10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
3,462 miles

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« Read the previous 20 complaints

problem #89

Feb 012022

Outback

  • miles
Front windshield crackle sound (like breaking glass) when temperature drops below 20 degrees. Constant sound.

- Wauwatosa, WI, USA

problem #88

Jan 242022

Outback

  • miles
Windshield has cracked 4 times in 21 months, at least 3 times this did not appear to impact related. The crack quickly spreads along the entire width of windshield over a 2-3 day period. We have replaced 3 times, each time through Subaru Clearlake dealership.

- Hitchcock, TX, USA

problem #87

Feb 112022

Outback

  • miles
Windshield cracked while using the defroster. This is a 2020 Outback. I had the same problem on a 2019 Outback that went through 3 windshields in less than a year. These windshields are defective.

- Red Oak, TX, USA

problem #86

Dec 012020

Outback

  • miles
Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

- Kensington, MD, USA

problem #85

Jan 282022

Outback

  • miles
my subaru has 12, ooo miles on it and in the past week has died on me. When you try to start the car and depress the brake, the brake locks and you cannot push it anymore, in addition, the battery does not turn over. On the first occasion, we tried to jump start the car but the battery read as normal activity and the car would not start after that. The car just started up for no apparent reason the following day. thankfully we were at home when this happened and we have a 2nd car. The second time, same thing with the brake when we tried to start car and no turnover with the battery but and the car still will not start on the following day but this time it looks like the battery has died. Taking it in to Subaru dealership where supposedly the have never heard of these problems before!

- Belmont, MA, USA

problem #84

Jan 202022

Outback

  • miles
Windshield: Mid December noticed crack along right lateral side of windshield when car parked in garage. No preceding incident noted. Garage temp 40 degrees. Had windshield replaced with original Subaru replacement windshield at Safelite on 12/31/21. On 1/20/22, while driving 60 mph on highway, 33 degrees, snowing, wipers and defroster on, heard noise like a rock hitting windshield, and noticed a crack from the bottom/ middle of the windshield. There were no cars within 300 feet of my car so I doubt a rock was kicked up to hit my windshield. I believe windshield is defective. Will have it replaced again. Although this repair is covered by my insurance, repeat claims like this will cause insurance rates to go up for all consumers.

- Meridian, ID, USA

problem #83

Jun 252020

Outback 4-cyl

  • miles
Battery issue: 2020 Subaru Outback When I purchased the vehicle in April 2020 I drove it for 3 Months then the battery died. The Dealer told me it was a faulty battery and then replaced it. (Battery #2) For the last year and a half I've been experiencing Problems starting/Navigation & Display Screen not working correctly. Three days ago guess what happened? My Battery died again....Called the Dealer and they told me to bring it right down and they'll look at it. They charged the battery and said you're good to go! I told them that is not the answer because as soon as I leave the battery is going to die again! They looked at me and said OK we'll put it on the big diagnostic machine and sure enough it came back with a need a new battery report! So they replaced it! (Battery #3). On the way home from the dealership I turned to my wife and said this car is not safe. It's like driving a moving time bomb. You'll never know when it's going to die again. That's when I decided to look it up and there it was "Subaru Battery law suit". Could you please help me? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Ellijay, GA, USA

problem #82

Dec 122021

Outback

  • miles
Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week. Subaru dealership attempted to tell me the battery was fine but the service advisor noted it was starting up sluggishly. Service did a full charge. Subaru's own website recommends driving the car at least a couple times a month, which is what I've done, but the battery still drains within two weeks. The Subaru dealership further told me that the battery has a memory and "learned" my driving habits (I purchased the car prior to the pandemic) and that is why the battery is not keeping a charge since I'm not driving it as often as they think I should. They also told me that I should disconnect the battery if I have to leave the car at an airport, for example if I go on vacation. That is absurd. The service advisor further told me that the warranty would likely not cover the battery replacement because they believe I'm not driving the car enough. I am concerned that the battery not holding a strong and sufficient charge will cause the car to not be able to restart at a traffic stop if I have not remembered to disengage the fuel-saving feature. While I carry a jump starting kit, I would need to get out in the road and try to hurriedly jump the car. There are several reports online with a parasitic drain where the computer does not go into a sleep mode when the car is off.

- Gum Spring, VA, USA

problem #81

Dec 052021

Outback

  • miles
Windshield cracked. No reason for the issue

- Normal, IL, USA

problem #80

Dec 032021

Outback

  • miles
windshield cracks for no reason

- Silver Spring , MD, USA

problem #79

Oct 032021

Outback

  • miles
Windshield has cracked in same area as those Subaru windscreens in the class action suit just settled.

- Park Rapids, MN, USA

problem #78

Nov 302021

Outback

  • miles
Returned to vehicle and battery was dead. While at work, received notification through Subaru app that alarm was triggered. Same thing happened last week. Tailgate was making clicking sound like it was trying to open. Once battery was jumped, the tailgate continued clicking. Researched online and found that this is a known issue for Subaru Outback and Ascent vehicles of certain years.

- Verona, WI, USA

problem #77

Mar 172021

Outback

  • miles
Noted to have large vertical crack in front passenger window while driving. Appears area of impact approximately size of #2 mechanical pencil lead point. No sound from impact noticeable. Resulting damage: large vertical crack extending the entire span of passenger window. Vehicle less than 1 year old at time. This vehicle has had 2 other grossly exaggerated glass incidents of this type (to the windshield). In all 3 incidents, damage far exceeds what would be expected given size of initial impact area.

- Denham Springs, LA, USA

problem #76

Oct 062021

Outback

  • miles
While driving down interstate, windshield must have made contact with rock or other foreign object at mid/low left side of glass. I say must have because object too small to create any noticeable sound at impact. Within minutes, large linear crack appeared extending slightly farther than midline. This is the 2nd incident of this type creating damage to the windshield of this vehicle. Another previous incident occurred with front passenger window. In all 3 incidents, damage far exceeds what would be expected given size of initial impact area.

- Denham Springs, LA, USA

problem #75

Sep 232021

Outback

  • miles
The Front windshield cracked for no reason, no visible dmg from small object but a large crack originating from the side of the front wind shield appeared.

- Frisco, TX, USA

problem #74

Aug 012021

Outback

  • miles
Lane Departure feature malfunction at higher speeds: will reactivate a few seconds after physically deactivating the control; spontaneously activates and inactivates or activates on one side only - pulls aggressively to one side or the other, even though vehicle is centered in highway. Will not stay inactivated but fluctuates on/off. It is dangerous and causes fatigue in wrestling with the steering.

- Frankston, TX, USA

problem #73

Sep 102021

Outback

  • miles
Crack windshield The windshield just crack during driving on the freeway.

- Corona, CA, USA

problem #72

Aug 272021

Outback

  • miles
Windshield cracked causing a problem with "Front Eyesight Collision" Right side does not see Large Vehicles in Right Lane. Left side works fine.

- Big Bend, WI, USA

problem #71

Sep 042021

Outback

  • miles
On Saturday 09/04/2021, when I got into my car to drive I noticed that my windshield had a huge crack in it. I could not see any visible rock cracks and my car was parked overnight. This windshield needs to be replaced soon because the crack is getting bigger every day even though I-??m not even driving. I looked up what the problem could be and noticed there was a lawsuit against Subaru for their windshields that just cracks with no reason. I was then referred to report my car as well.

- Phoenix, AZ, USA

problem #70

Aug 252021

Outback

  • miles
Windshield has a Crack line from the center bottom edge of the Windshield going up towards the center to the right then left as it expands. It was parked and appeared the next morning with no sign of impact.

- Quakertown, PA, USA

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