Takata recall - nothing happened, received notice of possible recall.

- Old Lyme, CT, USA

Eyesight technology warning showed inoperable along with lane departure and front end collision avoidance system. The car had been running less than 3 minutes after over 24. Pulled over called dealer who attempted to walk me through reset. Unsuccessful no availability for service so scheduled an appointment 3 days later. Car warning lights cleared on their own. Showed advisor email from auto mess. From Subaru indicating warning light was an issue. Was told code would be checked but Subaru was aware of the issue when some cars were overheated. Dealership was advised to clear the code and send people on their way. No codes registered at all in the system and when I let them know that car was absolutely not overheated, I was told there was nothing that could be done because Subaru knows that when cars overheat it sometimes happens. Nothing could be done but the greater concern is that their premise of when the issue is occurring is inaccurate at least in our car's case and it did not appear, due to the repetition of the company contention that overheating was the cause of the issue nor were they willing to entertain any other scenario than that which Subaru already decided. Spoke with Subaru of America who 7/10/17 customer service who stated not aware of any issues but would look in to it. By the end of day 7.13.17.

- Tucson, AZ, USA

At times, not all times, the ignition switch locks up and you have to do all kinds of things to get freed. It has happened to wife a few times in places that is not the best places. Also in the darks, in parking lots, at the store. We have taken it back to the dealer 3 or 4 times over the same problem they say because they cannot duplicate the problem there is no problem. My wife has called roadside assist for help a few times. We feel there is a problem and falls on deaf ears. We through we were buying a good car and our last car. Maybe we picked the wrong dealership, they know how to sell, talk a good story but don't know how to fix the problem. All we here is cannot duplicate the problem so there is no problem. Also we were told to leave the steering wheel in the 3 and 9 0'clock position, before we turn the ignition off and it has locked up there also. How would you like to have your wife and your kids be stranded because the ignition locked up and could not get it unstuck? also has started the car and it has die right a way this has happen a couple of times.[ there were more times than 1 one.] stationary, city

- Pueblo, CO, USA

Whenever it rains, the front passenger floor is flooded with water. I have complained about this issue to the dealership and Subaru of America, they made 4 attempts to fix the problem. Every time I complained about the problem, the dealership keeps my vehicle for more than 2 weeks, they tell me some car story that I do not understand, reassure me that the problem is fixed, but the next time it rains, I am back at the dealership. All these problems happened within 18 months of my vehicle purchase. At the moment, my car is still at the dealership, this will be the 4th time the floor is flooded with water. I have asked Subaru of America for my full money back, but they keep telling me, that they are investigating the problem and a representative will reach out to me. When the floor was flooded with water, the car was stationary and it was parked at a private property parking lot (not a garage).

- Charlottesville, VA, USA

The car after 6 months has been making an intermittent rattle noise that I brought into Subaru to investigate. I share the video but they stated they need to recreate the noise to know what was wrong. After several months, they finally heard the noise and without testing stated the evaporator pump needed to be replaced. After replacing the pump the issue was still there. I then pushed the issue further and Subaru America only recommended that I bring the car to another dealership. I did this where they planed to drive the car to and from their top mechanics home hooked up to the diagnostic Subaru computer. When we picked the car up with no resolve, they only drove the car for 1 mile which means it never when between milford, ct to monroe, ct. At this point my family is poised to lose thousands of dollars on a brand new car that does not meet the lemon law in my state and has no resolve for a noise that wakes up my 14 month son who is a sound sleeper. The noise is extremely loud that people can hear the noise when occurring when inside their homes as I pull up. The last dealership advisor told me Subaru knew of a similar case where the computer was defected and had to exchange the matter but in my case they did not recommend this and when I asked why to the service manager, he denied what the advisors told me from the notes. I feel Subaru had deceived me and is trying to cover something up as I do not feel confided that the emissions or other mechanics systems are working properly despite Subaru stating everything is normal.

- Wallingford, CT, USA

Vehicle warning lights in passenger side mirror do not activate for semi-trucks with trailers, but do activate for cars and light trucks. I tried during a 40 km. Trip on a four lane interstate highway. If passed a car or light duty truck then the light notified me that there was a vehicle in the blind spot, but if I passed a tractor-trailer unit it did not pick it up and the lights did not come on. I repeated my small experiment for 40 km. And every time was the same. I think that the tractor trailer would do a lot more damage that a small car.

