10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,145 miles

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« Read the previous 20 complaints

problem #96

May 062021

Outback

  • 16,000 miles
The car repeatedly drains the battery for no obvious reason, leaving us stranded with a vehicle that cannot even be jumped to start. The battery is so dead I can't even get the doors open. It has stranded me at home, and various times when I've been out doing errands. It's a safety issue when you're a single woman stranded somewhere in the dark. I've had to call Subaru service to jump the car once, have jumped it three times myself at home, once at the grocery store, and have had to place a totally dead battery on the charger at home six times. It was already taken in for repair twice to the dealer in san luis obispo, ca, and they "found nothing wrong". but, now it's completely and utterly dead in my driveway again, after just driving it on the freeway for two hours four days ago.

- Templeton, CA, USA

problem #95

Apr 062021

Outback

  • 29,650 miles
Battery drain. Purchased 2019 Subaru Outback in November 2018. In October 2020 (23 months) it failed to start after staying overnight at rest stop in middle of long drive. Checked by dealer after trip --"battery ok. No problems." Over next 5 months of infrequent short trips, Outback failed to start multiple times. Measured current drain when vehicle off was found to be within Subaru allowable (<70 milliamps) but only after 15-20 minutes after everything had been turned off. Current drain during the 15-20 minutes was as high as 2 amps. Any activity (e.g., opening a door, setting alarm) re-initiated the 15-20 minutes of high current drain. Phoned dealer: Only solution (within warranty period) was replacement with same oem battery. Decided to replace with more robust, non-Subaru battery, since my experience and reports of others indicated oem battery would be insufficient to handle amount of drain. Purchased optima red25 battery from auto parts store on 6 April 2021 for $199.99. I believe that Subaru needs to correct the issue of current drain (preferably) and/or equip the Outback with an adequate battery with more reserve power. Since my original battery failed under warranty, I would also like to be reimbursed for my expense of $199.99.

- Lake Oswego, OR, USA

problem #94

Apr 242021

Outback

  • 6,000 miles
Three times in the last six months my battery died and required emergency roadside assistance. After the first time, the car only had about 5,000 miles on it, I called Subaru and they replaced the battery under warranty. Since then the new battery has died twice. Online searches recently have revealed wide spread problems with the Subaru Outback's electrical system resulting in repeated battery failure. At this time the only outcome from this has been the battery failure, but if there are electrical system problems I'm concerned that more serious problems, like a fire, could arise. Fortunately each time the battery died the car was in the garage at home. The car is driven regularly, at least once a week, for not less than thirty minutes, so I am concerned that there is, indeed, a problem with the electrical system causing the battery to not recharge, or creating a drain on the battery when the vehicle is idle.

- Jackson, NJ, USA

problem #93

Apr 132021

Outback

  • 28,000 miles
Battery failed and will not recharge. Had to replace it. Outback is only 27 months old. Failed after short trip to library. Had to have it jumped to get home.

- Fort Collins, CO, USA

problem #92

Apr 162021

Outback

  • 19,000 miles
The electric passenger side window was going up and down on its own while I was driving....thinking something was stuck in there, , I pulled over to check and there was nothing blocking it but I finally got it shut.. then, later in the week, after having the rear gate open for about 15 mins. Loading it, the car was dead. It had to be jumped. Once running, the beeper would not stop beeping in the rear gate. I could not open the rear gate, so I had to drive it to the dealer for a reset. Today, as got in it and once started, the electric eye was disengaged along with BST on startup. The car is going to the dealership again on April 21st.

- Collegeville, PA, USA

problem #91

Oct 082020

Outback

  • miles
Car battery often dies - especially if I open the door even for 5 minutes. It often won't start and the rear gate often does not open or close. It has even opened on its own. The dealership mechanic says the factory battery is not adequate to power the car with all electrical components. They replaced original battery because it was leaking. The battery tested well below what the Subaru manual says it should. I am the first owner (car was a dealership loaner) and this has happened since I got it in 2020.

- Falmouth, ME, USA

problem #90

Sep 232019

Outback

  • 15,000 miles
In 2019the battery on the vehicle drained while on a camping trip to the desert, which left us stranded. We got it jumped and drove home. Subaru dealer said that they would install new computer software to fix. In 2021, we took car to Subaru for 36K checkup. They said the battery needed to be replaced. We are worried about being straned again if we go to remote destinations. This is a safety issue.

