10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
10,781 miles

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« Read the previous 20 complaints

problem #123

Dec 122018

Outback

  • 5,500 miles
Tthe battery has gone dead several times. The dealer replaced the battery one time under warranty. It now indicates a weakness in cranking power after the car sits without driving for a few days. It needs to be replaced with a new and more powerful battery.

- Saint John, WA, USA

problem #122

Apr 132021

Outback

  • 49,000 miles
My Subaru 2018 Outback has had one episode of the battery dying while under normal use while stationary. I had only the electrical system on (no gas) for approximately 20 minutes while listening to music, using the bluetooth phone function for approximately 10 minutes, and with the fans on. I was subsequently unable to start the car after completing these activities. There was no indication that the battery was low prior while driving, and no errors were on the dashboard indicating any alternator or battery issue. I had to seek assistance from strangers to get my car jump started. The issue has not recurred but I have been trying to not place strain on the electrical system since, fearing being stranded.

- Anchorage, AK, USA

problem #121

Apr 022021

Outback

  • miles
Batteries drained spontaneously while vehicle was stationary. Old battery replaced with new one and the new one was dead 24 hours after replacement

- Oceanside, CA, USA

problem #120

Mar 262021

Outback

  • 24,164 miles
Drove the vehicle for a short period of time and the battery keeps going completely dead, after we turned if off, for this reason this car has been to the dealership 3 times. The first time they said it was the dcm or something that controls the electrical current, than 2nd time they said it was the battery they installed a new one, than the 3rd time they couldn't find out why the battery was draining they used a parasitic draw test to find out, but they just recharged the battery and give us the car back.

- Hendersonville, NC, USA

problem #119

Apr 112021

Outback

  • 16,660 miles
The contact owns a 2018 Subaru Outback. The contact stated that after driving to the store and parking the vehicle, upon return, the vehicle failed to restart. The contact's husband jump started the vehicle and the vehicle was restarted and driven to the residence. The contact stated that the failure later recurred. The vehicle was not taken to an independent mechanic nor an authorized dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,660.

- Snoquilme, WA, USA

problem #118

Mar 202021

Outback

  • 31,000 miles
Dead battery issues - if doors or liftgate is open for even short amounts of time the battery goes dead. Have had to had it jumped 6 or 7 times since we bought it 3 years ago. That leads to issues with liftgate and passenger windows, requiring deal resets. Issue started at less than 10,000 miles.

- Woodinville, WA, USA

problem #117

Feb 082018

Outback

  • 600 miles
Within the first year of owning the Outback I had to have the infotainment head unit replaced twice. I am still having issues where the radio will come on but there is no sound, the radio will turn on full blast after a hanging up from a call, back up camera will be black upon backing up, screen will freeze, steering will lock up when backing out of my driveway, and after my 36K mile maintenance now my car is making a strange humming noise. There are so many complaints about this car and nothing is being done about it. Subaru needs to provide more than a puny extended warrenty. This car is a lemon and they know it.

- Shawnee, KS, USA

problem #116

Jul 172019

Outback

  • 14,836 miles
Battery on car just goes dead. Put 3rd battery in car before it was 3 years old. Several times, we noticed that rear hatch motor does not shut off - just keeps running. Then if you start car again & immediately turn it off - rear hatch motor stops running. Been to dealer multiple times & sent letter to Subaru customer advocacy dept - they refuse to acknowledge car has a problem. Offered to pay for extended life battery. First time it happened, car was parked in our garage overnight - having been loaded the previous night to leave early the next morning on vacation - car wouldn't start and battery couldn't even be recharged. One time backed car out of garage, turned it off, then when tried to start it 5 minutes later, battery was dead. We were able to recharge it, but subsequently took it to dealer where it failed the battery test and they replaced the battery. Vehicle deemed unreliable and unsafe to us, as you never know if it will start. Been to dealer several times about this issue and they are doing nothing to get to root cause of problem - just put another battery in car. Car has 25,000 miles and warranty expired on 2/24/2021. Attached are details from 2 dealer visits and letter to customer advocacy dept. First time battery failed, we replaced battery because it was impacting our vacation. We had expressed concerns about battery on 7/19 dealer visit, and battery then died on 10/19. Subaru refunded us the cost of the battery.

