10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #103

Aug 222022

Outback

  • miles
I purchased this vehicle brand new in August 2021 (so 1 year ago exactly). There is an issue with their windshields and cracking immediately the second you even get the smallest rock impact. Just today I got another one cracked across my entire windshield within seconds and the impact point is smaller than 1cm. This is my FIFTH windshield crack and replacement in ONE year. I am in insurance and in 12 years of being in the industry and also driving multiple vehicles myself... I have NEVER myself or my clients had this many cracked windshields within 1 year of a brand new vehicle. There was already a class action lawsuit on the windshields from 2014 to 2018 Outback models... clearly 2022 model is doing the same thing. Also, funny enough, in financing they offer glass coverage you can purchase which is something i have never seen financing offer and I didnt choose because I had glass insurance through my auto insurance BUT NOW I realize why they actually offer it because they are WELL AWARE that Subaru has glass issues. Of course, they don't tell you that. This is not a location issue, or a where I am driving and what types of roads issue. This is a city car used to go to and from my office. I am not on dirt roads etc. this is NOT normal. 5 massive cracks from things that are less than 1cm is a car issue not a driver/user issue.

- Anthem, AZ, USA

problem #102

Aug 212022

Outback

  • miles
Crack appeared on lower passenger section of windshield for no apparent reason. Windshield was replaced by certified repair center due to same issue a month ago with less than 2000 miles of driving.

- Bellingham, WA, USA

problem #101

Aug 192022

Outback

  • miles
On August 19, 2022, approximately 11:30 a.m., after parking my 2022 Subaru Outback Limited in a private driveway, the windshield began cracking from the bottom edge and has grown 25 inches toward the center of the windshield. There was no impact to the windshield. The weather was moderately cool--74 degrees, slight mist precipitation (wiper use minimal), and no wind. And, my previous drive (as with my history with this vehicle, 2,831 miles) was a gentle and uneventful four miles. I've spent fourty years entering and exiting the driveway and driving in that area, with other cars, and never once had a problem. I spent twenty years investigating traffic accidents and vehicle related problems in metro-Atlanta (Cobb County Police 1992-2012), and never saw a problem like this. But, since buying the car (my first Subaru), I've read countless Internet posts of similar events, from folks who have purchased a Subaru in the past five or so years. Subaru of America hasn't responded to my concern; and, my dealership (Subaru of Kennesaw (Georgia)) is dodging the burden of replacement costs. Not only is Subaru of America being irresponsible in the manufacturing and promotion of their cars, when they know there's a serious design flaw, but they show little interest in working to resolve a simple and important problem that affects everyone on roadways throughout the world.

- Hiram, GA, USA

problem #100

Feb 022022

Outback

  • miles
Crack formed in windshield. Did not notice any chips or impact points. Crack formed on front right corner through the heated wiper blade rest. This seems to be an ongoing issue with Subaru.

- Huntingburg, IN, USA

problem #99

Aug 212022

Outback

  • miles
Spontaneous 18" windshield crack on the driver's side with no impact point noted. Completely unprovoked.

- Durham, NC, USA

problem #98

Aug 142022

Outback

  • miles
I was driving down the highway with no other vehicles around me. Suddenly, the middle of the windshield cracked from the bottom edge up and toward the passenger side. The car was parked overnight, and the crack spread further toward the driver side, directly in my sight line. There are 4,300 miles on the car.

- Forest Lake, MN, USA

problem #97

Jul 232022

Outback

  • miles
Cracked windshield, brittle thin glass causes visibility issues!

- Cameron , MO, USA

problem #96

Jun 272022

Outback

  • miles
I walked out to my car on Monday morning June 27th and the windshield on my 2022 Outback Wilderness was cracked on passenger side. No prior Rock Impact and only 2,807 miles. Submitted a claim with the dealer. Have not heard back yet. Manager said to call him back on Friday.

- Meadow Vista , CA, USA

problem #95

Jul 312022

Outback

  • miles
We purchased this 2022 Subaru Outback on 7/19/22. My wife was driving in the rain to church. She parked the car and attended the church service. After the about 2 hours she went got in the car and noticed 3 cracks in the front windshield. There were no known impacts to the windshield. There are 3 cracks originating from a center point. 2 of the cracks are about 12 inches longs with the 3rd being about 4 inches long. This cracking started on 7/31/22. We haven't even made the 1st payment yet. Very distressing to say the least.

- Saint Bernard, LA, USA

problem #94

Jul 242022

Outback

  • miles
Multiple windshield cracks from small rocks on the highway. Crack has spread across the windshield. We have only owned the car 3 months.

