10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,000 miles
About These NHTSA Complaints:
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I have a 2005 Suzuki Reno. The airbag light is on all the time and has beenfor about a year. There is a technical service bulletin from Suzuki on the matter, so they realize it is a common problem on both the driver and passenger side. Suzuki will not repair it free of charge although it is a design fault. I would like a recall to fix the problem. A technical service bulletin only fixes what is potentially a dangerous problem, caused by bad design, at my expense. Here is the tsb from Suzuki component description: 1. air bags:frontal:sensor/control module bulletin number: TS0501158 bulletin date: Jan 2008 vehicle: 2,006 Suzuki Reno summary: Airbag light on; dtc B1378 (driver side airbag resistance too high) and/or dtc B1382 (passenger side airbag resistance too high). Forenza, sedan/wagon, Reno (RQ420) 2005-2006. VIN(s) -6K425022. ( NHTSA item number - 10024195 ).
- Raleigh, NC, USA
I want to lodge a complaint/investigation into the 2005 Suzuki Reno airbag system. I believe my case to be important safety issue. The driver had been at a 4-way stop in a residential area, started in first gear the right front tire blew and the car was thrown into a curb. It appears that the curb got between the rim and the blown tire and although the driver was trying to use the brakes to stop he could not get traction...like being on a railroad tie. The car hit a mailbox and then was propelled into a telephone pole. The car hit slightly off the mid center to the right breaking the bumper guard (tie) and according to the insurance company the car was a total loss. The driver received significant medical damage to his chin and loss 3 lower front teeth. One tooth at the crash site and 2 surgically removed at the grady hospital, atlanta trauma center. I do not understand why the airbags did not deploy to help protect the driver with an impact as significant as this one. The driver will probably need at the least a chin scar revision or possibly a chin restoration and 3 dental airbags. My car insurance has attempted to contact Suzuki to review and investigate why the airbags did not deploy and my agent did finally talk with someone at Suzuki that agreed to review and investigate this issue by looking at the car without my insurance filing a subrogation claim. That was 2 weeks ago and haven't received a report yet. My daughter/family also drives a 2005 Reno and I am concerned that if they are in an accident that the airbags may not deploy and something worse could happen. I need to know that there is not something faulty with the airbag system of the make and model before someone else is hurt or killed, my family or someone else's love one. Please help me...I need peace of mind and being this is a safety issue I am in hopes that you will investigate. I can provide details...there should not be a general assumption that the car is safe if it is not.
- Madison, AL, USA
The airbag light on my 2005 Suzuki Reno came on...after a $2,000 estimate from the Suzuki dealer I complained to Suzuki headquarters and they fixed it at no charge to me but this may be happening to other Suzuki's and people may be paying to fix it.
- Tuxedo, NY, USA
- Raleigh, NC, USA