Vehicle low beam headlights appear to have shadow - visibility only 5 -10 feet in front of car. Have replace headlamp buckets and problem remains. Dangerous to drive at night

- Philipsburg, PA, USA

The vehicle was shipped to a Suzuki dealer in puerto rico and then shipped back to the usa. Once shipped to puerto rico, Suzuki provides a specific VIN as vehicles exported out of the usa. The vehicle was shipped back to usa in 2009 and ever since I have received three safety recall notifications to have done by local Suzuki dealer. We contacted the local Suzuki dealers several times and the VIN does not appear in their system at all. I been told they will not service my vehicle being that it was ship from puerto rico and the only place they would fix the recall would be there. I have contacted corporate Suzuki multiple times and been told they can't do much to try to negotiate with the dealer again which has refused to do the service. I have been many hours explaining my situation to different individuals from dealer and Suzuki and never come to a solution after several months. I'm told that vehicles shipped to puerto rico (us territory) and back to us are not covered under these safety recalls despite I am receiving the notification to my Ohio address. Its been several months we been trying to solve this issue and always get the run around. One of the recall is related to air bags and differential train locking due to faulty seal. The vehicle was being driven by my daughter for school and we've now have restricted her from driving the vehicle concerned for these issues. We would appreciate any support or assistance you may provide to solving this issue.

- Beavercreek, OH, USA

While driving, belt tensioner seized breaking belt and over heating car. Both belt tensioners have been replaced. There is a recall for the power steering/fan tensioner. Not for the water pump/alternator pulley/tensioner.

- San Luis, AZ, USA

I have repeatedly contacted clay cooley Suzuki in arlington tx because I received the safety recall notice, recall identification code "vd". I called them on 8/20 and was told it would be about 2 weeks until the parts came in. I have tried repeatedly to call them, only to be put on hold until I could not hold any longer. My airbag light is on and the passenger safety light is on as well. This is the worst dealership in the whole arlington area, and I am so regretful I ever went to them to buy this vehicle. How can I get this safety part for my vehicle before something bad happens? I have waited for over 2 months now.

- Arlington, TX, USA

I got a 2006 Grand vitara brand new at first it was little things like my dome light switch breaking and the window controller becoming loss and after getting them fixed they break again a week latter then a sensor light comes on about the air bag and wont go off the worst thing is my air condition control only lets ac run cant turn it off and don't try to put the heat from you feet to face the air might just stop working then I started to have bearing issues that was a recall item but my dealership closed so I had to drive 47 miles drop it off and had to come back the next day to get it that was the first recall then my car started to make a weird noise I got the notice of another recall and my pulley broke and I cant drive my car 47 miles to get it fixed I asked if I just fix it my self will they refund me my money back for the part they said no and they wouldn't even ship the item to me because im not a shop but they were willing to pay 50 dollar towards my three hundred dollar tow to get my car there.

- Lancaster, CA, USA