- Athens, GA, USA

problem #93

Jul 232022

Outback

  • miles
There is a defect in the windshield. I-??ve replaced the windshield twice. The first time a rock hit it and it caused the entire windshield to crack. I got the windshield replaced and a week later it cracked again. I replaced it again and 30 minutes later it happened again. My father in law has an Outback as well with the same issue. I also have a colleague with the same exact model vehicle with the same issue. I researched online and there are many owners that have complained about the same thing. When I talked to the dealership where the car was purchased the salesman seemed to have heard about the issue before. The windshield repair shop also said that there are a lot of Subarus that come through the shop with the same issue. I-??ve had rocks hit my windshields in past vehicles and I have never seen them crack and spiderweb in this way. It is obvious to me that there is a flaw in the design or manufacturing of these particular windshields.

- Hammond , LA, USA

problem #92

Jul 212022

Outback

  • miles
We left the outback wilderness out Overnight under no trees or anything that may cause damage like that. Come outside in the morning, and bam, a 13 inch crack in a semi S shape with no visible chip from a rock. There is absolutely no reason there should be a crack, even if there was a small chip in the glass. That's the cause of poor craftsmanship and this deserves a lawsuit alone. Has Subaru of America learned nothing from what happened with the 2015 to 2016 outback and legacy models" What about their most recent lawsuit in 2019 that ranged for the 2017 to 2019 Foresters that also awarded the victim of poor windshields? Do we need to have another lawsuit" If that's the case so be it but I seriously hope the NHTSA kicks off a recall so there is no need for a lawsuit. I love Subaru, I seriously do but they haven't been doing so well with their windshields, their Infotainment systems, and engines.

- Fairfax Station, VA, USA

problem #91

Jul 012022

Outback

  • miles
Very tiny rock hit the windshield without much force but still caused a ding in the windshield. Glass appears to be excessively fragile.

- Spring, TX, USA

problem #90

Jul 152022

Outback

  • miles
I have 2022 Subaru Outback Limited XT. The windshield cracked 7 days after purchase. Only have 200 miles on it. Drove at 60mph and suddenly saw a crack on the passenger side of the windshield. Didn't hear any pop sound. The crack was about 17 inch long spreading from the bottom edge passenger side to the center of the windshield. Took the car to the dealership and was told the windshield is not under warranty.

- Redmond, WA, USA

problem #89

Jul 012022

Outback

  • miles
Windshield cracked completely without impact

- Las Vegas, NV, USA

problem #88

Jul 082022

Outback

  • miles
I have the 2022 Subaru Outback Wilderness, which is supposed to have "Gorilla Glass" for the windshield (which looks like two windshields sandwiched together), but only the outer glass was cracked. The windshield developed a cracked starting from the mid-height passenger side edge, and continued towards the driver side, stopping just prior to the middle of the windshield and then looping under. The vehicle was parked, and when I got in the vehicle the following morning I noticed the crack. I looked closely for an impact point, and there were none. I took pictures and video of the windshield. I contacted Subaru (Pembroke Pines, FL) and they said they had not heard of any issues and told me to reach out to my insurance company, which I did and they directed me to safelite AutoGlass in Miami (2757 SW 8 Street, Miami, FL. 33135) to have the windshield and safety "eyesight" recalibrated. The technician was not able to see any impact point as well. The windshield was replaced with a factory windshield "Gorilla Glass" type and the safety feathers were calibrated.

- Miami, FL, USA

problem #87

Jul 132022

Outback

  • miles
Driving and thought I heard slight cracking noises, couldn't figure out what it was. About 2 minutes later a huge crack about 18" spontaneously appeared from the passenger side of the windshield to nearly the middle of the windshield. No rocks or impact, just out of nowhere.

- North Venice, FL, USA

problem #86

Jul 132022

Outback

  • miles
1. Front Windshield cracks easily instead of chipping. Appears to be under pressure in a strange way and it cracks then starts to delaminate. I had 2 windshields replaced within 30 days. Water also starts to enter the crack and it impacts the wiper blades when in use. 2. Center Info-Tainment system in underpowered to the degree that touch response is laggy to the degree to be dangerous. With all the climate controls, radio, gps, and other controls now on the touch screen this slowness is dangerous to the point that should warrant a recall. I've had a system update done and this did not fix the slow touch response. It appears to be underpowered hardware.

- Salt Lake City, UT, USA

problem #85

Jul 062022

Outback

  • miles
Windshield cracked for no reason at all. This vehicle had been parked on my driveway and had not been driven in about 3 days. There are no trees or anything near the driveway that could have fallen on the car. While the car was parked on my driveway, the car was facing away from the street. The next morning the crack had already expanded and covered most of the middle part of the windshield. Contacting a local dealer was a nightmare. The dealer person said they're not responsible for a replacement. They looked the other way saying "we just sell the cars", and suggested to take it to Subaru of America. I'm currently waiting for a response from Subaru of America.

- Pasadena, CA, USA

problem #84

Jul 072022

Outback

  • miles
Drive to visit family, no rock chips, no accidents; pulled in about 7pm. Next morning Woke up at 0600 to a severe crack in the windshield.

- Owasso, OK, USA

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