6.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,974 miles

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problem #2

Nov 232019

Outback

  • 10,000 miles
Unknown origin. Currently approximate miles 12500. Travel 450-550 miles per week, 400-450 miles are highway miles. Somewhere between 10,000-11,000 miles I started noticing a high-pitched squealing/whining only while in motion. It starts around 20-30 mph, and either goes away or becomes unnoticeable after ~50 mph. Could not pinpoint where it was coming from. When scheduling regular maintenance, dealership was notified of noise. At the time of maintenance, service department investigated said noise. The service department stated that it was the carrier bearing. He did not make it sound urgent, that it was "more of an annoyance right now" and would cause "more serious issues eventually ".

- El Dorado, KS, USA

problem #1

Aug 072019

Outback

  • 11,948 miles
First oil change at 5,850 miles no problem. After second oil change at 11,948 miles, vehicle became undrivable as it stumbles and loses power between 2,000-2,700 RPM. Dealer has repeated oil change 3 additional times as they are not certain if they may have overfilled the engine (known Subaru issue). They have also replaced the exhaust, catalytic converter, air filter, intake system, and transmission, all to no avail. Disconnecting the battery and grounding the cables to discharge all capacitors provided temporary relief, but the problem returned within 36 hours and 200 miles. Now entering 3 weeks and 600 miles of troubleshooting and test driving by the dealer, but they have been unable to fix the problem. The car is still unsafe and undrivable, as 2000-2700 RPM is the heart of the power band that is always used when driving.

- Mesa, AZ, USA