- Reisterstown, MD, USA

problem #115

Mar 262021

Outback

  • 18,000 miles
Chronic dead battery. Replaced 4-year-old completely dead battery with a brand new battery, which was also dead within 3 days. Research shows there is a know problem with Subaru battery drain, possibly with regard to a fault with the rear lift gate. Have tried to contact local Subaru service but was sent to voice mail and have not received a call back.

- Casper, WY, USA

problem #114

Mar 242021

Outback

  • 9,000 miles
Battery failed at 9,000 miles

- Minneapolis, MN, USA

problem #113

Jan 192019

Outback

  • 6,000 miles
Battery failing to start car, received new battery from schomp Subaru summer 2019 after repeated jump starts, towed to dealership twice, continuing with same problem and today I am stuck at home waiting for my schumacher portable charger to recharge.I am araid to drive the car because I don't know when it will stop working.I was told it was because I didn't drive it enough. I leave the car idling

- Centennial, CO, USA

problem #112

Mar 032021

Outback

  • 30,000 miles
The battery seems to drain very quickly and without apparent reason. The dealer recently replaced the battery under warranty but did not explain why it has gone bad so quickly. I was stuck a number of times with a suddenly dead battery. I am concerned that the actual cause of the draining has not been addressed and I go off the warranty in another month. I have read that this problem has occurred with other owners of this year Outback. This occurs after the car has been sitting for a while.

- Portland, OR, USA

problem #111

Mar 182021

Outback

  • 3,600 miles
Battery does not hold a charge. Have to jump battery after short periods of non-use

- Durango, CO, USA

problem #110

Mar 152021

Outback

  • 33,113 miles
Purchased a 2018 Subaru Outback 5/03/18. At 19,860 miles on 12/21/19 the battery died. I jumped it, got it to the dealership. They did whatever diagnostics on it, recharged it and had me pick it up. When I went to get it, it was dead in the dealership parking lot. They then put in new battery. I went back down to pick it up. On 3/15/21, only 13 months later, my new battery was once again dead. I had been in my driveway parked for a week or possibly less. I picked it up 3/17/21 after Subaru had to again replace the battery. Bottom line I was told by the dealership to carry jump cables because it will keep happening due to the electronics! it seems I can only upload 1 repair invoice so I uploaded the most recent battery replacement invoice. I have 2 others.

- Champlain, NY, USA

problem #109

Feb 262021

Outback

  • 31,190 miles
02/26/2021: Car wouldn't start after being stationary. Had to get assistance to have battery jumpstarted so I could get home. 03/01/2021- car wouldn't start in driveway. Roadside assistance contacted and they were unable to get battery to charge. Husband purchased a jump box and got the car to start. He drove it to local Subaru Agency and battery was tested and they said it was fine. Dealership replaced battery was replaced as it was under warranty from original battery being replaced in 12/2019. There have been other electrical issues with this vehicle prior to this date (12/2019 and 02/03/2020).

- Clemmons, NC, USA

problem #108

Feb 232021

Outback

  • 14,000 miles
The battery is draining and has left us stranded once. The dealer ship replaced the battery once with the same Subaru oem battery, but the draining persists.

- Ballston Spa, NY, USA

problem #107

Mar 042021

Outback

  • 29,000 miles
At 27K miles, my car was getting slow to start. I took my car in to the dealership at almost 30K and they had to charge my battery for 1.5 hours. Two weeks later, my car was beeping and I had to pull into a shop who said the charge of my battery was too low to detect. I had to replace my battery.

- Smyrna, GA, USA

problem #106

Mar 132021

Outback

  • 10,771 miles
Battery continues to die. Battery will not hold charge. Car has less than 11000 miles on it.

- Chicago, IL, USA

problem #105

Mar 042019

Outback

  • 31,800 miles
C

- Hermantown, MN, USA

problem #104

Feb 222021

Outback

  • 30,000 miles
Vehicle parked in the garage overnight. Battery keeps dying without known cause. Nothing left on. I've had 2 new batteries installed in the last 4 months and they keep dying without explanation. Sometimes fine for a couple of weeks, then it dies every 2-3 days. Nothing is left on. Class action law suit needed!!!

- Phoenix, AZ, USA

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