Subaru of San Bernardino & Subaru of America – A Never-Ending Nightmare
If I could give negative stars, I would. Subaru of San Bernardino and Subaru of America have completely failed me, and I regret ever stepping foot in their dealership.
I traded in a Mercedes-Benz for what I thought would be a reliable, brand-new Subaru on July 19, 2023—but just six months later, my vehicle began experiencing catastrophic mechanical failures. Since October, I have been fighting with Subaru to get what I am legally owed, only to be met with delays, deception, and complete lack of accountability.
A Brand-New Car with Endless Problems
At just six months old, my Subaru started falling apart with:
• Multiple gasket failures
• Two transmission pump replacements
• Module replacements
• Even more gasket failures
Instead of resolving these issues quickly, Subaru of San Bernardino kept my car for FOUR MONTHS because they couldn’t even get the parts to fix their own vehicle.
Then, the Dealership WRECKED My Car.
On top of these mechanical failures, Subaru of San Bernardino DAMAGED my car while it was in their possession.
To their credit, they did fix the damage—but they left multiple imperfections. After already being without my car for four months, I was left with a vehicle that was still not in the condition I purchased it in.
Subaru of America is EVEN WORSE Than the Dealership
If you think Subaru of America will step in and help, think again. I have been going back and forth with them since October, and they have been even WORSE than the dealership.
Rather than taking responsibility for their defective vehicle, Subaru of America refuses to help, blames the dealership, and tries to pressure me into accepting far less than I am legally owed.
Then Came the Insulting “Hush Money” Offers
After months of fighting, Subaru of America tried to buy my silence.
• First, they offered me $7,500 to keep the car and sign an NDA, forcing me to stay quiet about their failures.
• When I refused, they came back with $19,000, falsely claiming it would cover both my Mercedes trade-in and my payments—which is mathematically IMPOSSIBLE.
Instead of making things right, Subaru resorted to deception and lowball offers to avoid giving me what I am legally owed.
What Subaru Actually Owes Me Under Lemon Law
Under Lemon Law, Subaru is required to buy back the vehicle if it qualifies as a lemon. That means they must refund:
? The full purchase price of the vehicle
? The value of my Mercedes trade-in
? Taxes, registration fees, and other charges
? Any loan balance still owed on the car
? Any incidental costs (such as rentals, towing, etc.)
Instead of paying what they legally owe, Subaru of America is trying to cheat me out of thousands of dollars.
This is Beyond Unacceptable – I Am Pursuing Lemon Law Action
• After just six months, my brand-new Subaru suffered multiple catastrophic failures.
• The car spent FOUR MONTHS in the shop because Subaru didn’t have the parts.
• The dealership wrecked my car, then left imperfections after “fixing” it.
• Subaru of America refuses to take responsibility and has been even WORSE than the dealership.
• They attempted to buy my silence with lowball offers instead of making things right.
• I have been fighting since October to get what I am legally owed.
DO NOT Buy from Subaru of San Bernardino. DO NOT Trust Subaru of America.
I am now taking legal action under Lemon Law to hold Subaru accountable for their failures, and I encourage ANYONE ELSE facing similar issues to do the same.
Subaru does NOT stand by their vehicles, their warranties, or their customers. Instead, they delay, deflect, and try to pressure people into accepting less than what they are owed.
DO NOT give these people your money. Subaru will leave you stranded with a defective car and refuse to take responsibility.
Subaru of San Bernardino & Subaru of America – A Never-Ending Nightmare
If I could give negative stars, I would. Subaru of San Bernardino and Subaru of America have completely failed me, and I regret ever stepping foot in their dealership.
I traded in a Mercedes-Benz for what I thought would be a reliable, brand-new Subaru on July 19, 2023—but just six months later, my vehicle began experiencing catastrophic mechanical failures. Since October, I have been fighting with Subaru to get what I am legally owed, only to be met with delays, deception, and complete lack of accountability.
A Brand-New Car with Endless Problems
At just six months old, my Subaru started falling apart with: • Multiple gasket failures • Two transmission pump replacements • Module replacements • Even more gasket failures
Instead of resolving these issues quickly, Subaru of San Bernardino kept my car for FOUR MONTHS because they couldn’t even get the parts to fix their own vehicle.
Then, the Dealership WRECKED My Car.
On top of these mechanical failures, Subaru of San Bernardino DAMAGED my car while it was in their possession.
To their credit, they did fix the damage—but they left multiple imperfections. After already being without my car for four months, I was left with a vehicle that was still not in the condition I purchased it in.
Subaru of America is EVEN WORSE Than the Dealership
If you think Subaru of America will step in and help, think again. I have been going back and forth with them since October, and they have been even WORSE than the dealership.
Rather than taking responsibility for their defective vehicle, Subaru of America refuses to help, blames the dealership, and tries to pressure me into accepting far less than I am legally owed.
Then Came the Insulting “Hush Money” Offers
After months of fighting, Subaru of America tried to buy my silence. • First, they offered me $7,500 to keep the car and sign an NDA, forcing me to stay quiet about their failures. • When I refused, they came back with $19,000, falsely claiming it would cover both my Mercedes trade-in and my payments—which is mathematically IMPOSSIBLE.
Instead of making things right, Subaru resorted to deception and lowball offers to avoid giving me what I am legally owed.
What Subaru Actually Owes Me Under Lemon Law
Under Lemon Law, Subaru is required to buy back the vehicle if it qualifies as a lemon. That means they must refund:
? The full purchase price of the vehicle ? The value of my Mercedes trade-in ? Taxes, registration fees, and other charges ? Any loan balance still owed on the car ? Any incidental costs (such as rentals, towing, etc.)
Instead of paying what they legally owe, Subaru of America is trying to cheat me out of thousands of dollars.
This is Beyond Unacceptable – I Am Pursuing Lemon Law Action • After just six months, my brand-new Subaru suffered multiple catastrophic failures. • The car spent FOUR MONTHS in the shop because Subaru didn’t have the parts. • The dealership wrecked my car, then left imperfections after “fixing” it. • Subaru of America refuses to take responsibility and has been even WORSE than the dealership. • They attempted to buy my silence with lowball offers instead of making things right. • I have been fighting since October to get what I am legally owed.
DO NOT Buy from Subaru of San Bernardino. DO NOT Trust Subaru of America.
I am now taking legal action under Lemon Law to hold Subaru accountable for their failures, and I encourage ANYONE ELSE facing similar issues to do the same.
Subaru does NOT stand by their vehicles, their warranties, or their customers. Instead, they delay, deflect, and try to pressure people into accepting less than what they are owed.
DO NOT give these people your money. Subaru will leave you stranded with a defective car and refuse to take responsibility.
Save Yourself – Buy ANYTHING Else.
- Dan W., Idyllwild, US