Battery dead.. less than 6K miles and car only18 months old

- Silverton, OR, USA

Battery failed after 11K miles. Had to be replaced by aaa when stranded with daughter. Have had starting issues with the car since I got it where it won't turn over. I normally turn off car then lick and unlock and try again. Normally started after several tries. Subaru chalked this up to software at maintenance.

- Burbank, CA, USA

The contact owns a 2019 Subaru Outback. The contact stated the battery was drained and the vehicle failed to start. The vehicle was taken to bill rapp Subaru (3446 burnet ave, syracuse, NY 13206, (315) 437-2501) where the mechanic was unable to determine the cause of the failure. The battery was replaced however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.

- Syracuse, NY, USA

We purchased the car in July 2019. By May 2020 we had to replace the battery. By the end of January 2021 we had to replace the battery again. We took the car to the dealership and they state there is nothing wrong with the car. After owning the car for 19 months it only has 7,300 miles on it and has always been kept in the garage when not in use.

- San Diego, CA, USA

Frequent problems with car starting due to run down battery. We have had battery related service calls from aaa on 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, and 2/10/21. Today (2/19/21) the car only started on the third attempt after pumping the gas a bit. We did not call aaa but made an appointment with the Subaru dealer. This will not be our first appointment with them. Previous appointments with dealer related to difficulty starting car were on 6/9/20 (when battery was replaced), 12/22/20, and 1/15/21. We have also had replacement of a fuel pump that was the subject of a recall, replacement of power steering gear box, and a brake issue. All of the above were when car was on warranty, as it is still is as of this writing. The car currently has about 15,500 miles on it.

- Swampscott, MA, USA

The car frequently does not start when following conditions occur: 1) few days of non-use, 2) after several short drives, and, 3) hatch is kept open for 2-3 hours. The issue was first noticed 8 months after the start of the lease. Since then, it has occurred more frequently. The car needs to be jump started suggesting the battery is drained. I have mentioned this issue to the dealer numerous times and few months back the dealer replaced the battery under warranty. The issue has started again.

- Wilton, CT, USA

I requested many times to have our car checked for nhsta campaign : 19V493000. The dealership said our car was not included in that case. Our lane assist was too aggressive from the first day we drove the car. The dealership said the steering was speed sensitive and we were driving too fast. We explained that we could not keep the car in the lane when driving over 40 mph. In the first 24 months we carried the car to the dealership 20 to 30 times for the unsafe steering issue. Twenty four months later we had a rock chip the windshield and the chip ran into 3 cracks each over 8 inches long that afternoon while the car was in our home garage. After we paid a $500 deductible and the dealership replaced the windshield, the car drove better. The battery has been replaced three times, the fuel pump replaced, all the sensors on the tail gate have been, the passenger side window would stick 1/2 up, and many other problems. A scan of the car shows 10 modules failed with many active codes. The codes are the same as before the third battery was installed. Many of the codes are safety issues.

- Mckinney, TX, USA

Battery totally dead upon entering and attempting to start. Windscreen commenced to crack while traveling.

- Sturgeon Lake, MN, USA

We purchased our 2019 Subaru Outback brand new. We didn't have any problems until 1.5 years into the purchase. We have approx 8,800 miles on it and now every time we go to drive it, the battery is dead. Dealer has tested the battery twice and says it is fine and that we need to keep the car plugged in to a battery tender. Even though we drive it a few times a week, including on the highway.

- Golden Valley, MN, USA

Battery's keep discharging. In dealership for the second time with dead battery. Last battery is only 1.3 mets old. Dealership says to have car towed and not charge battery so they can troubleshoot problem. Read about the class action lawsuit and to contact nthsa.

- Forest, VA, USA

Battery on vehicle is constantly and consistently losing charge. Just replaced 2nd replacement battery. Vehicle has less the 5000 miles. Dealership installed remote starter that they stated was causing excess draw on battery so in November they disconnected it. Three months later, they just replaced 2nd battery.

- Warwick, RI, USA

Battery drained while parked and had to be jumped less than two years after purchasing the vehicle. Also, rear tailgate is not opening properly.

- Birmingham, AL, USA

Woke up this morning and the rear door was open and the car wouldn't start. This is the second time the battery failed for seemingly no reason and the 1st time the rear door was open. Car was parked and hadn't been started for a couple of days.

- Brentwood, CA, USA

Purchased car in Dec 2020 and battery has drained twice and needed to be jumped just from having doors open to pack and clean the vehicle.

- Amelia, VA, USA

Vehicle has been dead on 4+ occasions. Stationary, in garage. Vehicle is driven as little as once per week at times but the battery or electric draw has caused the car to fail in as little as a couple days or even trunk being open for 15-20min. I've had to tow this vehicle 3times for service. Dealer is brushing this off without responsibility. Saying the car has to be driven for more than 20minutes to receive full charge. Also, the vehicle has a number of electronics that require the vehicle to be driven more. They refuse to replace the battery unless it checks bad. The issue is an electrical draw. Most likely seems related to the rear hatch. Battery should be replaced with a larger capacity and these vehicles should be recalled and diagnosed for electrical draw failures.

- Sagamore Hills, OH, USA

Battery dead with no explanation. Cold outside (17 deg F), car not driven for 2 days before attempting to start. Car was driven for about 4 hours on Friday, would not start on Monday.

- Hampton, NH, USA

We had an oncology appointment, parked as normal. After the visit about 90 minutes later, we attempt to drive home and the car wouldn't start, horn won't blow and we're presently awaiting a jump from aaa. The car was undriveable as no systems worked without the battery.

- Norfolk, VA, USA

We have had several battery issues. Now something is causing the key fob to stop working, dome lights won't turn on and tire pressure sensors don't work. It's been fixed once by Subaru and broke again within a week. They said it had to do with a fuse in the computer biu or something but the car is unsafe and Subaru won't do anything about it. The has had problems since we bought it brand new. Currently has 29K but started having problems with the battery within weeks of purchase.

- Layton, UT, USA

2019 Outback - can't remove ignition key even though car is off and in park.

- Draper, UT, USA

Tailgate has opened, on its own, on 4 separate occasions. In 2 instances it had remained open and unnoticed long enough to kill the battery and required tow service to charge it. I first reported this to my Subaru dealer in spring 2020. In all 4 cases the car was parked in the garage when it happened, most recently on christmas eve to christmas morning, and again just 5 days later.

- Lake City, MN, USA