have a tech ride with me next time there is a similar weather pattern.
- East Lansing, MI, USA
The eyesight system failed to brake the car automatically.
- San Jose, CA, USA
I just picked up and drove home. The driver mirror always detected - every time. The passenger side would not always detect, maybe missing 20-25%,even some large trucks, I did bring back to dealer twice but they said can not duplicate the problem. That made me nervous in that "the technology might lead to an accident, now the car was 3200 miles and not work at all when I drove from my house to work this morning from renton to redmond on 405 with average 50 mile per hours
- Renton, WA, USA
- Laporte, MN, USA