10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own 2 Suzuki Grand vitara 2010 & 2007 and I got a recall notice from the manufacture for taking the car to the dealer for fixing the air bag issue recall called dv so I checked and the nearest authorized dealer is a one our drive so I called the manufacture and asked for help because its their problem and they should some how help costumers to get the car repair before someone gets heart the appointment takes a 1/2 day or more depend of the day and where you live. So I have to loose a day and gas money and my time and go to the next town to get the car repair and I have to do it 2 times because I have 2 cars so don't you think its fair if manufacture help us with some kind of benefits like gas money or oil change or at least let us take it to other dealer near by to do this I need help we have 2 cars and I don't have the time to do it and Suzuki is not helping to get the problem fix so I like to know is there any option for peoples like me who works almost 7 days a week and needs the car I called the manufacture and they whore very rude and don't even want to talk to you and not taking any fault in this recall and not even welling to help you some how to get it fix and [xxx] saying we fix it for free its your job to take to the dealer and we don't care how far it is or how long the appointment is so deal with it.so kindly advise me if I have or I can get some help before my family get heart. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Pacifica, CA, USA
- San Jose, FL, USA