10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 93,923 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car has on numerous occasions while traveling at highway cruising speed on a sunny day will go into a failsafe mode, and no error is detected by the car, loses the ability to downshift, and loses acceleration. Has become a reoccurring issue on all long trips as the car must be on the road over an hour before the instance will occur. Almost always when in the middle of nowhere which causes driver to have to pull over and wait for the car to cool before the car will allow itself or the driver to downshift even in automatic or manu-matic configuration. Please issue the same recall for the 2010 that you did for the 2013. I have a video of the instance occurring if needed.
- Lenexa, KS, USA
In the past 13 months I have had to have a engine replacement in which the vehicle was pouring carbon monoxide into the car, I went to pick the vehicle up after being repaired for over a month at the Suzuki dealership in charlotte, nc. I drove the car approximately 1.5 miles away where the vehicle cut off as I was making a turn into a busy intersection leaving me stranded in the middle of traffic. After several more weeks of being at the dealership I left with a new transmission along with the new motor. 6 weeks later the transmission broke down again when I was driving down the interstate with my daughter in the car. The transmission was replaced at a Suzuki dealership in hickory, nc. I was able to drive the car for 6 more weeks when the vehicle broke down for a third time while I was driving through a busy intersection. None of these break downs have resulted in an accident but I fear the trouble with this car is endangering my life and my child's life. I have had a Suzuki engine expert from the hickory service center look at my car and he can not figure out why the vehicle continues to breakdown the last time the transmission was replaced in January of 2014 I had to replace the front tires I was told an alignment was needed because the car was destroying in the inner side of my front tires. I have had two alignments and a whole new set of tires on the front of my car and again I am needing to replace them and no one can tell me why this is happening just that this car is problematic. I fear that I have exhausted all other resources I was sold a lemon and if I had purchased the vehicle new Suzuki would of been obligated to replace this vehicle under lemon law but because I purchased this vehicle used. I purchased something that I feel could endanger my child or myself.
- Statesville, NC, USA
- Marseilles, IL, USA