- Blaine, WA, USA

problem #89

Jan 152020

Outback

  • miles
Outback was purchased in June of 1919. In mid January of 2020 I had to have it jump started twice. Took it to dealer. The vehilce milage was under 2000. They did a "parasite" check to look for electricle leaks. Found none suggested I attach a battery tender in winter. So I did. As long as I keep the tender attached in the winter, the vehicle starts- so far.

- Omaha, NE, USA

problem #88

Apr 092021

Outback

  • miles
Battery dead, no electrical function from car

- Edmonds, WA, USA

problem #87

Jan 202020

Outback

  • miles
2019 Subaru Outback. Consumer writes in regards to battery failure.

- Washington, DC, USA

problem #86

Apr 042021

Outback

  • 15,000 miles
Vehicle purchased Q2 2020. Battery has completely discharged twice despite nothing being left on and vehicle in constant use. Battery jump starter unable to detect any voltage and could not jump battery.

- Mill Spring, NC, USA

problem #85

Mar 122021

Outback

  • 30,000 miles
Rear hatch door being opened drained battery to the point where the car had to be jump started. The rear hatch was only open for about five hours with no lights or electrical systems on. I have not been able to use the vehicle without jump starting it until a new battery was installed. Vehicle has only 30,000 miles.

- Gettysburg, PA, USA

problem #84

Mar 272021

Outback

  • miles
Completely dead battery when going outside to start the car. Remote not able to open locked car - all functions off before last engine shutdown. This 2019 Subaru Outback has 5800 miles on it and has had to have the battery recharged 3 times over the last 8 months or so - the last 2 times being 1 week apart. The car is parked in the garage and the outside temperature is above 40' this time of year.

- Naperville, IL, USA

problem #83

Mar 242021

Outback

  • 18,000 miles
Dead battery.

- Alexandria, VA, USA

problem #82

Feb 112021

Outback

  • 21,000 miles
Battery had premature failure

- Amherst, NY, USA

problem #81

Mar 012020

Outback

  • 20,000 miles
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle intermittently failed to start-up without warning. The contact also stated that while driving at various speeds, several unknown warning lights would appear on the instrument panel with the eyesight technology feature failing to operate as needed. The contact had taken the vehicle to yark Subaru (6141 central ave, toledo, oh 43615) on three separate occasions however, each time the mechanic was unable to determine the cause of the failure. The contact notified the manufacturer of the failure and was provided a case number. The vehicle was not repaired. The failure mileage was approximately 20,000.

- Bowling Green, OH, USA

problem #80

Feb 252021

Outback

  • 32,000 miles
The battery has drained overnight twice since I bought this car. This happened at home both times. This happened in my garage both times each time I recharged it with a battery charger and it was okay after that. I am concerned that this could happen while traveling which would be a severe inconvenience. The last time was on Feb 25 2021. The first time was in 2020

- Lexington, SC, USA

problem #79

Mar 062021

Outback

  • 8,800 miles
Vehicle did not start due to dead battery. This vehicle has been returned to the dealership on three separate dates due to the same issue. On 12/14/20 the car would not start we charged the battery and got it to the dealership. They charged the battery and said they could not find anything wrong and we drove it home. On 1/18/21 we could not start the car we charged the battery and took it back to the dealership. They said they could not find anything wrong but for our peace of mind they replaced the battery sensor and kept the car for several days to start it and drive it around to try and recreate the issue. They could not recreate the problem. On 3/6/21 the car did not start and was towed to the dealership. The dealership inspected the battery and the battery failed the load test. Battery was replaced. We expressed concern that they were fixing the symptom and not the problem, we also discussed erratic behavior with the rear gate all three times these issues have occurred. The dealership then decided to replace the power rear gate ECU and latch & actuator rear gate. After researching this problem we have discovered this is an issue with the same model and year of Subaru vehicle as ours and Subaru has not done anything to address the actual problem. We are concerned that this issue will continue and we don't feel we can safely drive our car far from home because of its unreliability and potentially putting us in dangerous situations. The mileage on the car is 8800 and it is a 2019 model.

- Omaha, NE, USA

problem #78

Mar 052021

Outback

  • 15,000 miles
Continuing problems with the battery being dead (five). The car has been in the shop twice and had the battery replaced both times. The service appointments occurred Nov. 2019 and March 2021.

- Anchorage, AK, USA

problem #77

Aug 182020

Outback

  • 7,500 miles
Battery found discharged on at least 4 occasions (8/18/20..3/2/21). Car has less than 11000 miles on it.

- Battlement Mesa, CO, USA

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