Thermocontrol valve

- Collinsville, OK, USA

Windshield developed a crack for no apparent reason on the lower passenger side. Car was parked. Only unusual circumstance is that was a hot day.

- Claremont, CA, USA

The windshield in my 2020 Subaru Outback has cracked spontaneously twice. I had 75K Bumper to Bumper Warranty, which the dealer would not honor the first time the window broke. He said that it was warranted for repair, not replacement. I argued until he gave me a 50% discount. My windshield broke again today. I had just pulled out onto the street and was traveling about 10MPH. No rocks or stone touched the windshield. The sound of the crack startled me. I thought that there had to be an issue. Consequently as I looked online, I have discovered this is a design flaw or something as the problem is widespread. Two cracks in year is not right and it is expensive.

- Austin, TX, USA

Over the course of the nearly three years I have owned my vehicle, the windshield has either spontaneously cracked or cracked from a very very small chip three times. Two of these occurred while I was driving, with no debris impact with the vehicle windshield. There have been several suits filed against Subaru for similar cases, including for the 2020 Outback model. This has been three times in about two and a half years, quadruple the amount for my previous vehicle. Not only is this a vision impairment while driving and a financial burden to fix, I also worry about more catastrophic failure should anything significant impact the windshield while driving. I have had the glass repaired twice, and both times the repair technicians could not understand how such a significant crack had occurred.

- Bozeman, MT, USA

While driving on I-26, a small rock made an initially small crack in the windshield. Over time, while still driving, we watched the crack expand larger and larger, spreading with multiple new arms across the entire passenger side of the windshield. After parking at home in the garage and scheduling windshield replacement for the next day, we continued to notice the crack continuing to propagate further into the driver side. The incident happened on 5/21/23 and the windshield was replaced on 5/23/23.

- Simpsonville, SC, USA

Cracked windshield, very very small pebble hit the driver corner near the pillar, I heard a little -??tick-?? followed by seeing a massive crack form. The crack has now gone straight across to the middle and is making its way up to obstruct the -??eyesight-?? camera

- Fontana, CA, USA

I bought the Subaru Outback new Jan. 31, 2020. In those 3 years, I have had 3 windshield cracks from flying rocks resulting in 2-3 ft. long cracks extending across the windshield. The latest one happened Jan. 31, 2023, and the previous cracked windshield was replaced less than six weeks earlier on Dec. 22, 2022. While the first two incidents occurred on an interstate at high speed, the most recent incident occurred while sitting in stop-and-go, in-town driving at less than 15 MPH. Auto insurance will only cover one windshield claim per year. Subaru of Jacksonville (FL) and Subaru of America deny any known defects. The only other person I know who owns a newer Outback has experienced one windshield crack, and has owned the vehicle for less than 2 years. The auto glass company which performed the latest replacement told me last week that they get the most windshield damage claims from Outbacks, Mercedes and Range Rover. The most recent installer also said this is a problem with Outbacks and further said that the windshield containing the safety features are made of thinner glass than conventional windshields, and if I didn't want it to happen again, I would have to choose a thicker conventional windshield and lose the built-in safety features.

- St Augustine, FL, USA

Moonroof without any warning broke out while driving on the freeway. This has happened two times within 6 months. When it breaks there is a very loud bang and glass fly's from the car, possibly hitting following vehicles. Both times we had the inside sun shade closed so the occupants of the car were not showered with glass. Happened on 7/11/22 & 1/28/23. We no longer trust driving the car and will trade it in.

- Mariposa, CA, USA

I have had to replace my battery three times. Car drains battery without being used and I have had to be jumped on multiple occasions. The car is a 2020 and this seems unusual.

- Wilmington, CA, USA

For one, my windshield cracked out of nowhere, I didn-??t know that windshields were having issues at the time, so I had to replace it on my own without contacting the dealership. Other issues include the front windows not going up all the way from time to time. The info system crashes and shuts down from time to time too, which leads to the Eyesight to shutdown temporarily too. And from time to time, the hatch buttons lag where I have to push on the buttons multiple times to get it to close

- Monterey, CA, USA

Windhsield cracked for the 2nd time. First, original windshield cracked in 2022 and replaced with OEM part. Now, 1/12/23, windshield again cracked w/o any reason.

- Ca, CA, USA

Windshield defective issues. The windshield in my subaru outback cracked twice in a 6-month period. Both incidents occurred while driving between 40-55 mph in San Diego. The first time (July 2022) the windshield cracked for no apparent reason. I took the car to the Subaru dealership for a windshield replacement. The second time (12/25/22) it appears that a small pebble hit the windshield on the bottom side of the windshield. I am really not even sure a pebble hit the windshield, I just heard the windshield crack. Subaru has been notified of this second incident and I am waiting for an appointment to replace the cracked windshield. This is appears to be a defect on the windshield. I've never had this issue with any other car. Its troubling to know that the windshield on my car can cracked so easily and it worries me for the safety of my family. Please investigate all the other complains that have been submitted related to subaru's windshield cracking.

- Encinitas, CA, USA

Windshied cracks from small rock chip am having to replace my secound windshield in less than 7 mounths time because it cracks with in a few minutes after inpact from small rock chip the safety issue would be the glass from the crack could inpair vision. I had the first one replaced by the dealerwith dealer supplied glass.

- Manteca, CA, USA

This vehicle is equipped with an auto start/stop system. It is automatically enabled every time the car is turned on. While it can be turned off, it must be turned off manually every time the automobile is started. It is (candidly) both easy to forget to disable and also a nuisance to disable with every start. The incident occurred during fresh snow fall with ice coat, temperature around 24F. I was stopped at a traffic light and the auto stop turned the engine off. As I slowly started to accelerate with a green light, the auto on "kicked on" resulting in loss of control and the car fish tailing.

- Rochester, MN, USA

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

- Asheville , NC, USA

The front windshield has cracked twice now with no point of impact. This week marks the second of these spontaneous cracks in 6 weeks. Both times, the crack appeared first thing in the morning after not being driven all night.

- San Marcos, CA, USA

My windshield has developed a crack for no apparent reason. The crack starts at the top of the windshield near the rear view mirror, goes straight down for about 6", then travels horizontally, creating an 'L' shape. Total length is approximately 12". The vehicle has not been involved in an accident, nor was it struck by a stone or other road debris. The crack just showed up.

- Plymouth, WI, USA

I have had the battery be completely drained overnight for no apparent reason. Last year I took the car in 3 or more times for the dealer to diagnose. They gave me a new batter and said it was the parking break draining the battery. This year (almost a year later) the battery is again being drained. When the roadside assistance came to jump it he said the battery (after the jump) was only 3.9 volts which is much lower than anything like interior lights being left on would do. i'm worried that they haven't fixed this mysterious drain on the battery. And I see that there has already been a class action suit against Subaru of America (SOA) has been battling an issue with drained batteries on the Outback and Ascent SUVs. The original lawsuit from 2020 against SOA alleged the SUVs had defective electrical systems causing premature battery failure. A second lawsuit in 2021 against Subaru claimed defective electrical components in the Subaru Forester, Outback, Ascent, Legacy, and WRX vehicles.

- Oakland, CA, USA

Winshield cracked spontaneously & readily spread out as I was driving.

- Mckinney, TX, USA

Windshield has a known cracking issue

- Cerritos, CA, USA