The contact owns a 2018 Subaru Outback. The contact stated that after driving to the store and parking the vehicle, upon return, the vehicle failed to restart. The contact's husband jump started the vehicle and the vehicle was restarted and driven to the residence. The contact stated that the failure later recurred. The vehicle was not taken to an independent mechanic nor an authorized dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,660.

- Snoquilme, WA, USA

Dead battery issues - if doors or liftgate is open for even short amounts of time the battery goes dead. Have had to had it jumped 6 or 7 times since we bought it 3 years ago. That leads to issues with liftgate and passenger windows, requiring deal resets. Issue started at less than 10,000 miles.

- Woodinville, WA, USA

Within the first year of owning the Outback I had to have the infotainment head unit replaced twice. I am still having issues where the radio will come on but there is no sound, the radio will turn on full blast after a hanging up from a call, back up camera will be black upon backing up, screen will freeze, steering will lock up when backing out of my driveway, and after my 36K mile maintenance now my car is making a strange humming noise. There are so many complaints about this car and nothing is being done about it. Subaru needs to provide more than a puny extended warrenty. This car is a lemon and they know it.

- Shawnee, KS, USA

Battery on car just goes dead. Put 3rd battery in car before it was 3 years old. Several times, we noticed that rear hatch motor does not shut off - just keeps running. Then if you start car again & immediately turn it off - rear hatch motor stops running. Been to dealer multiple times & sent letter to Subaru customer advocacy dept - they refuse to acknowledge car has a problem. Offered to pay for extended life battery. First time it happened, car was parked in our garage overnight - having been loaded the previous night to leave early the next morning on vacation - car wouldn't start and battery couldn't even be recharged. One time backed car out of garage, turned it off, then when tried to start it 5 minutes later, battery was dead. We were able to recharge it, but subsequently took it to dealer where it failed the battery test and they replaced the battery. Vehicle deemed unreliable and unsafe to us, as you never know if it will start. Been to dealer several times about this issue and they are doing nothing to get to root cause of problem - just put another battery in car. Car has 25,000 miles and warranty expired on 2/24/2021. Attached are details from 2 dealer visits and letter to customer advocacy dept. First time battery failed, we replaced battery because it was impacting our vacation. We had expressed concerns about battery on 7/19 dealer visit, and battery then died on 10/19. Subaru refunded us the cost of the battery.

- Reisterstown, MD, USA

Chronic dead battery. Replaced 4-year-old completely dead battery with a brand new battery, which was also dead within 3 days. Research shows there is a know problem with Subaru battery drain, possibly with regard to a fault with the rear lift gate. Have tried to contact local Subaru service but was sent to voice mail and have not received a call back.

- Casper, WY, USA

Battery failed at 9,000 miles

- Minneapolis, MN, USA

Battery failing to start car, received new battery from schomp Subaru summer 2019 after repeated jump starts, towed to dealership twice, continuing with same problem and today I am stuck at home waiting for my schumacher portable charger to recharge.I am araid to drive the car because I don't know when it will stop working.I was told it was because I didn't drive it enough. I leave the car idling

- Centennial, CO, USA

The battery seems to drain very quickly and without apparent reason. The dealer recently replaced the battery under warranty but did not explain why it has gone bad so quickly. I was stuck a number of times with a suddenly dead battery. I am concerned that the actual cause of the draining has not been addressed and I go off the warranty in another month. I have read that this problem has occurred with other owners of this year Outback. This occurs after the car has been sitting for a while.

- Portland, OR, USA

Battery does not hold a charge. Have to jump battery after short periods of non-use

- Durango, CO, USA

Purchased a 2018 Subaru Outback 5/03/18. At 19,860 miles on 12/21/19 the battery died. I jumped it, got it to the dealership. They did whatever diagnostics on it, recharged it and had me pick it up. When I went to get it, it was dead in the dealership parking lot. They then put in new battery. I went back down to pick it up. On 3/15/21, only 13 months later, my new battery was once again dead. I had been in my driveway parked for a week or possibly less. I picked it up 3/17/21 after Subaru had to again replace the battery. Bottom line I was told by the dealership to carry jump cables because it will keep happening due to the electronics! it seems I can only upload 1 repair invoice so I uploaded the most recent battery replacement invoice. I have 2 others.

