10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passenger seat air bag system does not recognize my wife at times. She weighs some where around 100 pounds. Sometime the -??The passenger is here light-?? comes on right a way, sometimes with in a mile and sometime never. Talk to the Subaru services rep. He said there was nothing they could about it. I told him I would bring the car in and leave for days so they could check it out, he told if I wanted to waste my time to go a head. Looking online this has been a safety problem for sometime that Subaru won-??t do anything about. Like most safety issues someone will have to die before something is done.
- Nevada City, CA, USA
The passenger air bag alert on the dashboard indicates the air bag is off when my wife who is elderly and weighs approximately 95 pounds is seated in the front passenger seat.Sometimes it changes to " air bag on" during our journey but other times it remains off.I am concerned the air bag won't deploy in the event of a crash potentially causing serious injury.I have e mailed sales representative who sold us the car at Maple Hill Auto Group Kalamazoo, MI in March 2021 who responded that seat sensor was designed to alert "off " at 65 pounds or less.Two subsequent e mails to Subaru Customer Service about this issue have not been acknowledged or generated any response which concerns me. At this point car has not been tested by technician as my wife is frail and not in position to go to dealer for demo. Not sure what next steps to take since Subaru Customer Service is not responding to my concerns.
- East Leroy, MI, USA
- Broadview Heights, OH, USA