- Woodstock, Ontario Canada, FL, USA

Have 2016 Outback built on June 15,2016. Windshield cracked at 750 km. Mark. Traveling on paved road and no know stones hit windshield. Paid for through insurance company with a $300 deductible. Now read of all the other windshield problems. Crack started in black area just above passenger side wiper.

- Woodstock, FL, USA

It is possible to inadvertently stop the car's engine when parking and transmission put in neutral. There is no visible or audible warning to alert driver to shift transmission to "park" position or and/or engage emergency brake before stopping engine and exiting the vehicle. If car is on a slope when in "neutral", it is possible to exit the car and find the car starting to roll away.I believe there should be something to prevent this, or at least actively alert the driver of the danger, and need to put in "park", before leaving car. I have had some instances of this happening, but always managed to notice it before the car moved away. I am wary of the risk.

- Vienna, VA, USA

We purchased a 2016 Subaru Outback 3.6, fully-loaded with every bell and whistle regarding safety, comfort, and convenience in the middle of December 2015. The Subaru starlink infotainment system's technology froze causing the clock to freeze at 10:37am as well as the navigation system (no voice commands either.) the multi-touch interface not only lost functionality across the board, but it affected the message display between the tach and speedometer, as well as the touch screen options disappearing from the screen, the map would not display, you would press the audio button and after about 30 seconds, the audio screen would automatically enter split-screen mode with the navigation system. When trying to exit split-screen, the system would not respond. If I shut the radio off by the button, the system would not shut down. The radio would say, "audio off - touch here to go to source screen", however the system wouldn't shut down. The system would stay on split screen with the map, only the map would disappear. I videotaped what was happening, called starlink, Subaru of America, and the dealer, who has been awesome so far, and was told they know of one other vehicle with this situation. Subaru of America said to shut the vehicle off and "reboot" the system to see if that would help because it did in another instance, although not totally correcting the problem and only addressing the gps freeze. There are a couple of tsbs (technical service bulletins) on the radio, however none applied to the symptoms being displayed by my vehicle. Waiting on Subaru of America to address this and a roof rail issue. Dealer believes there will be many more of these complaints about the Subaru starlink infotainment system's technology. Regarding the roof rails, they do not sit flush to the roof. Dealer replaced left side already and still happening, so Subaru has to address it now.

- Ashland, MO, USA

I took my 2016 Outback in to a dealer primarily because the passenger side blind spot detection was not functioning properly, acknowledging that it did work at times. I took in written documentation in the form of recorded occurrences of it malfunctioning, based on three trips on interstate highways totaling more than 150 miles. The documentation listed the type of highway, speed, miles driven, weather conditions (coulds, sun, rain, etc), vehicle cleanliness and the number of successful detections of other vehicles in the blind spot as well as the number of detections missed. It worked correctly well less than 50% of the time on each of the three trips. Detection on the driver's side seems to be fine. On two of the trips I had a second vehicle that I own follow me directly. That vehicle also has blind spot detection. While the Outback failed to detect more than 50% of the time, the other vehicle never failed to detect on either trip. The dealer I took the car to said they checked it out and it seemed to work fine. I considered that an insult to my intelligence. Further, through research on the web I can tell that at least several other Outback owners have experienced the exact same problem with detection on the passenger side of the vehicle. I believe that a safety system that is that unreliable presents more of a danger to the driver than not having one at all. While I understand from reading the owner's manual it can't be expected to be 100% accurate all the time, a detection rate that is consistently less than 50% is very poor performance. The vehicle cost more than $37,000. I paid for the accessory, and it should work.

- Richmond, OH, USA

Crack in windshield had cracks appear in windshield on 2 separate days in Jan. 2016. Had the windshield replaced in mid Jan by Subaru dealer. On Feb 25 while driving on I-95 in ga. Another crack appeared in new windshield with no apparent cause. We were driving about 70 mph at about 70 mph

- Wildwood, NJ, USA

2016 Subaru Outback while driving car on I-95, noticed 4-4 in. Crack in lower driver side windshield, after investigating noticed small pit size of pencil point where the crack started. Crack kept growing. Next day continued my trip on I-95, about 3 hrs later another crack appeared in the upper center of the windshield, after investigating noticed small pit the size of pencil point where the crack started. Same as first crack I did not notice any debris hitting the windshield. I researched on the internet and found numerous similar incidents with Subaru Outbacks. I believe this is a major safety issue with the glass in the windshield

- Wildwood Crest, NJ, USA