My 2019 Outback (bought in Sept 2019) has been experiencing dead battery issues. I have had to jump start it twice in the last few months. I am only driving primarily one time per week due to covid, but I don't feel that I should have these issues with a new car/batttery. Reading that others experience the same issues as I do. I just drove on Wednesday and purposefully drove an extra time (total drive time was probably 25 minutes, stopping once) and on Saturday the battery was dead again. I don't want to keep experiencing this. Was going to change my battery but I don't know that it will solve the problem from what I am reading. I want to report it so that it can be investigated and potentially fixed.

- San Jose, CA, USA

Since we purchased the car 6 months ago we would find the doors unlocked and occasionally the trunk gate ajar. The gate was found ajar this morning, and had apparently been so all night, and the battery is now dead. This seems like a serious malfunction of the electrical system in the car. The trunk opening at random has drained our battery and may lead to further issues in the future.

- Salem, OR, USA

The vehicle has less than 12000 miles on it. Battery keeps dying. We carry a jumper cable and a battery charger all the time. Dealer refused to change the battery in June 2020 (in fort collins, Colorado), dealer simply charged the battery. We don't know if it is an alternator problem, a battery problem, or other electrical systems components that keep draining battery when the vehicle is parked. This had made the car most unreliable. This is an ongoing problem, persisting for over the past 8 months.

- Troy, MI, USA

Vehicle will not start on numerous occasions. We replaced the battery, but problem continues. Several attempts to get problem corrected by dealership service department have failed. Problem has occurred for more that 5 months now.

- Venice, FL, USA

Since purchasing used, June 2020, the electrical system drained the battery dead. Battery was replaced the first time but it has occurred a second time since.

- Flower Mound, TX, USA

My 2019 Subaru Outback battery has died multiple times on me. I previously had a 2017 Subaru Outback and had no issues at all with the battery. The first time the battery died, my neighbor was able to jump start the battery. It has happened 4 more times and had to contact Subaru roadside assistance to get my battery jumpstarted. It seems that the electrical problem is with the liftgate. A couple of times I've come out to start my car and the liftgate is up, battery is dead. The liftgate also mysteriously opened on me once during a roadtrip to gatlinburg with my vehicle locked. Other times when the liftgate is closed and battery is dead, after jumpstarting, I can hear the car try to pull the tailgate tight like it thought the tailgate was open. The last time that I had my battery jumped, I was outside the car. As soon as the charger was connected to the battery, all the interior lights and radio came on. (instrument panel, dome lights, etc.) all the doors were shut, and I had not pushed a button to get this to occur. That, to me, definitely points out an electrical issue. From what I've seen on the internet, it seems that Subaru has an issue where the computer continually sends a request to the tailgate to ensure that it is closed. This seems to be what is killing the battery. There have been campers stranded with a dead battery due to tailgate open and tent attached to the car. This seems to contradict Subaru Outback's build for outdoor adventure. I've contacted romain Subaru in evansville multiple times about this issue, and they can't even find my name in their records, claiming that my VIN belongs to someone else. It's really odd because I've purchased 3 vehicles from them. I've yet to get them to address the issue. I don't want them to replace the battery since this will not resolve the issue.

- Evansville, IN, USA

Subaru Outback 2019 is under warranty - purchased 4-6-2019 12/3/2020 car which is in the garage would not start. Battery was dead/drained, indicator light was on. Went back out and tried it again and just clicks would not start. 2. called service department and they recommended that I call roadside assistance to jump and start the battery got car started, let it run for 40 minutes. They did not check the alternator but we asked them to. Turned the car off after 40 minutes and put the car back in the garage.- 12/4/2020 - morning - car started, went to my destination. Returned home, turned off the car noticed clicking sounds for 5 min which I had never heard before. 12/4/2020. Called car service department: They recommended to bring the car to check the battery etc. Which I did.. note: Between Dec 4 and Dec 13 have been driving the car regularly. Dec. 13, 2020 - Sunday - 2nd time car would not start drove car to grocery store. Came out of store.. car would not start. Called roadside assist. Jump start my car. After jump start car, I drove car at least 1/2 hr to 45 min and came home, left the car running in the driveway for at least 45 mi. Came home and set up an appoint at service dealership for 11:30 on December 14. Dec. 14, 2020 - Monday -drove home from dealership, continued to drive car for a F about 25 miles. Arrived home - turned the car off for a period of time. When I tried to start car to park it in the garage, car started but the starter motor was very sluggish at the onset. Dec 16, 2020 - tried to start the car which is in the garage and it would not start, totally dead..no lights. Send attached letter to manager of service. No response yet.

