We purchased a new Subaru Outback and although the car is nice the problems just keep on coming. First the hatch would not close. I am sure most dealers wouldn't have believed me, my dealer said he wouldn't if he didn't see the problem with his own eyes. The hatch would get close to closing and then raise back up. The problem kept happening until finally they replaced some sensors.
Then the sunroof wouldn't close until you held your hand on the button all the way. Again it would get close and then open back up. Finally they fixed that problem. Now water is draining into the passenger floor. Took to the dealer and they tried to say it was debris in the reserve or something. Regardless of what it is have never had the water actually drain INTO THE CAR, with any other vehicle I have owned. Subaru knows they have a design flaw and are leaving it to the dealerships to develop bad relation with their customers over this. I can probably fix the problem on my own but, my 75 year old mother couldn't. One hundred and fifty to fix each time??
We purchased a new Subaru Outback and although the car is nice the problems just keep on coming. First the hatch would not close. I am sure most dealers wouldn't have believed me, my dealer said he wouldn't if he didn't see the problem with his own eyes. The hatch would get close to closing and then raise back up. The problem kept happening until finally they replaced some sensors.
Then the sunroof wouldn't close until you held your hand on the button all the way. Again it would get close and then open back up. Finally they fixed that problem. Now water is draining into the passenger floor. Took to the dealer and they tried to say it was debris in the reserve or something. Regardless of what it is have never had the water actually drain INTO THE CAR, with any other vehicle I have owned. Subaru knows they have a design flaw and are leaving it to the dealerships to develop bad relation with their customers over this. I can probably fix the problem on my own but, my 75 year old mother couldn't. One hundred and fifty to fix each time??
This is my first and last Subaru.
- David I., Ferndale, WA, US