10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
3,462 miles

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« Read the previous 20 complaints

problem #109

Feb 042020

Outback

  • miles
The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

- Asheville , NC, USA

problem #108

Nov 092022

Outback

  • miles
The front windshield has cracked twice now with no point of impact. This week marks the second of these spontaneous cracks in 6 weeks. Both times, the crack appeared first thing in the morning after not being driven all night.

- San Marcos, CA, USA

problem #107

Oct 232022

Outback

  • miles
My windshield has developed a crack for no apparent reason. The crack starts at the top of the windshield near the rear view mirror, goes straight down for about 6", then travels horizontally, creating an 'L' shape. Total length is approximately 12". The vehicle has not been involved in an accident, nor was it struck by a stone or other road debris. The crack just showed up.

- Plymouth, WI, USA

problem #106

Sep 062022

Outback

  • miles
I have had the battery be completely drained overnight for no apparent reason. Last year I took the car in 3 or more times for the dealer to diagnose. They gave me a new batter and said it was the parking break draining the battery. This year (almost a year later) the battery is again being drained. When the roadside assistance came to jump it he said the battery (after the jump) was only 3.9 volts which is much lower than anything like interior lights being left on would do. i'm worried that they haven't fixed this mysterious drain on the battery. And I see that there has already been a class action suit against Subaru of America (SOA) has been battling an issue with drained batteries on the Outback and Ascent SUVs. The original lawsuit from 2020 against SOA alleged the SUVs had defective electrical systems causing premature battery failure. A second lawsuit in 2021 against Subaru claimed defective electrical components in the Subaru Forester, Outback, Ascent, Legacy, and WRX vehicles.

- Oakland, CA, USA

problem #105

Aug 132022

Outback

  • miles
Winshield cracked spontaneously & readily spread out as I was driving.

- Mckinney, TX, USA

problem #104

Aug 162022

Outback

  • miles
Windshield has a known cracking issue

- Cerritos, CA, USA

problem #103

Jun 132022

Outback

  • miles
Windshied spontaneously cracked

- Mt. Morris , MI, USA

problem #102

Jul 212022

Outback

  • miles
This is my fourth cracked windshield in less than 2 years! I-??ve never cracked a windshield in ANY other car I-??ve owned in the last 20 years! The windshields do not seem to be strong enough to accommodate the flex of the frame of the vehicle. I hear the car flex over rough roads or speed bumps. I-??m assuming the torsion of the vehicle is weakening the glass, and any minor impact will cause the windshield to crack. I haven-??t been abusing the car at all, this time around I parked the car, came back 3 hours later and the windshield was cracked, I assume from the speed bumps on the way into the park. I was calm at first, but now am outraged! I cannot afford a new windshield every six months, especially at $1,000 a piece! Please help!

- Oceano, CA, USA

problem #101

Mar 212022

Outback

  • miles
I was driving in a residential neighborhood at low speed, about 20 mph. I slowed down because I needed to park at the curb, and also I was approaching a large speed bump. This was one of the wide, flat ones. I pulled over to the right curb a couple of car lengths before the speed bump, preparing to park. I went over the bump, accelerating a tiny bit to get over the bump. I was going maybe 10 miles an hour. As I came down off the bump, or shortly after that, the accelerator pedal moved down away from my foot. I felt the pedal move down and away so that my foot was no longer touching it. At the same time, the engine speed surged (I heard it rev), and the car lurched forward for a second or two. I put my foot on the brake and also saw the obstacle detection on the instrument panel and saw the red lights and heard the beeping, and the car stopped moving. I don-??t know whether I braked first or the car did. I was still about 2 car lengths away from a parked car in front of me when my vehicle stopped. I took my vehicle to a dealership the next day. They performed diagnostics but were unable to find anything wrong with it.

- Ann Arbor , MI, USA

problem #100

Jun 052022

Outback

  • miles
1.car accelerated on its own-?"very scary. (Took the car to Cochran Subaru of Monroeville, but they said nothing was found wrong.) 2. The very next day, the real door would not latch and car would not lock. I reported these two issues to 1-800-SUBARU3. My case # is: 220610-163479 3. we did a -??software-?? update bc we received a recall notice-?"it was completed at Cochran Subaru of Monroeville sometime in the fall of 2021, in March of 2022 while on vacation in Fla, the radio BLARED on its own, then stopped working altogether for a week or so-?"then just started working again.

