10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
1,136 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2021 Subaru Outback:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #11

Mar 032024

Outback

  • miles
failure/malfunction of thermo coolant control valve some of the systems safety features have been disabled making it unsafe for me to drive vehicle The car gets hot and high beams don-??t work heater doesn-??t work. Diagnostic was performed by independent mechanic determining this issue Warning lights on dashboard to check engine and many other lights flashed Repairs cost over $1700 which is not affordable especially since this a manufacturer defective part.

- Alpharetta , GA, USA

problem #10

Feb 192024

Outback

  • miles
While doing a casual drive, engine made a noise after work at night. Woke up in the morning and check engine light as well as the EyeSight light was on. Checked everything and noticed the coolant was low; but upon filling it, did not resolve the issue. Took it to a Subaru service center and was told that it the Temp Valve had been stuck and that they had replace not only one for my year model the same day, but also a -??20 and -??19 in the past week. Have looked online and noticed others have been unfortunate around the same mile range 60k.

- Tahlequah, OK, USA

problem #9

Nov 222023

Outback

  • miles
Received error code P2682, a faulty Thermo Control Valve. This happened on 11/17/2023. Car potentially could have quit running in traffic. Subaru has identified the issue with TSB 09-80-21R. They have changed the design of the valve due to the many failures. My car has 74,000 miles. My brother in law has the same vehicle with 57,000, and his car is in the shop today for the same issue. The service tech working on his vehicle stated that he does a couple of these repairs a week, and that Subaru knows this part will fail and should issue a recall

- Spring Creek, NV, USA

problem #8

Aug 302023

Outback

  • miles
I was driving and suddenly 13 flashing lights and codes from check engine to loss of cruise control and RAB -dealer says it needs a new thermo control valve (thermostat). This failed part has been common on Subarus for 3 years-reported on internet and even to the point where a guy sitting next to me today with same car and year and same $1800 bill and diagnosis. Should be a recall. Part was redesigned in 2022 I read.

- New Snyrna Beach , FL, USA

problem #7

Feb 082023

Outback

  • miles
Traveling toll road /fwy at approx 70mph at rush hour and lost all power with Check engine light, emergency brake, lurching engine, all flashing at the same time!!! Coasted through 4 fwy lanes to offramp and service station- extreme danger!!! How was there no pile up with me going from 70-10 to coasting on a busy 15 Northbound fwy at 7:30 am"????? Was in toll lane and crossed toll 3 foot sticks to exit at first available exit. 2 cars followed me off as they were concerned for my safety Towed to shop where they put in new thermo valve, gasket intake manifold, Pipe ay- fuel and gasket egr pipe 56000miles, 2 year old car 3 replaced windshields in last 6 months They said they've done 10 cars with this problem in the last year???" Insurance covered windshields, service center at Subaru inspected car

- Temescal Valley, CA, USA

problem #6

Aug 172022

Outback

  • miles
My 2021 Subaru Outback vehicle is subject to a recall for engine harness and ECM replacement, according to Subaru. I took my car in twice to the dealership and it was unable to perform the recall repair. That dealership told me that the issue presents no safety problem - is that true? (The current recall of 2022s sound like there is a safety issue.) Your website says my repair was performed. That is false. Can you help me understand why you show the vehicle has been repaired" Can you help me find a dealership that knows how to safely repair the car"

- Newark , DE, USA

problem #5

Jul 032022

Outback 4-cyl

  • miles
The engine block of our car caught fire while it was parked and turned off. It melted the engine and hood of the car, totaling it. Thankfully, we were not in the vehicle when the incident occurred, so no one was injured. At the time of the incident, our car was parked outside our apartment building under a low-hanging tree, which was burned in the fire. Had a neighbor not noticed and called 911, the fire may have spread to the nearby apartment building and caused much more severe damage than what was already done to the car. We had no warning prior to the incident. To our knowledge, the car was in perfect condition. We had bought it brand new 16 months prior and had taken it in for its scheduled maintenance 3 times. We are unaware if the vehicle has been inspected yet or if they've discovered the origin of the problem. All we know is that the insurance company and firefighters confirmed it wasn't arson, as the fire was contained to the engine block and front end of the car, and they also confirmed we were not at fault. Vehicle caught fire while it was parked and turned off.

- Arvada, CO, USA

problem #4

May 312022

Outback

  • 12,500 miles
The contact owns a 2021 Subaru Outback. The contact stated while at a traffic light, the vehicle stalled. The instrument panel lights illuminated then went dark. The police came but there was no police report filed. The police had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,500.

- Port Hueneme, CA, USA

problem #3

Mar 202022

Outback

  • miles
I walked outside my house yesterday morning to find my 2021 Outback XT idling in the driveway. I may have failed to turn the engine off, or it may have started itself. Nonetheless, I calculate that it burned about five gallons of gasoline and probably ran all night. The car should not be able to run for hours on end! This is a clear problem--an overheated catalytic converter could start a fire, someone could have jumped in and driven away, or--much worse--it could have been running in an enclosed area and filled it with CO.. This car does have remote starting capability, so I wonder if that somehow played a role. It also has the start-stop function to save gas. I have noticed that if I stop the car and hit the start/stop button right away, it sometimes seems to stop but then runs on. I strongly believe that the car should not be able to run on like this. Couldn't Subaru build in a a timer to turn the engine off after, say, one hour? These are not police cars and do not need to be able to idle for hours on end. Thanks very much for your kind consideration!

- Ralaeigh, NC, USA

problem #2

Sep 162021

Outback

  • miles
Bought this new Subaru in December and the battery died twice after a week and a half of not driving. The first time I had to get the battery replaced. If I don't start the car every few days (and during COVID I don't) then the electricity completely drains the battery dead.

- San Francisco, CA, USA

problem #1

Sep 132021

Outback

  • miles
The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.

- Portland, OR, USA