10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
10,781 miles

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« Read the previous 20 complaints

problem #103

Feb 132021

Outback

  • 12,000 miles
Car was purchased in June 2018. Peridically over the first two years of ownership the battery would die and the car would require a jump to start. Since the onset of the covid pandemic - with the car left unused (in a garage) for more extended periods - the battery dies frequently, each time requiring a jump to start. Now, if the car is not started at least once every 1-2 days the battery will be dead.

- Lake Orion, MI, USA

problem #102

Feb 142021

Outback

  • 54,000 miles
I started my car when I was 0 degrees outside. It started but after driving 15 minutes I shut it off. Started it 10 minutes later and the battery was nearly dead. I had to drive the car home in limp mode. This is the 2nd battery in my 2018 Subaru and the car is only 2.5 years old and has 54,000 miles. The battery in these cars are know to die quickly and Subaru won't resolve the issue.

- West Allis, WI, USA

problem #101

Feb 012021

Outback

  • 60,000 miles
After just under 2 years of ownership, I started noticing that the battery was a bit weak when starting. Since it was out of warranty due to mileage, I took it to a private mechanic for it's 60K mile check up. He found the battery was weak and replaced it. Since then, I an still having the low battery issue. If I do not start the vehicle in 2.5 days, the battery is too week to perform.

- Olympia, WA, USA

problem #100

Jan 232021

Outback

  • 11,200 miles
Purchased the automobile with about 7,200 miles on it with extended warranty. Battery failed at 8,000 miles. We replaced it with a new premium battery from aaa.. new battery worked for 8 months then drained overnight. Aaa recharged it and said alternator worked. When driven or backed up after recharging, automobile beeped constantly for approximately 1/2 mile and stopped while in motion. Beeping stopped when vehicle stopped, but started again when vehicle moved forward or backed up. Left with Subaru dealer overnight. Battery was completely drained this morning when service technician tried to start it. Service tech said they could not diagnose problem. Per my internet research, this seems to be a common problem. Subaru should fix it, but seems to be dragging their heels on this issue. Our Subaru is unsafe and not driveable in its current condition. Please investigate and provide assistance. The vehicle has been stationary when the battery drained. The beeping occurred when the vehicle was in motion on a highway and city street. It restarted when the vehicle resumed motion. The beeping continued while the vehicle was going straight or turning while in motion. It stopped when the vehicle stopped. Steering did not feel normal. It was a little sluggish and less precise than normal.

- San Rafael, CA, USA

problem #99

Jan 192021

Outback

  • 45,000 miles
We have had repeated issues with the car dying, the battery being totally dead, and being stranded because of it. In May 2018, 3 months after we bought the brand new car, the car's engine would not turn over and had to be towed to the dealer. It was there for awhile, and ultimately we were told it was a bad battery, and they replaced the fuse box. There was no diagnosis for what occurred. Then in July 2019 at 23,000 miles, the car continued to hesitate to start. The dealer tested the battery, it failed, and it was replaced, again. On January 19, 2021, at 45,000 miles, the car would not start and we were stranded in a parking lot. The lights and radio were on but the car's engine would not turn over. Again, the dealer said the battery was the cause and replaced it. When I inquired how likely would it be that we got a bad battery this many times, we were told it happens frequently. Again, we were told there was no way to diagnose why the battery continues to fail. There must be something else going on with the vehicle; this is absolutely unacceptable. At other points in time, the vehicle's entertainment system would not work, would not turn on or off, and carplay would not be recognized. This has occurred intermittently and has never been diagnosed. We are aware from internet research that we are not the only ones experiencing this issue, as it seems owners of 2017-2020 Outbacks and Subaru have had these same issues, and have been told it is a bad battery each time.

- Saint Louis, MO, USA

problem #98

Jan 242021

Outback

  • miles
Battery discharged after map light left on overnight and it is supposed to turn off after 20 minutes. Vehicle had just been driven prior to the light being left on and is driven every day.

- Richmond, CA, USA

problem #97

Jan 062021

Outback

  • 66,000 miles
Battery died 2 times within 3 months of purchase (bought used, Nov 2020) first time with light left on overnight and second time after not driving for less than 1 week

- University City, MO, USA

problem #96

Jan 122021

Outback

  • 33,000 miles
Electric system fail. Repeatedly the windows wont work, blue tooth goes down. But more concerning when sitting waiting in a parking lot the whole car will shut off. Not a sign of life. Cant turn car on, no radio no lights, no use of key fob - nothing. Car can be jumped and back in action. Had the egi control replaced and other parts. But the very next day - again while waiting in parking lot - which we do a lot of in the pandemic - no windows operated, rear life did not work and then suddenly the whole car shut down again. Had to have dealer come jump car and back to shop

- Baltimore, MD, USA

problem #95

Jan 092021

Outback

  • 20,000 miles
Premature dying of battery at around only 20,000miles. We suspect flaws of the battery or electric issues. We did find lawsuit on 2016-2020 Subaru Outback on this matter.

