10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,785 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Mar 122023

XV Crosstrek

  • 102,600 miles
The contact owns a 2014 Subaru Crosstrek. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed; however, the vehicle accelerated unintendedly, and then decelerated. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing into a parking spot the following day. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 102,600.

- Sheffield, MA, USA

problem #8

Aug 042022

XV Crosstrek

  • miles
Rear brake rotors and pads are wearing prematurely. Repairs to replace both were done in 2020 with mileage of 50,786. They needed to be done again in 2022 with mileage of only 63,000.

- Union, NJ, USA

problem #7

Dec 142021

XV Crosstrek

  • miles
Rolling into a stop sign, the brakes did not work and was stuck- extremely difficult to step on. It eventually loosened after about 7 seconds and I was able to stop, but had to run the stop sign and almost hit a car. This occurred when the temperature was about 25 degrees F outside. Upon reading on forums and in a Subaru bulletin (# 06-79-20), it seems like this is a common occurrence for many Subaru owners when the temperature drops.

- Reno, NV, USA

problem #6

Jun 162021

XV Crosstrek

  • miles
Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking.

- Hagerstown, MD, USA

problem #5

May 082021

XV Crosstrek

  • miles
I own a Subaru Crosstrek XV Limited which I purchased new in November 2014. I was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru. There was an incline from the street into the parking lot. The vehicle in front of me reached the top of the incline and turned right into the parking lot. With my foot remaining on the brake, I raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were contacted and a report was made. It was like when the cruise control is engaged and the engine given more power to climb an incline or hill. I don't know what caused this to happen, but am taking it to a local mechanic since the closest Subaru dealer is 75 miles away.

- Farmington, MO, USA

problem #4

Feb 152021

XV Crosstrek

  • 185,000 miles
Unintended acceleration while parking. Applied brakes but car kept accelerating hitting carport column at cancer center bringing roof down onto car. Car was totaled, no injuries.

- Painted Post, NY, USA

problem #3

Jan 282014

XV Crosstrek

  • miles
Brake lights may not illuminate.

- Suitland, MD, USA

problem #2

Dec 152017

XV Crosstrek

  • 32,000 miles
The car cannot move due to it is unable to shift out of park. The brake light doesnt come on --believe it is the brake switch sometime doesn't work dealer wont admit problem

- Sudbury, MA, USA

problem #1

May 052015

XV Crosstrek 4-cyl

  • 2,461 miles
I backed out of the garage and was in reverse with my foot on the brake pedal on the driveway waiting for the garage door to close. For some reason I changed the transmission from reverse to drive and started going forward. I hit the brakes and the car eventually stopped, but not before hitting the the garage door. I then put the selector rod in reverse. The car proceeded to roll down the driveway decline into the street. I tried to brake, but the brake pedal was depressed and the brakes would not engage. The car stopped only because I put the selector into drive. I was stuck in the middle of the street with the brake pedal depressed by itself and the gear selector in drive. I could not change the gear until I reached down and pulled the brake pedal up from its depressed position.

- Mountville, PA, USA