- Champlain, NY, USA

02/26/2021: Car wouldn't start after being stationary. Had to get assistance to have battery jumpstarted so I could get home. 03/01/2021- car wouldn't start in driveway. Roadside assistance contacted and they were unable to get battery to charge. Husband purchased a jump box and got the car to start. He drove it to local Subaru Agency and battery was tested and they said it was fine. Dealership replaced battery was replaced as it was under warranty from original battery being replaced in 12/2019. There have been other electrical issues with this vehicle prior to this date (12/2019 and 02/03/2020).

- Clemmons, NC, USA

The battery is draining and has left us stranded once. The dealer ship replaced the battery once with the same Subaru oem battery, but the draining persists.

- Ballston Spa, NY, USA

At 27K miles, my car was getting slow to start. I took my car in to the dealership at almost 30K and they had to charge my battery for 1.5 hours. Two weeks later, my car was beeping and I had to pull into a shop who said the charge of my battery was too low to detect. I had to replace my battery.

- Smyrna, GA, USA

Battery continues to die. Battery will not hold charge. Car has less than 11000 miles on it.

- Chicago, IL, USA

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- Hermantown, MN, USA

Vehicle parked in the garage overnight. Battery keeps dying without known cause. Nothing left on. I've had 2 new batteries installed in the last 4 months and they keep dying without explanation. Sometimes fine for a couple of weeks, then it dies every 2-3 days. Nothing is left on. Class action law suit needed!!!

- Phoenix, AZ, USA

Car was purchased in June 2018. Peridically over the first two years of ownership the battery would die and the car would require a jump to start. Since the onset of the covid pandemic - with the car left unused (in a garage) for more extended periods - the battery dies frequently, each time requiring a jump to start. Now, if the car is not started at least once every 1-2 days the battery will be dead.

- Lake Orion, MI, USA

I started my car when I was 0 degrees outside. It started but after driving 15 minutes I shut it off. Started it 10 minutes later and the battery was nearly dead. I had to drive the car home in limp mode. This is the 2nd battery in my 2018 Subaru and the car is only 2.5 years old and has 54,000 miles. The battery in these cars are know to die quickly and Subaru won't resolve the issue.

- West Allis, WI, USA

After just under 2 years of ownership, I started noticing that the battery was a bit weak when starting. Since it was out of warranty due to mileage, I took it to a private mechanic for it's 60K mile check up. He found the battery was weak and replaced it. Since then, I an still having the low battery issue. If I do not start the vehicle in 2.5 days, the battery is too week to perform.

- Olympia, WA, USA

Purchased the automobile with about 7,200 miles on it with extended warranty. Battery failed at 8,000 miles. We replaced it with a new premium battery from aaa.. new battery worked for 8 months then drained overnight. Aaa recharged it and said alternator worked. When driven or backed up after recharging, automobile beeped constantly for approximately 1/2 mile and stopped while in motion. Beeping stopped when vehicle stopped, but started again when vehicle moved forward or backed up. Left with Subaru dealer overnight. Battery was completely drained this morning when service technician tried to start it. Service tech said they could not diagnose problem. Per my internet research, this seems to be a common problem. Subaru should fix it, but seems to be dragging their heels on this issue. Our Subaru is unsafe and not driveable in its current condition. Please investigate and provide assistance. The vehicle has been stationary when the battery drained. The beeping occurred when the vehicle was in motion on a highway and city street. It restarted when the vehicle resumed motion. The beeping continued while the vehicle was going straight or turning while in motion. It stopped when the vehicle stopped. Steering did not feel normal. It was a little sluggish and less precise than normal.

- San Rafael, CA, USA