I had received a safety recall notice for replace the part num. 85107-80J10-bfk at 08/13/14 and try a multiples times contact my nearest dealer I san antonio, tx. (115 miles from my home), at least somebody answer me and offer concert an appointment in 1 week more, until December I received an E-mail from them signed by [xxx] telling me that they have the mentioned part, since then I had tried concert the appointment by phone and E-mails but never have an answer, I don't know what I must to do for fix my car but I wish left constancy that they will be totally responsible of any damage that I receive in my person or my car. Please help me for receive attention from that dealer. They are world car Mazda Kia Suzuki, (210) 587-3090. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Georgetown, TX, USA

The air bag sensor in my Suzuki Grand vitara 2007 does not register when an adult sits in the seat. The passenger airbag turns itself off. Having takin the car to the dealer and was informed in order to fix I would have pay over 2,000 dollars to have the passenger seat replaced. Now a few months later, the passenger seat belt light stays on whenever anyone sits in the front seat as well as the air bag light on the dash even though the seat belt is buckled in.. this is a common problem with Suzuki Grand vitaras. They refused to cover the seat and sensor under warranty when the problem first occurred and I do not have the 2,000 to replace the seat so I have had to deal with it... had to learn how to adjust my self in the seat so that sensor would work properly but now it seems the seatbelt system is also failing. I think Suzuki should have to recall these vehicles and fix this safety issue. I found 100S of complaints online for the same exact problem. Now I can't even sell or trade in my vehicle because of this problem due to safety issues unless I pay the 2,000 to have the seat replaced.. now I fear my airbags and or seatbelt may not work in the event of an accident.. why is Suzuki not being held responsible for this design flaw. This is not the fault of the consumers and Suzuki should have to pay for repairs via a recall..

- Louisville , KY, USA

Several years ago, the warning/reminder lights for the passenger seat belt and airbag came on and would not go off. I call the dealer and ask about any recalls, I was told that there were no recalls for this specific problem and I would have to pay to have the car diagnosed and repaired. Last year, I had my car service at jack phelan Suzuki in countryside, il and inquired about it again. I was told the same thing; I would be responsible for the repair. I recently received notification from Suzuki about the same problem and they would repair at no cost to me, provided that the vehicle is less than 10 years old or less than 120,000 miles. My car has 155,00 miles. I called and asked if they would make an exception and was told no. I reported this problem and they were well aware of this problem and now are refusing to fix it. I think they should repair it, as they have known about this issue from other owners besides myself. I don't know where else to go to for help and would really appreciate some assistance with this.

- Naperville, IL, USA

Started car and air bag light first blinked like it was suppose to and went off. Went to put car in gear and notice the light was on again and this time it did not go out. Then a few minutes later I notice the passenger side seat belt light was on also and no one was present in that seat. On research on the internet I have learned this is a major problems with Suzuki owners of different models. A lot of vehicles with less miles then my vehicle, I can not get my car inspected or even trade it in with the light on and told it could cost me up to $1400 to fix. Of course Suzuki does not care this has become a money maker for them. There has to be a defect in the air bag system they placed in the vehicles for so many people to be having the same problem. Of course the biggest problem is now the air bag are not going to work in a crash. Please check into this for all us Suzuki owners who are trapped.. I understand the sensor for the air bags are in the seat.

- North Garden, VA, USA