- Pittsburgh , PA, USA

problem #99

May 182022

Outback

  • miles
I am on second battery for my 2020 Outback and it now won't hold a charge. It drains overnight / without use. I can assure you that I am not leaving any lights on.

- Royal Oak, MI, USA

problem #98

May 052022

Outback

  • miles
The moon roof glass exploded and shattered while driving the car on a highway under the speed limit. The car is available for inspection though a repair has been initiated. Multiple pictures and a video were taken. If the inside shade cover had not been closed, shattered glass fragments would have cut the driver and passengers possibly impeding the driver-??s vision and causing a crash. The problem shattered moon roof was confirmed by the dealer and a repair shop. No one would confirm what caused the moon roof glass to explode.The dealer-??s service department and the repair shop inspected the problem. There was no warning. The glass just exploded with a very loud bang like a gun went off inside or near the care.

- Wilson, WY, USA

problem #97

Apr 302022

Outback

  • miles
That main concern I have is the windshield. My windshield has been replaced once already and it seems no matter what speed or road we are traveling if anything hits the windshield it cracks. I am not talking a chip or little crack either I am talking tiny rock 45 mph crack halfway through the entire windshield. It can-??t be that safe of safety glass if a pea gravel smashes it at 45mph. First time it happened we were traveling through a blizzard at 30 mph rock crack the entire windshield-??.. the Subaru windshield is super expensive and can only be put in at specific places.

- Shoreline, WA, USA

problem #96

Apr 072022

Outback

  • miles
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn-??t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn-??t going to. They stated that the insurance and automaker will just compare notes.

- Lakeside , CA, USA

problem #95

Oct 232021

Outback

  • miles
Windshield crack from a rock chip expanded across entire windshield. Another rock chip 5 months later caused another 8-?? crack.

- Tomball, TX, USA

problem #94

Feb 242022

Outback

  • miles
Our windshield has easily chipped and cracked repeatedly. We are having our windshield replaced for the 3rd time since November 2021, and it is March 1, 2023, this does not include the two times we have had chips repaired. Each time was due to a small piece of gravel or rock hitting our windshield while driving. Twice was at 20 MPH passing someone at the same speed. Anything that hits our windshield causes a crack or fracture. It is more expensive because we have the eye assist package. We are terrified of something larger hitting our windshield and potentially going directly through it injuring someone in the car.

- Missoula, MT, USA

problem #93

Feb 272022

Outback

  • miles
Windshield cracked while parked in a line waiting to go through a carwash. Nothing was above the car that could have dropped on the windshield to cause it to crack. I heard a "crack" looked up and could see the crack starting from the edge of the driver's side window - within minutes it was approx 8 - 10 long. Thankfully no safety for me or others but depending upon where the crack was it could (and if it keeps growing will) impair visibility for driving. Not inspected - this occured less than 1 hour ago. No warning sign that it was going to happen. This is my 2nd windshield on this car that just randomly cracked. Last time it started middle of the window, bottom under the hood of the car and went straight up.

- Milwaukee, WI, USA

problem #92

Feb 152022

Outback

  • miles
In the last 11 months, we have had to replace the front windshield four times due to significant cracks that occurred after a rock hit the windshield (3 times) and one time following a hailstone hit. The cracks do not show up immediately, but about two hours after the incident. The "Eyesight" safety features don't work when this happens. Our driving is in town or on a freeway. We DO NOT do off-road driving or driving on gravel/dirt roads. The windshields have been replaced with Subaru factory windshields and re-calibrated each time. The auto glass repair shop we use believes this cracking problem is a design issue as the glass is steeply angled and the thickness of the glass is thinner. This is our fourth Subaru and we have never had this issue. In the past, a rock hit would just bounce off the windshield or leave a small "star burst" nick that could be filled. I emailed Subaru of America and asked them what, if anything, they were doing to address this issue. I have not received a response to my email, sent over a week ago.

- Grass Valley, CA, USA

problem #91

Feb 232022

Outback

  • miles
Windshield was hit by two rocks leaving dime sized stars at the base of the windshield. They were low and not in sightline. Have had many cars with same damage on windshield with no issues and driven for years without any change in the glass. When I got home I parked car in garage. The next afternoon when I looked at the windshield, the small stars had cracked in 4 different directions, to a size larger than a basketball. Now I'm forced to replace a windshield that on any other car would be fine.

- Springville, AL, USA

problem #90

Feb 202022

Outback

  • miles
Windshield has cracked on 3 separate occasions while parked. Happened in 2 parking lots and my driveway.

- Knoxville , TN, USA

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