10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On February,1st, 2009, the left rear suspension knuckle broke while driving on interstate 10 going East near vidor, Texas. While going ~ 60 M/hr. Lost control of the car and it was spinning on the freeway(2 lanes, construction zone).the car also had some minor damage to left front and rear right bumper due to rubbing against the freeway divider. All 4 tires were intact, no blow outs. The car was towed to a Suzuki dealer in houston (dmontrond Suzuki 281-872-0934). My insurance company adjuster decided to total the car on 2/6/09. I contacted Suzuki corporation at 800-934-0934 talked to orlando. Orlando indicated that there was no recall on my car and all he can do is to get information and give me a case number, I gave him the same details in this letter and the case number he gave me is 2-183409403. I did not hear from Suzuki since I filed the complain on 2/6/09.
- Houston, TX, USA
I purchased my Suzuki Grand vitara in 2006 brand new. Within 15K miles, the tires were worn out, so I took it in and they told me they would put 2 new tires on it, if I purchased and alignment, which I did. Now at 33K miles, my tires are worn out again and they said they had changed the specs on Suzuki's alignments, so now my alignment is out due to old specs. They did offer to put 2 new tires and align it if we purchased 2 more tires @ $380. I told them I could get tires cheaper than that and they pulled the offer. No matter what happens, as long as the alignment is out, it will continue to eat my tires off. It is very unfair that I have to get an attorney to get Suzuki to fix my car that is under warranty. I know the tires are not under warranty, but the alignment is!!!
- Union Grove, AL, USA
- Pasadena , CA, USA