The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.

- Lancaster, PA, USA

Car pulses randomly when braking, usually begins once speed drops below 20mph. Dealership completed a -??reset and relearn-?? per Subaru-??s instructions, which made the problem occur more often than before. Problem was brought to the dealerships attention shortly after purchase, but unable to assist until they were able to duplicate the problem, which happened in July 2024 after the reset and relearn was completed at 24k service. Vehicle was brought to dealership at least six times between January 2023 and July 2024.

- Cypress, TX, USA

My car's battery died when I was on vacation. A friend of mine tried to jump start with his car and he couldn't. Then a roadside service jump started the car. After the jump start I was told to drive the car around so that it can charge the battery. The car did two unexpected things: 1- The steering was jittery and sometimes moving to the opposite direction that I was turning. This issue has been confirmed by the dealership. 2- When I was at a traffic light, my foot was on the brake, both traction control and brake warning lights came on and the car moved couple of inches forwards while my foot was firmly on the brake. This happened more than once to me but did not happen at the dealership. And the car didn't hold the charge at all after driving for more than 30 minutes. Meanwhile the car got towed to Subaru dealership (EastSide Subaru in Seattle) and they replaced the battery as a fix. But they did not provide any information about why all those issues happened and how to avoid them in the future. My concern is this, a brand-new car shouldn't have lost all its power in the first place. If it did, it should have charged itself with driving after jump-start and it should have been safe to drive even on low battery. Subaru advertises heavily to be the 'adventure' vehicle, image all what I explained happened to you on top of a mountain or remote places.

- Redmond, WA, USA

I purchased the vehicle about a month ago and almost on a daily basis the precollision breaking system would cause the car to break when there was nothing there. It has picked up parked cars on the side of the road as well as breaked for no apparent reason. I have been almost rear ended a number of times. The precollision breaking system takes several steps to turn off and needs to be turned off every time the car is started. I spoke to the dealership and brought the car in to be looked at. I thought maybe the cameras were too sensitive. I requested for the precollision breaking system to be disconnected since I felt like it was a safety concern. They were unable to reduce the sensitivity or disable the system. They said they could disable it but in doing so I would lose several other features on the car. They could not tell me which ones.

- Waukesha, WI, USA

The contact owns a 2023 Subaru Outback. The contact stated that while parked with the brake pedal depressed when the vehicle suddenly lunged forward and jumped the curb onto the sidewalk. The vehicle ended up in the glass of the store in front of the parking space. The air bags did not deploy. The vehicle was towed to the dealer. There were no warning lights. A police report was filed. The front end, bumper, hood, side panels, and fog lights were all damaged. The storefront, a nearby pillar, and decorative stone were also damaged. There were no injuries. No medical attention was needed. The dealer had not been diagnosed and or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 268,000.

- Belle Isle, FL, USA