10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,235 miles

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« Read the previous 20 complaints

problem #27

Jul 032020

Outback 4-cyl

  • 3,588 miles
The car battery drains and dies for an unknown reason while just parked in the driveway for a few days. When the battery dies the liftgate gets stuck and/or the radio/navigation screen freezes (at the starlink logo). I have been using the car for short trips but have been using it more than the other vehicles in our household but the battery of the Outback still dies. I have two other vehicles parked in the driveway and none have this problem. It has happened multiple times now and each time, I have to jump start the Outback. I was at the grocery store and when I was done shopping the car had a difficult time starting. The liftgate got stuck and I had to assist it to close. The vehicle would not start while the liftgate was open. When I tried to start the car, it had this slow cranking sound like it was having a hard time to start then after what seemed like a five to ten seconds the car eventually started. The dead battery issue happened multiple times now starting in April 2020 when I first reported it to the dealer. The most recent dead batter was today, 7/3/2020.

- Pasadena, CA, USA

problem #26

Sep 072019

Outback 4-cyl

  • 1,000 miles
Battery has died at least 6 times since April 2019. Took to dealer twice and they said "cargo light was left on and drained the battery", another time "rear cargo door probably was ajar", they also said "perhaps it is not being driven enough" and "when the car is turned off the system is always looking for wifi signal so that might drain the battery too". I stopped taking it to dealer and recharged it on my own. Dealer said they'd replace the battery but could only do it with the same size as the original.

- Birmingham, MI, USA

problem #25

Apr 252020

Outback 4-cyl

  • 3,291 miles
Within one year of owning my brand new 2019 Subaru Outback I have had to jumpstart it several times. After taking it to the dealer they are telling me there is problems with these batteries that they have a bad cell in them. So they said they will get me a newer and better battery, well almost one month later I noticed my car's battery started to act very very weak and I believe within a day or two I will need to have a jumped again to get it running within one year of owning my brand new 2019 Subaru Outback I have had to jumpstart it several times after taking it to the dealer they are telling me there is problems with these batteries that they have a bad selling them so they said they will get me a newer and better battery well almost one month later I noticed my car's battery started to act very very weak and I believe within a day or two I will need to have a jumped again to get it running. I bought my car brand new with 2 miles on it and I don't drive it a whole lot I am now at 3200 miles and I'm having battery issues. The car just turned one year old in may of 2020. This car spends most of the week in a garage and it is really only driven on the weekends but I should not have to have it jumped for only sitting a few days in the garage.

- Geneseo, NY, USA

problem #24

Jun 182020

Outback 4-cyl

  • 12,000 miles
Car will not restart after being turned off. Happens randomly. After the car sits for a while (hour or more) the car restarts normally. It acts like a dead battery, but only sometimes. The turn off period could be as brief as 2 minutes. I purchased the car as a certified pre-owned from a dealership in boise larry H miller Subaru and only had the car for 4 days before this happened. It's now at the dealer. Car has 12,000 miles on it when this happened.

- Eagle, ID, USA

problem #23

Feb 152019

Outback 4-cyl

  • 3,500 miles
Battery completely discharged after several days of not using vehicle, this happened on several occasions during first year of ownership. Initially we thought it was related to leaving the key in or near the vehicle, or the auto close back hatch not completely closing due to mat obstruction. After being stranded several times and almost missing a flight we purchased a battery starter. It was ironic and a little humbling to have to carry a battery starter around with you in a brand new car so you wouldn't get stranded somewhere - especially a vehicle marketed to adventurous folks who park at remote trailheads. I eventually purchased a new higher amp battery which has larger mitigated the issue, but I still periodically charge the new battery as additional insurance. I measured a parasitic discharge rate of ~114 MA which is above baseline of 50 MA cited by some, but below 150 MA threshold mentioned by others. Subaru (both dealership and customer service) were made aware of the issue but didn't offer to diagnose or remedy, attributing the issue to not driving the vehicle often enough in combination with suggestion we purchase a better battery given our driving habits. So we have a vehicle with a relatively high parasitic drain rate that comes with a under sized battery, leaving the customer to wonder what is going on and creating potential safety issues in terms of non-starting vehicle.

- Lansing, NC, USA

problem #22

Jun 182020

Outback 4-cyl

  • miles
The car battery keeps dying after being parked for only a few days. The 2019 Outback has only 10,000 miles on it. We've double and triple checked to make sure that no interior lights or other electrical equipment are left on when parked, and that no doors are left ajar. We've had to jump start it each time. This dead battery problem is apparently not uncommon for 2016-2020 Outbacks and the cause is unknown. Subaru has no solution for it other than to replace the battery as a temporary fix.

- Portland, OR, USA

problem #21

Jun 182020

Outback 4-cyl

  • 5,000 miles
Liftgate opened spontaneously overnight, causing rapid battery draining. Battery was dead the next morning. Car was inside locked garage.

- Gig Harbor, WA, USA

problem #20

Mar 262020

Outback

  • 22,000 miles
Battery failure X 4, on 3/26/20, 4/3/20, 5/7/20 and 6/7/20now on our third battery. Had to call roadside assistance to have car jump started on 2 occasions and then towed to the dealer third time. Something is draining the battery.