- Arlington Heights, IL, USA

Since purchasing car new in 08/19, I have been stranded with a dead battery 10 times in 12,000 miles. This is due to 4 things: 1. a poorly designed key fob with a hypersensitive button that opens the hatch unintentionally which kills battery; 2. computer modules that remain fully 'on', drawing at least 3.6 amps (much more if interior lights are on) when hatch is open and/or door is open or ajar without mitigation from a timer as long as key fob is detected. So if I open hatch for day use activity, the the battery dies unless I find a way to deactivate the fob. If the unintentionally bump the hatch button while car is in secure garage, hatch is open and battery is dead next morning; 3. after an unintended hatch opening resulting in a dead battery, manually closing the hatch, jumping the battery, and driving results in a loud, continuous alarm with no dash light identification in the car for one minute or until car comes to a complete stop, then alarm resumes causing great anxiety and distraction! ; and 4. these problems and what you must do to combat them are not revealed in the owner's manual nor in the sales and purchase process which I find very deceptive! dealer service department is either not informed or not forthcoming until backed into a corner by specific questions. Subaru of America has been contacted but will not respond. They claim 'operator error'. I claim design defect. I have to carry my own jump start battery behind the driver's seat because cargo area is not accessible with a dead battery, and I must treat my key fob like a hand grenade in order to keep from being stranded. I cannot trust this car, nor do I have my wife drive it anymore.

- Marysville, WA, USA

I purchased this pre-owned (by the dealership) 2019 Outback bought from ramsey Subaru, NJ in May 2020 with 3366 total mileage. In the 6 months since we purchased the vehicle, it has failed to start twice, once requiring towing to the dealer service center and once requiring a jump start. I am now quite concerned about wife and kids being stranded.

- New York, NY, USA

Passenger side window stopped working and the windshield had cracked for no reason and I had to replace it.

- Redmond, OR, USA

After 1.5 year ownership of new 2019 Subaru Outback, now has 17,000 miles, battery died. Car started fine in the morning, drove to restaurant for breakfast, came out after eating, car didn't start. Called Subaru for jump start. The following day, took car to Subaru dealer; battery tested normal.

- Jacksonville, FL, USA

The contact owns a 2019 Subaru Outback. The contact stated that while driving 75 mph, the headlights failed to illuminate. The instrument panel also became inoperable. The contact pulled off the interstate and coasted to the side of the roadway to inspect the vehicle. The vehicle was restarted however, only running lights illuminated. The vehicle was turned off and restarted a second time. The contact stated that the high-beam and rear taillights illuminated however, the low-beams failed to operate as designed. The contact drove the vehicle to her residence with the high-beam headlight activated. The contact stated that after arriving to her residence, the vehicle was turned off and restarted and all the lights started working as designed. The vehicle was not taken to be diagnosed. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 27,275.

- Gonzales, LA, USA

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the driveway, the battery drained, causing the electrical system to become inoperable. The contact stated that the failure recurred eight times. Roadside assistance was called out to jump start the vehicle. The contact stated that it was impossible to enter the vehicle when the battery was drained. The manufacturer was notified of the failure each time. Grand junction Subaru (651 market St, grand junction, co 81505, 970-208-0110) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The battery was replaced several times. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage was approximately 2,013.

- Pagosa Springs, CO, USA

Dead battery problem. Having the battery go dead in a parking lot, had to have it jump started to get home.had the battery replaced after a few more cases of slow starting, battery was replace by dealer. Had to jump start the new battery in garage two more time in the part week. Had to buy a battery starter box to carry in the car to be sure I can get home if I drive this car.

- Normandy Park, WA, USA

The battery died without warning on September 17. The car was jumped and brought to dealer. Dealer said tested battery and found to be 477 cca. Did not replace battery. Then on October 16th the battery died again. This time corrosion and leak found on positive part of battery. Took to the same dealer, told battery was indeed bad and replaced battery. There is no warning of low voltage in battery.

- Washington, DC, USA

Battery drains and is dead after a couple of days if not started or driven

- Montoursville, PA, USA

Second time battery was drained. Alternator is ok. It is driven every week including highway miles. Dealership says there are no issues with the car. It had been parked in driveway 1 1/2 days. Previously had a problem with radio changing volume by it self and horn honking without touching the center of driving wheel.

- Dayton, OH, USA

The car had only 6817 miles on it when we bought it about three weeks ago. The car ran fine when it was delivered, but today, after finally registering and receiving the NY plates (delayed by covid-19), we tried to start it and nothing happened. Checking the battery with my voltmeter indicated only 4 volts remaining. This is after just sitting in our driveway for the past three weeks not using the car at all. Either the battery is faulty or something in the electrical system is slowly draining the battery.

- Clarence Center, NY, USA

The contact owns a 2019 Subaru Outback. The contact stated that the battery was replaced five times since the vehicle was purchased in November 2019. The vehicle failed to start when parked for an extended period. The contact was unable to unlock the vehicle or access the battery to recharge the battery. The vehicle was taken to austin Subaru (8100 burnet road, austin, tx 78757, (512) 220-0930) and the battery and body control module was replaced. The failure recurred after the vehicle was taken home and parked. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was provided a loaner. The failure mileage was 3,500.

- Elgin, TX, USA

I bought the car in July 2019 the touring model in may the car was dead a tow company came got it started. The next day dead again this time it was towed to the dealer. I'd heard from the tow guy a class action suit about the battery. Now September 25 all backed to go for a weekend event with dog, dead. We unpacked loaded a different car. Subaru is saying they no nothing about it and it's probably my driving habits. They assume I don't drive much it's now got 17K on it. I'm going to be traveling all over with my dog to some areas that are remote. Everyone is learning of the issue an now I can't sell it in good faith and it's worthless to trade. Each time it's died it's been in the garage.

- Winsted, CT, USA