10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,511 miles

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« Read the previous 20 complaints

problem #71

May 202019

Outback

  • 27,000 miles
Cracked windshield for no reason. Also, radio is continually defunct.

- Bellvue, CO, USA

problem #70

Nov 012019

Outback

  • 54,000 miles
A crack in windshield just appeared and started to spread so we took it to mark's mobile glass in jefferson city, mo to get replaced.

- Columbia, MO, USA

problem #69

Dec 222019

Outback

  • 48,000 miles
In August 2019 driving at about 40mph on a samll country road a very small piece of gravel stuck windshield and within 20 minutes it expanded to a crack over 18 inches long. Just five months later on December 22 driving at about 65mph on interstate 5 another small stone struck wind shield and within 30 minutes a crack formed almost 14 inches. Both windshields were Subaru oem parts.

- Carlsbad, CA, USA

problem #68

Jul 272019

Outback

  • 15,500 miles
In a period of less than 1 year, I have experienced three windshields cracking from normal driving down the highway. I have driven for over 55 years in several vehicles and have been hit by road debris or rocks numerous times. This will normally leave a pit or star which can be repaired, I never have had a vehicle's windshield crack, all the way across when simply driving the speed limit. Not once, but three times in a 5 month period. I feel these windshields are not safe for my family to be in. If they crack with a pebble, what would happen if there was an accident. The first windshield cracked coming back from the grand canyon visit. The second time, new replacement window from suburu, cracked from little or unknown strike 2 months later. Suburu replaced that window at their cost. 2 months later during July heat, a small rock picked off the road and the window cracked in a backward C shape. Suburu denies any liability from road hazards, and will not consider they have less quality product as it was approved. Reading several blogs and online comments alerted me that this was very common and they had past issues with their windshields. Who can I speak to?

- Santee, CA, USA

problem #67

Nov 292019

Outback

  • 13,500 miles
Small rock hit windshield and it caused a huge crack in March 2019 and then again in November 2019. We were driving down the highway when it happened. It should have cause no damage or just a little chip, not huge cracks. The windshield appears to be weak.

- West Plains, MO, USA

problem #66

Nov 262019

Outback

  • 10,650 miles
I bought my car brand new in March of 2018. After only 1 year the windshield cracked. I did not see where the initial chip was and came out to my car one morning and saw the windshield completely cracked. I was shocked at how expensive the recalibration was so I filed an insurance claim. I still had to pay around $300 to get it fixed because again, recalibration costs an exorbitant amount for some reason. After further review I got off light as having it done by the dealership was quoted to me as costing $850. It is now only 7 months later and my windshield is cracked all the way across again. I didn't see the chip at first until it had begun to crack a tiny amount. As I was driving in the city it spread all the way across the windshield. Because I saw it early I planned to get it fixed the next day to hopefully avoid another few hundred dollars of expense. Unfortunately, it spread all the way across the windshield making it irreparable within 30 minutes of my finding it. Again, this was with me driving less than 30 mph with no heat on because it's cold outside and I know hot and cold make it worse. I have never had a windshield crack like this and more than once within a 1 year time frame. These windshields seem to be made very cheaply at the expense of safety. I can't afford to make another insurance claim or pay this out of pocket. I took every precaution as a driver and this still happened. I will never buy another Subaru and may sell this one if this keeps happening because I simply cannot afford to fix this all of the time and more importantly I shouldn't have to.

- Salt Lake City, UT, USA

problem #65

Nov 212019

Outback

  • 24,000 miles
I have replaced the windshield 3 times already. Tiny rocks are causing large cracks like I've never experienced before in other vehicles. This should not be happening.

- Goodyear, AZ, USA

problem #64

Jul 182019

Outback

  • 23,000 miles
Windscreen is easily cracked by any pebbles that knick thr shield. First time the screen was hit by a pebble from a moving vehicle and the crack spread all the way across the screen. Had to replace it with another Subaru glass. Not even 2 weeks in another pebble hits and chips..then a couple weeks later again, another pebble cracks the screen. Anything that hits the glass seems to put knicks and cracks. Other cars we've owned have been hit harder and not had any damage. Not sure what these Subaru glass screens are made of, but I assume the most delicate of materials not suited for windshield use. All times hit with rocks from moving vehicles while my car was also in motion on a highway.

