10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
379 miles

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problem #43

Dec 062023

Outback

  • miles
While my husband was driving up a hill at low speed (25-30miles/hr) the car lost power, struggled and felt like it was going to stall. 5 days later, I was driving up a hill going 25miles/hr, the car lost acceleration the stalled, was unreponsive to gas pedal being depressed, the car then started again on its own. I brought the car to Subaru but they couldn't find anything wrong. Luckily nobody was behind me when the car stalled.

- Wayland, MA, USA

problem #42

Aug 152023

Outback

  • miles
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it -??senses-?? a collision. This has nearly caused 3 accidents so far.

- Lebanon, TN, USA

problem #41

Jun 282023

Outback

  • miles
I just had my second windshield failure in 2 years on this vehicle. The first time a rock hit me, but today a ~ 12" crack appeared out of nowhere while I was driving down the highway with no impact. The windshields on this vehicle seem overly prone to cracking, whether or not any impact is applied. I'm worried this will interfere with the eyesight functionality.

- Topeka, KS, USA

problem #40

Jun 032023

Outback

  • miles
My windshield has cracked 3 times since vehicle was purchased, the last time within 2 months of replacement. The first 2 times the windshield was replaced by the dealership with OEM glass. There was no visible crack from rocks, etc in the last two incidences...went out in the morning to find that the windshield was cracked across half the windshield after it had been parked and no visible damage had occured beforehand in both cases. ( I have taken pictures of this last incident... insurance notified, but no inspections took place. no warning lights, etc appeared pryor to cracks)

- Newark, CA, USA

problem #39

Apr 182023

Outback

  • miles
Both passenger and driver doors leak water onto floor while using the car wash. The dealership has replaced the door moldings but it still leaks.

- Grand Junction, CO, USA

problem #38

Apr 142023

Outback

  • miles
The moonroof glass exploded yesterday in my parking lot. I contacted local dealers and they refused to cover it under factory warranty.

- Nashville, TN, USA

problem #37

Dec 042022

Outback

  • miles
Defective windshield. I purchased my Subaru Outback XT from the Subaru dealership in Shoreline, Washington in October 2020. Since then, the windshield has cracked 4 times beyond repair. Each time, a small hairline fracture develops and quickly spreads across the windshield until the windshield has to be replaced. I have taken the car to the Subaru dealership each time to replace the windshield. The car remains under warranty. I reached out to Subaru of America after the windshield cracked for the 4th time, but I was told that the crack was a result of "outside influence". I have never had a car windshield crack until I purchased the Subaru, and 4 cracked windshields in about 2 years is beyond excessive. After doing additional research online, it appears that this is a frequent and ongoing issue with newer Subaru models possibly because the windshield used now is of a thinner material.

- Seattle, WA, USA

problem #36

Sep 132022

Outback

  • miles
The front windshield of my vehicle cracked excessively after being hit by a pea sized piece of gravel while traveling less than 50 MPH. I felt that the safety of my family was put at risk as the crack quickly spread to over 8 inches in length by the end of that same day.

- Zionville, NC, USA

problem #35

Feb 162023

Outback

  • miles
Subaru has a known issue with windshields being easily cracked. I purchased a new 2021 Subaru Outback Onyx XT and had to replace the windshield 2 times within the first year of owning due to cracked windshield, both happened after having a small chip from likely a small rock hitting windshield. I currently have another cracked windshield after hearing a slight hit on my windshield, after a semi truck passed me going in the opposite direction. I have had other vehicles that have had small chips after taking a slight hit from rocks and never developed cracked that required windshield replacement. Truly think that Subaru could do better and correct this issue as windshields are very expensive to replace and those who can-€™t afford replacement will continue to drive with potentially impaired visibility.

- Cherryvale , KS, USA

problem #34

Oct 172022

Outback

  • miles
My car battery dies prematurely. I am about to have my third battery since buying the car.

- King Of Prussia, PA, USA

problem #33

Sep 232022

Outback

  • miles
The driver's side window when I activate the automatic button to close the window it goes 3/4 way up then automatically comes down. Cannot close try several time. It will eventually close after several attempts.

