10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #4

Aug 142025

Outback

  • miles
The wireless CarPlay continuously disconnects and reconnects on its own. It is possible to inspect it upon request. This issue has been persistent since I purchased the car however it-??s random in the times it disconnects, and sometimes it doesn-??t reconnect at all. The dealership has informed me that this is an issue with Subaru cars with wireless CarPlay. It has been recalled and supposedly the issue was resolved when I had it repaired at the dealership, however it has continued to have the same issue. It is a safety concern to me because I no longer am able to connect and see my map on the screen while driving, which in turn will force me to have to use the maps on my phone. I have to hold my phone and continuously look down to follow the navigation information which is dangerous to myself and other cars driving around me.

- Alhambra, CA, USA

problem #3

Jul 172025

Outback

  • miles
Driving on the freeway at 65 mph, my sunroof spontaneously exploded. The car is less than one month old and no debris whatsoever hit the car prior to the sunroof exploding. It was a sunny day, about 85 degrees and the freeway traffic was light. There were no cars or trucks directly in front of me at the time. There was a loud boom and then glass rained down on the roof of the car. Glass also flew off the top of the car and into the road behind me, endangering other drivers. I had to hold the fabric sunroof cover closed with one hand while driving with the other hand. As I was driving on the freeway, I had to drive a few miles to get to a safe spot, while trying to keep the sunroof cover closed so that the rest of the glass did not hit my child and I. When we pulled over, the remaining glass appeared to be pushed upward as if the force came from inside the car. I am absolutely certain that nothing hit the car at any point prior to the glass exploding. This seems to have happend out of the blue and there were no warning sounds or signals at all. I have never opened the sunroof, as this is a brand new car. I called Subaru America and they told me this would be covered under warranty and the local dealership has ordered a new sunroof. Thank you.

- Pine, CO, USA

problem #2

Mar 062025

Outback

  • miles
We bought the car in January. When going through our regular car wash, we heard a boom on the roof. We looked and saw no damage. Went through again last week and heard it again. We expressed our concern to the manager who sat in the back as we went through again. She held her hand on the roof as it went through the drying cycle and felt it cave in and pop out. She said this has happened before with certain Chevy models and a recall was put in. (GM Has A Fix For Colorado And Canyon Roofs Dented By Car Washes). We contacted the Subaru customer service ( as told by our dealership). They said it is under warranty, if something happens. Even after I said it could be a safety concern if the car flipped or something fell on the roof, they said there is nothing they could do. The dealership said we could contact NHTSA. I am hoping that you could determine if this is a safety concern, Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Naples, FL, USA

problem #1

Sep 102024

Outback

  • miles
Three primary issues of major concern on this vehicle: 1. Phantom emergency - braking at random, both low and high speeds. The most dangerous of the three. 2. Lane keep assist - unaware or unable to compensate for real driving conditions, construction areas, pedestrians walking a dog, heavy machinery on a semi-truck as examples. 3. Infotainment blinding - A large, HIGH GLOSS screen at a 45-degree angle, placing it in the direct reflective angle of three windows: Sunroof, passenger front, passenger rear. Absolutely blinding even with sunglasses on during the right time of day. The Sunroof can be pulled closed with a shade but the other two will still cause complete blinding. How was your safety or the safety of others put at risk" 1. Emergency braking at slow speeds is annoying for sure, but it has also occurred at 65MPH and almost caused an accident had the nice lady behind not forced herself off the road to compensate. It braked for no reason (Rain? Splash" Not sure) and nearly caused an entire row of cars to crash into me. 2. Lane keep is highly problematic because it simply doesn-??t know really what it-??s doing or aware of surroundings. Per the above, examples had I NOT intervened: it would have happily crashed me into concrete following the wrong lines in construction areas, run a woman-??s dog over as we tried to cross the lines to give passing space. 3. The screen is set up so that it is directly in line to reflect the sun at different points in the day. When I say blinding, I mean REALLY blinding (It-??s the SUN after all). You lose visibility on the road and become a danger to yourself and others. We carry a towel to toss over it during certain points in the day, it-??s that bad. I have more detailed information, but the character limit is low on this form. Contact me if you want more.

- Clayton, NC, USA