- Victoria, MN, USA

problem #63

Jun 082019

Outback

  • 40,000 miles
Car parked in driveway in morning and windshield was fine. Few hours later there was a two foot crack from the drivers side to the mid point of the windshield.

- Bristol, RI, USA

problem #62

Sep 202019

Outback

  • 14,000 miles
The windshield cracked, starting at the bottom middle, and spreading up and then in all directions. There is no point of impact and the crack started while parked int the driveway, away from the front of the house.

- Spanish Fort, AL, USA

problem #61

Oct 272019

Outback

  • 18,000 miles
I heard the noise of a pebble hitting the windshield on the highway traveling between 60 and 70 mph. Less than a minute later, a crack appeared vertically from the bottom center of the windshield. Later, the crack became a "T" and grew horizontally. The next day when the windshield defroster was on, the crack continued to grow to about a foot and a half. The windshield had to be replaced at this point.

- Newcastle, WA, USA

problem #60

Oct 092019

Outback

  • 30,000 miles
I have experience case of multiple spontaneous cracked windshields.

- San Diego, CA, USA

problem #59

Sep 232019

Outback

  • 27,100 miles
On September 23, 2019 at about 1 pm mst I was driving North on Arizona route 89, just North of the rt 64 intersection. I was on a divided section of paved highway traveling at no more than 40 miles per hour. There were no other cars ahead of me and none on the other side of the highway when I heard a pop in my front windshield and a crack appeared about a third of the way up on the driver's side. When I stopped later to examine the windshield I could see no evidence of anything striking the glass. There was no debris on the highway. The pavement was in good condition. The crack expanded horizontally across the window. I had the window replaced at the greeley Subaru dealer on Friday September 27.

- Greeley, CO, USA

problem #58

May 102019

Outback

  • miles
I have owned my 2018 Subaru Outback for 8 months. The windshield has cracked in the same spot twice already. It starts from the middle of the passenger side and extends all the way across the windshield. I never heard a rock hitting, nor was there a ding in the windshield. I got it fixed the first time and within a week it cracked in the exact same spot. It was parked both times we noticed the crack.

- Bentonville, AR, USA

problem #57

Sep 242019

Outback

  • 20,000 miles
While driving down the highway, a small pebble was kicked up from the car in front of us and bounced off our windshield. It left a tiny chip the size of a pinhead. We reported it immediately and took it for repair within two hours of the incident at safe lite. Two days later, there was a giant crack in the windshield. We brought it to the dealership for replacement at a cost of nearly $1000, $500 out of pocket.

- Teterboro, NJ, USA

problem #56

Jul 302019

Outback

  • 35,000 miles
The windshield cracks and shatters for no reason. I have now replaced two windshields and they continue to break, even though no impacts with flying debris occurred. Many Outback owners report similar things happening. There is something defective with the windshield that cause them to be fragile.

- Medford, WI, USA

problem #55

Dec 022018

Outback

  • 18,000 miles
Vehicles windshield spontaneously cracked while stationary. During a road trip with several passengers, we made a pit stop and when we got back in the car a passenger noted that the windshield was cracked when it had not been prior to the stop.

- Visalia, CA, USA

problem #54

Jan 112019

Outback

  • 11,000 miles
Windshield broke while driving down the freeway going roughly 30 mph. The car was passing kicked up a small rock which hit my windshield causing the outer layer of glass to get chipped and crack. The original crack was 7 inches long but the afternoon in the sun caused the crack to propagated across the windshield spanning 3/4 of the windshield. The glass ended up costing 1200 to be replaced and have the eyesight re calibrated. The car was less than a year old and had less than 12000 miles on it when the windshield broke.

- San Diego, CA, USA

problem #53

Oct 252018

Outback

  • 9,350 miles
Windshield on my 2018 Subaru Outback cracked while vehicle was parked overnight in my garage.

- Grants Pass, OR, USA

problem #52

Sep 062018

Outback

  • 10,000 miles
A small crack appeared on the windshield while driving and rapidly evolved into a very large crack that could not be repaired.

- Excelsior, MN, USA

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