- Cooperstown, NY, USA

problem #19

Jul 152019

Outback

  • miles
The contact owns a 2019 Subaru Outback. The contact stated that on the multiple occasions the vehicle failed to start. The vehicle was jump started and operated as intended. The vehicle was taken to beardmore Subaru (410 fort crook rd N, bellevue, ne 68005) where the vehicle was diagnosed with a defective battery. The contact had the battery replaced; however, the failure persisted. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.

- Villisca, IA, USA

problem #18

May 162020

Outback 4-cyl

  • 17,567 miles
In January, 2020, my 2019 Subaru Outback failed to start because the battery was dead. It did start with a jump but had a dead battery the next time I wanted to use it. I had the Outback towed to the nearest dealer over 100 miles away. They offered no help, telling me the problem was battery drainage from the remote starter I had installed. So, I drove home and then another 100 miles in the opposite direction to have the starter checked. The technician told me the remote starter was within acceptable range.I managed to get through the winter with a battery maintainer. The Outback was fine once the weather warmed up this spring. Then in may, 2020, I again had problems. The hatch did not open, made clicking noises, and beeped when I would drive the Outback. This problem after having to jump start the Outback because the battery would again be dead. Not fun, when I would have to call for help to get home from grocery shopping. My friend suggested buying a new battery with more cranking power, which I did. Now, the Outback is working fine. Will it last"?" then when contacting Subaru of America to see if I could get some reimbursement for the battery, the representative told me there was a recall on my Outback due to fuel pump problems. I have not received a notification.

- Ironwood, Michigan 49938, MI, USA

problem #17

May 142020

Outback 4-cyl

  • 9,800 miles
My car would not start (today, O5/14/2020), I had to call road assist, and person who jump started my car told me that there is a problem with this particular model, Subaru Outback 2019, for example today he had to jump start 3 cars exactly like mine (Subaru Outback 2019). He told that battery should not go bad this fast, that something is draining it and I should schedule appointment with dealership asap to fix the ongoing problem to avoid future hardship. I have 9800 miles on my car.

- San Antonio, TX, USA

problem #16

Apr 162020

Outback

  • 32,000 miles
My car sat at home for 2 days. I then drove 5 miles and parked for 2 hours in a restaurant parking lot. After 2 hours of sitting in the parking lot, the car would not start. The battery had drained and I had to call a family member to jumper cable the car to get it started. I was so distressed that I was going to have a new battery installed at my expense. I then read about other people experiencing this same problem. I am really nervous about driving anywhere and having this happen again. The car has 32,000 miles on it.

- Kelso, WA, USA

problem #15

Apr 272020

Outback

  • 2,000 miles
My vehicle has under 3000 miles and has had a frequent problem with the battery dying. The battery has already been replaced twice; once with an interstate battery from costco and once with an Odyssey battery from batterymart.com. I continue to have problems witht he battery dying. The vehicle has been brought into the dealership for inspection and nothing could be found wrong.

- Coeur D'alene, ID, USA

problem #14

Feb 172020

Outback

  • 17,600 miles
Battery needed to be replaced at 17,600 miles. Would not hold charge after multiple attempts to jump start. Towed to dealer and was told 'they see this sometimes.. must be due to vehicles sitting around prior to being sold'.

- Jacksonville, FL, USA

problem #13

Sep 202019

Outback

  • 6,987 miles
A vehicle slow starting. Wound not start at times. Battery failed testing. Replaced at dealer.

- Renfrew, PA, USA

problem #12

Apr 022020

Outback

  • miles
Brand new 2019 Subaru Outback experiences repeated parasitic battery drain leaving my stranded while traveling. Subaru roadside assistance states that there is most likely an electrical issue with the rear hatch but Subaru refuses to acknowledge the issue. I have been stranded 5 times including once in a remote part of Canada.

- Sammamish, WA, USA

problem #11

Feb 282020

Outback

  • 8,000 miles
Problem: Keyless pushbutton start. Would not start car on vacation. Vehicle manual very confusing. After several nerve racking minutes (1/2 to 45 minutes of trying). No other way known to start car. This was not a battery issue! vehicle was stationary after fueling up at gas station.

- Bel Air, MD, USA

problem #10

Apr 102019

Outback

  • 8,000 miles
Bought new 11/2019.battery will not stay charged...now on 3rd battery installed by dealer.today, (02/27/2020) this battery is now dead.my wife is disabled and has a 95 year old mother living 300 miles from my home that she visits on a regular basis...I do not trust this vehicle not to leave her stranded! Subaru has a problem according to my research and this could be a safety issue if it leaves you stranded.

- Elgin, TX, USA

problem #9

Feb 112020

Outback

  • 3,000 miles
Steering system/car feels unstable at highway speeds especially when windy. Center display control buttons don't always function. Windshield has cracked without road hazard incidents

- La Porte, TX, USA

problem #8

Feb 192020

Outback

  • 11,300 miles
Apple carplay and starlink will freeze and make a loud "ringing sound" until vehicle is turned off and turn backed on.

- Susanville, CA, USA

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