The Thermo control valve on the vehicle failed. This has been such a consistent problem, that Subaru has extended the warranty for this item to 150K miles. I realize that alone is not a safety problem, but the issue is that when there is a check engine light error, the system shuts down the cruise control, lane departure, collision avoidance (EyeSIGHT), and XMODE (all wheel drive). The safety issue is shutting down these unconnected safety features because of a check engine light. I will say that the dealer promptly fixed the problem at no charge under the extended warranty. my concern was the loss of the 4 wheel drive right as major snow was hitting the Mid Atlantic Area.

- Washington, DC, USA

The touchscreen shuts down and makes the safety features shut off. This use to happen a few times per quarter, but now is happening a few times per month. Happens always while driving which causes the adaptive cruise to shut off, causing deceleration, the eyesight shuts off, the controls on the keyboard are not available. It takes a minute or two for the screen to reboot and safety features to re-engage, this causes distraction and possible safety hazard. Additionally, the speakers randomly will blast so loud it startles and distracts everyone in the car. This seems to happen randomly, can be at start up, or after sound system has been in use. Additionally, the power windows occasionally will not go back up. Thry reverse partway through raising. Then we have to wait a few seconds and try again. Please make Subaru issue a recall and remedy for-the control screen issue. It is the most dangerous problem we-??ve listed here.

- Riverside, IA, USA

Automatic auto off-on began to fail and car didn't start well. I began to disable the automatic auto on off while driving because it began to sound like it would stall out while stopped at a traffic light. Then I forgot to disable the automatic auto off on and car stalled out while stopped at a traffic light. I took it to dealer, Rafferty Subaru, they couldn't find anything wrong with it. Then a few days later check engine light and other icons started flashing on dashboard. I took it to dealer, they said the gas cap was off. For the next week the automatic auto off on sounded like it would fail so I disabled it, the car didn't start normally every morning, and it began to feel like it didn't shift correctly as I accelerated or slowed down. About one day later it suddenly lurched to almost a stop while driving, check engine light was flashing, other icons on dashboard were flashing, the Park Brake icon started flashing. The engine continued to run but I couldn't go more than 2 mph. I put it in park and it started to smell like something was burning so I turned it off. I had to have it towed to the dealer, Rafferty Subaru.

- Narberth, PA, USA

My EyeSight device stopped working correctly when I had the interior cleaned and the front windshield was spray cleaned. "Obstacle Detected" warnings started popping up and slowing down the car. Per the dealership, this was caused by the backsplash from the cleaner and now the entire device has to be replaced at a cost of $3300. Subaru later offered to replace it for $1800. I wish I was told to only spray the cleaner on a cloth or this could happen. Now I have to replace it or it could suddenly stop the car on the highway.

- Annapolis, MD, USA

I came out this morning and I have a crack in my windshield that goes from the bottom of the glass up and over to towards the driver side. There does not appear to be any visible signs of impact that caused this crack.

- Manakin Sabot, VA, USA

Was just driving when I noticed my car was sounding louder than usual. Then when I stared it after running some errands it sounds like a bad engine nock. So I took it in for an oil change and they told me it was a cracked exhaust manifold. Also told me it fine to drive and shouldn-??t cause further problems. Then I started to smell heavy exhaust smells inside the cab of the car. Now I have to drive it with windows down or risk passing out or dying

- Leadville, CO, USA

I live in New Jersey, I am leasing this vehicle and I have 9 more months to go for the 3 year lease to be over. I am planning to purchase the vehicle after the 3 years. On [XXX] my fiancé and I drove from New Jersey to Ohio and stood at my boyfriend's grandparent's home for 4 days. While being there we had not used the car for 2 days and it was parked at the family members drive way be we were using the grandfather's vehicle since he was showing us around. On [XXX], we were planning to go out and get some ice cream. As we walk to our car the windshield is cracked from the corner of the passenger side to almost the driver's side. We were not sure what to do, we call Subaru and the nearest Subaru was 1 1/2 away from where we were. We decided to go back home with the cracked glass and take it to a nearby dealer 9 hours away. We stood in a hotel half of the way and we didn't drive over 55 miles per hour because we were afraid to go any faster with a cracked windshield. We took our car dealer here in NJ on August 7th, they took at the vehicle, took pictures and they told us, they would probably get approval to replace it under warranty but that it would need approval. They informed us that the vehicle did not have any signs of being in an accidents or that the crack did not show any signs of the windshield being hit to by anything to cause the crack. As of now, August 19, 2024 we are still waiting for approval. I need my vehicle repaired by September, since I work as an elementary teacher. I also feel, this incidence should be placed under a recall for this vehicle. It is very dangerous and could have caused major injury or even death to ourselves. Based on research I have done this incidence has happen to many people owning the Subaru Outback. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- West Orange, NJ, USA

