10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,528 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2020 Subaru Outback. The contact stated while driving at an unknown speed, the front windshield cracked without impact. The contact called glassman automotive group (28000 telegraph rd, southfield, mi 48034, (888) 451-0949) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 12,133. The consumer stated there was a chip in the windshield and then it cracked.
- Plymouth, MI, USA
The contact's son owns a 2020 Subaru Outback. The contact stated that upon entering his son's vehicle, he noticed that a large horizontal crack had formed from the top of the driver's side windshield and extended to the bottom passenger's side. The contact stated that the vehicle had been parked and the crack had formed without impact. Additionally, the crack obstructed his vision while driving. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000.
- San Bernadino, CA, USA
The contact owns a 2020 Subaru Outback. While driving 55 mph, a rock impacted the front driver's side windshield causing a large crack in the windshield. The vehicle was taken to local Subaru of georgetown (7501 N interstate 35 frontage rd, georgetown, tx 78626) however, the vehicle was not under warranty and not repaired. The manufacturer was not notified of failure. The failure mileage was 6,800.
- Georgetown, TX, USA
The contact owns a 2020 Subaru Outback. The contact stated that while driving home from troncalli Subaru (820 atlanta rd, cumming, ga 30040) there was an abnormal cracking sound coming from the windshield. Upon discovery, the contact noticed that a crack had formed on the edge of the middle passenger's side windshield. Overnight, the crack spread halfway across the windshield. The contact stated that the crack obstructed his vision while driving. The contact had the vehicle repaired at the same dealer by his insurance provider. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was unknown.
- Blue Ridge, GA, USA
The contact owns a 2020 Subaru Outback. The contact stated that a crack had formed on the right, lower passenger's side of the windshield on three separate occasions without impact. The contact had the windshield replaced twice and that the same crack had formed after each replacement. The contact stated that the crack spread onto the driver's side of the windshield and obstructed her vision while driving. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70.
- Hudson, OH, USA
The contact owns a 2020 Subaru Outback. The contact noticed that the windshield started to develop a crack on the driver's side base seven inches long, without an impact. The vehicle was taken to williams Subaru of sayre (222 spring St, sayre, pa 18840) and the contact was informed to contact his insurance provider. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
- Sayre, PA, USA
The contact owns a 2020 Subaru Outback. The contact stated that while driving 55 mph, a stone hit the front windshield and cracked the glass without warning. The vehicle was taken twice to an independent mechanic where the glass was replaced however, the failure recurred. The local dealer and manufacturer were not contacted. The failure mileage 10,000.
- Buckeye, AZ, USA
The first issue I notice was back in may, my Subaru almost came to a full complete before it leap frogged into the car in front of me, causing me to reared end the car. Then today October 11. I got into my car, removed my windshield sunshade from my car at around noon. I heard a loud glass like crack. I then saw a huge crack from where the rear view mirror is and a line from to top of the windshield to the bottom. Just like that. Its 8 months old Subaru with 5000 miles on it.
- Ontario, CA, USA
The contact owns a 2020 Subaru Outback. The contact stated that upon returning to the vehicle, a crack had formed from the lower left driver's side windshield and spread across to the middle of the windshield. The contact stated that there was no evidence of an impact to the windshield to cause the crack. The contact believed that the windshield glass was poorly manufactured and that the crack could obstruct his vision while driving. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was 969.
- Lexington, KY, USA
The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield cracked without impact on the driver's side. Neither the local dealer nor the manufacturer were contacted. The vehicle was not diagnosed nor repaired. The failure mileage was 9,265. The VIN was not available.
- Phoneix, AZ, USA
The contact owns a 2020 Subaru Outback. The contact stated that while driving approximately 60 mph, the front windshield suddenly cracked. The contact indicated that during the incident no object had struck the windshield. The crack was located at on the lower corner of the windshield on the driver's side and had expanded to approximately 2 feet long. The local dealer dean team Subaru located at 15121 manchester rd, ballwin, mo 63011 and the manufacturer were notified of the failure. The failure mileage was 6,000. Invalid VIN.
- Roxana, IL, USA
The contact owns a 2020 Subaru Outback. The contact stated that while driving approximately 70 mph, a small pebble struck the front windshield and caused a one foot long crack. Additionally, within 24 hrs the crack had grown to approximately 2 feet in length. The local dealer brandon tomes Subaru located at 1100 S central expy, mckinney, tx 75072 was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 5,800. Invalid VIN.
- Las Cruses, NM, USA
The contact owns a 2020 Subaru Outback. The contact stated that there was a fracture on the driver's side of the windshield. The contact stated that within 24 hours the fracture spread to the middle of the windshield. The contact took the vehicle to ira Subaru (97 andover St, danvers, MA 01923, (978) 739-8850) who stated that the windshield needed to be replaced. The windshield was not replaced due to a stress point. The manufacturer was not made aware of the issue. The approximate failure mileage 4,100.
- Dracut, MA, USA
The contact owns a 2020 Subaru Outback. The contact that that the front windshield was cracked. The contact stated that the crack was from the top passenger side going down to the middle of the windshield. The contact contacted ganley westside Subaru 25730 lorain rd, North olmsted, oh 44070 at (440) 734-2000, to inform the dealer of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200.
- North Olmsted, OH, USA
The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked, the radio volume was turned up to high and the windshield cracked. The contact reached out to an unknown dealer and an estimate was provided for the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,800.
- Southeast Decatur, AL, USA
Parked the vehicle in the garage for the night and when I woke up the following day I saw a crack across the middle of windshield. Crack looked like it started on the driver's side and continued to the middle of the windshield.
- Smithfield, VA, USA
The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked, the radio volume was turned up to high and the windshield cracked. Evanston Subaru located at 3340 oakton St, skokie, il 60076, (847) 869-5700, and were made aware of the failure. The vehicle was not repaired. The manufacturer was informed of failure. The approximate failure mileage was 3,000.
- Chicago, IL, USA
The windshield on our 2020 Subaru Outback developed a crack with no signs of a child or any reason for the crack to have developed.
- Mount Hope, KS, USA
The contact owns a 2020 Subaru Outback. The contact stated that after turning on the vehicle inside the garage, the contact became aware of a fracture on the lower passenger's side of the windshield below the wiper blade. The vehicle was taken to castle Subaru (6100 us hwy 6, portage, in 46368, (219) 764-5020) who informed the contact that the windshield would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,000.
- Michigan City, IN, USA
- Winter Haven, FL, USA