- Irvine, CA, USA

problem #94

Jan 102021

Outback

  • miles
The battery keeps dying for no reason. Thr first time it occurred was in October 2020. We jump started the vehicle and drove it. It died again two days later. We replaced the battery with one from an auto parts store. Approximately 5 weeks later in December 2020 it did the same thing. We went to start it up and it wouldn't start. We jumped it and drove it for approximately 30 minutes. Went out the next day and it wouldn't start again. Took it to the dealership and they stated the problem was the battery so I paid for a replacement. Exactly a month later, January 2021, I went out to start the car and the battery is again dead. I will be taking it back in to the dealership this week.

- Salt Lake City, UT, USA

problem #93

Dec 202020

Outback

  • 36,400 miles
Battery discharges after car sits for a few days or after short trips. The problem has continued even though I replaced the battery. Highly annoying. Have purchased a portable jump starter so I don't get stranded. I have used the jump starter to start the car at home and while away from home.

- Twin Falls, ID, USA

problem #92

Nov 162020

Outback

  • 9,000 miles
The battery keeps draining when not used and then the car refuses to start and I need to get jump start. This can be dangerous if the car needs to be moved urgently

- Ridgewood, NY, USA

problem #91

Dec 192020

Outback

  • 17,715 miles
This is the second time in two weeks that our vehicle has failed to start. A week ago it left us stranded at a walmart, and today in our driveway...there isn't any electrical device in the car that will energize. The car won't even respond to the vehicle key fob. We can't find any recalls on our vehicle...but we notice you have several complaints (401) with many being electrical issues ' failures. This vehicle was stationary during both of the described issues. I think this time total battery failure has occurred. Please note there weren't any indicators warnings that the battery was going to fail. This vehicle is less than three years old, with just under 18,000 miles never driven anywhere in snow areas while deicers were in use. Will be contacting Subaru this am for assistance

- Zephyrhills, FL, USA

problem #90

Oct 032020

Outback

  • 40,000 miles
Battery consistently drains and car will not start. Battery is new, replaced in 2020. Car has been parked for less than 12 hours when it will not start. Car has been jumped, taken to dealer who state "nothing is wrong with it", then within 1-4 days usually happens again. Has happened multiple times since 10/03/2020.

- Burlington, NC, USA

problem #89

Nov 062020

Outback

  • 90,000 miles
Battery does not charge and requires replacement every 200-300 miles.

- East Helena, MT, USA

problem #88

Nov 132020

Outback

  • 8,000 miles
Phantom liftgate opening. The liftgate opens by itself with the vehicle locked, draining the battery, and does not sound an alarm. This has happened several times, at random times of the day, with the vehicle parked in our driveway. Subaru has replaced the battery but it has continued to happen. So far, we haven't had any opportunistic thefts from but we are concerned about that since locking the vehicle seems unreliable.

- Elk Grove, CA, USA

problem #87

Nov 062019

Outback

  • miles
The battery has died randomly over the last 2 years. We finally replaced it after being fed up with being stranded in different locations. Most recently, it died twice within a week. Both times I drove to work, parked and 2 hours later, the car had to be jumped to start. I took the car to Subaru and they wanted to charge me $250 to insert the same battery.

- Foboro, MA, USA

problem #86

Mar 052019

Outback

  • 8,000 miles
Battery dies prematurely, if vehicle is not driven for a few days, or if parked and rear hatch is opened and closed a few times. Dead battery left me stranded five times since 3/5/2019. Battery tested well at dealership three times, so was not replaced under warranty until it failed a draw test.

- Franconia, NH, USA

problem #85

Oct 242020

Outback

  • 10,500 miles
2018 Subaru Outback, only 10,500 miles, battery keeps draining, and finally would not crank the engine. This happened 10-24-2020 (sat.) dealer white bear Subaru would not answer his phone in service department. Called Subaru roadside assistance, they would not tow to a Subaru dealer, only a nearby independent repair facility. I rejected that, and since it was the weekend, I had to purchase a Napa aftermarket battery, even though Subaru warranty was still in effect. Cost me over $160,00.

- Cottage Grove, MN, USA

problem #84

Oct 212020

Outback

  • 40,000 miles
Car lights came on after sitting not running. Went to start the car, but not enough power to start it. Battery light was on. The next day, the battery was completely dead. I had to jump start it so I could go buy a new battery.

- Madison, NH, USA

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