I had my car parked at my boyfriend's grandfather house in Ohio on Sunday, August 3 and 4 without using the car for 2 days. Today Sunday, August 4 at around 5PM, my boyfriend and I went to our car, because we were planning to go out for ice cream. When we notice a long crack on our windshield. The windshield is cracked and nothing hit it, the cracked extends from the passenger side of the of the corner side all the way to almost the side of the driver side. I read that this has been a problem with many Subarus. I would not have leased this vehicle if I knew this was an issue. It should be identified as a recall. Since I am away from home (New Jersey) and far away from a Subaru dealer, I have to get this windshield repair to get back home. I am going through my insurance to repair it. Please help me in getting to know what to do to get a refund of my deductible. Thank you.

- West Orange, NJ, USA

A tiny crack started at the top of the window butnothing impacted. Thenit slowlyintwo weeks crackeddown quickly on the windshield of the driver from passenger side. Again no rockhit itor anything else.It appeared quickly and spread. Our extra warranty shield protection doesnt coveritbutit seems almost like a factory defect.

- Portland, OR, USA

My car has defective clear coat paint. Subaru recalled some units with defective paint because it resulted in improper windshield installation but not mine.

- Aston, PA, USA

Second windshield cracked with no impact. This I-??d the second time within a year that this has happened to me. Like last time the crack isn-??t on the outermost layer, and if you run your finger along the crack it feels completely smooth. This is quite frankly unacceptable with how expensive these windshields are to replace.

- Orem, UT, USA

I have replaced the windshield for a second time resulting from a (non-impact) stress fracture coming from the passenger side A Pillar. It seems to be exactly the same spot as previous. The crack is large enough to put a credit card in at the start then wanders in varying directions with a finer crack. This time an aftermarket glass was available which I was told is thicker and more durable that the OEM glass. I am told Subaru has extremely thin OEM glass which they are having industry problems with. If it has any significance there is a dent in the passenger door jam B-Pillar which was there from new and painted over. It seems to be a result of manufacturing robotics possibly. I do not know if this is a clue to two windshields stress cracking.

- Hope Valley, RI, USA

On may 13, 2024 windshield on the Outback I own sustained a stress crack and the satellite and Subaru retailer confirmed it is a stress crack. Upon my research I noticed I-??m not the only one there are hundreds of other people who have faced same safety problem and Subaru Customer Advocate department doesn-??t do anything about it.

- King Of Prussia , PA, USA

My husband bought this vehicle in 2021. It was brand new and since we have had it we have had to replace the windshield many times! We are now going in for its 6th replacement this week! This will be the 4th one that we have had to pay a deductible. The first time it happened the dealership replaced it because it happened within a short time of purchasing it. The second time, we were told to contact Subaru of America and they said to go back to the dealer. When we did, the dealership says it would only cover the first one so we had satellite do it through an insurance claim. Fast forward 2 years and like I said earlier in this complaint we are getting a 6th one put in on Friday! Just ridiculous from my standpoint. My husband loves his car and usually doesn-??t like to be confrontational so I am the one doing this complaint! I also use the Outback every so often.

- Vancouver, WA, USA

1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX]. Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Valencia, CA, USA

Windshield constantly cracks after no or hardly any impact. I-??m constantly holding my breath even if it-??s hit by a bug, bird poop, or even a rain drop. The windshields are terrible. I-??ve gone through 2 replacements and one sealed crack.

- Canton, GA, USA

Windshield has cracked horizontally without an impact in the same spot two times now. Both times the car was sitting in the driveway. The first was in April of 2022 and began on the passenger side about 1' up from the bottom of the windshield. I had it repaired but was not told how the crack appeared. Now in February of 2024 I have the same crack beginning in the same spot with no sign of an impact again. I plan to have it repaired again, but will assume the crack will happen again in the next few years.

- Vancouver , WA, USA

Windshield pressure cracked from passenger side to middle. Horizontal crack, no chip/impact damage. Was parked at night and woke up to crack in the morning. No visible chips or damage to create crack. Literally cracked on its own.

- Little Falls, MN, USA

Windshield cracked by itself, was not hit by rock or anything. Was parked in my garage came out next morning and their was crack. Started from middle outside edge passenger side and extends to middle of windshield under eyesight. Calling dealer in the morning and insurance.

- Kendalia, TX, USA

I-??ve had 4 windshield replacements as a result of cracks that have appeared at random. The dealership has replaced windshield but there is clearly a defect in windshield design and could effect my airbags and other safety measures were an accident to occur.

- Atlanta, GA, USA