- Severn, MD, USA

problem #32

Sep 132022

Outback

  • miles
Vehicle infotainment system refused to start up without long delay (20 seconds or so) preventing various safety systems from initializing. This has been a recurring problem with this vehicle for two years.

- Mcminnville, OR, USA

problem #31

Sep 062022

Outback

  • miles
Wind shield very very weak cracks very easy I have had for 1.5 years, I am on my 6th windshield, if any thing hits the edge of the windshield it totally cracks. Also having battery issues. on my third battery care has 47 k miles.

- Houston, TX, USA

problem #30

Feb 012021

Outback

  • miles
The infotainment system is so buggy and slow it's dangerously distracting. It crashes all the time and takes a few minutes to reboot which is not good when you're using navigation. The volume randomly will go to 100% and the only way to fix it is to restart the car. I've had it happen maybe 10 times. It's very startling and it's painful to the ears. The most dangerous problem with the infotainment system, however, is how inconsistently slow it is. When you tap to open the HVAC menu, for example, it can take 1-45 seconds to open. That means you have to keep your eyes off the road waiting for a response. If you don't, the menu disappears right away. Then when you're waiting for a response, the driver monitor starts beeping loudly and flashes "Stay Alert". Even Subaru's own safety systems think the response time is unacceptable. I called Subaru about the issue but their primary purpose just seems to be deflecting complaints and and gaslighting. We've been expecting fixes for years and it never comes. Either Subaru doesn't know how to fix it or they don't want to. The system falls under the 3/36 warranty which means that by the time the find a fix, most of the cars won't be covered.

- Weston, WI, USA

problem #29

Aug 172022

Outback

  • miles
My 2021 Subaru Outback vehicle is subject to a recall for engine harness and ECM replacement, according to Subaru. I took my car in twice to the dealership and it was unable to perform the recall repair. That dealership told me that the issue presents no safety problem - is that true? (The current recall of 2022s sound like there is a safety issue.) Your website says my repair was performed. That is false. Can you help me understand why you show the vehicle has been repaired" Can you help me find a dealership that knows how to safely repair the car"

- Newark , DE, USA

problem #28

Jul 162022

Outback

  • miles
While driving eastbound on I-90 at the top of Snoqualmie pass, the sunroof completely shattered causing small pieces of glass to cover the small children in the back and driver and front seat passenger. At the time there were no vehicles in front of us and there was a cargo carrier on the roof racks. This caused small pieces of glass to go everywhere causing small lacerations to 2 of the occupants. There were no warnings signs of this extreme failure of the glass. The vehicle was repaired by a Subaru dealership.

- Ferndale, WA, USA

problem #27

Jul 212022

Outback

  • miles
Our 2020 Outback dashboard display randomly goes black and hard resets. It also appears that the eye sight cameras, collision detection, and other features disable at the same time. This has occurred about a dozen times since purchase.

- Asheville, NC, USA

problem #26

May 272022

Outback

  • miles
Since we bought our 2021 Subaru Outback in May 2021, the vehicle hesitates when accelerating mainly after filling up with gas but also at other times. We have taken the vehicle in 4 times for service, but Subaru cannot duplicate the problem. Another issue we are having is that every time it rains, there is a puddle of water that forms on the passenger side floor board. We have taken the vehicle in 4 times for service, but Subaru cannot duplicate the problem.

- Johnson City, TN, USA

problem #25

Jan 252021

Outback

  • miles
The battery does not hold a charge. I have had to have AAA charge my battery on 10 occasions in the fourteen months since I purchased this vehicle. I also have had to have the battery jumped by friends to start the car. The battery was replaced by the dealership in early September 2021, claiming it was a deflected battery and I should have no more battery problems. The replaced battery has not held a charge either. There is no warning, just a dead battery. i have been informed by Subaru that the cause of a dead battery is because the car is not driven every day. I am retired and have no need to drive every day. However, when I have been able to start the car and use it frequently the battery still dies. The car is not safe to drive when the battery is unreliable.

- Running Springs, CA, USA

problem #24

Jan 012022

Outback

  • miles
Cracked windshield from no sign of impact. This is clearly an issue, as there have been class action law suits regarding these windshields covering 2015-2020 outbacks. They've done nothing to fix the issue and deny that it's a problem, instead falsely claiming that there was a chip.

- West Bloomfield, MI, USA

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