The contact owns a 2007 Suzuki SX4. The ABS air bag light remained illuminated. The vehicle was taken to the dealer who performed a diagnostic test that located the failure in the passenger front seat. The air bag sensor would not deactivate while passenger was in the seat. The vehicle was not repaired. The failure mileage was 39,000 and the current mileage was 48,000. Updated 5/9/11 updated 05/16/11

- San Juan , PR, USA

Purchased SX4 2007 Suzuki 5/31/07. Also purchased 60 month/$50,000 mile warranty for $645 at time of purchase. On 12/9/2010 at 52,000 thousand miles (2,000 mile ov. Warranty), passenger air bag light came on. Made appt. To take vehicle to dealership 12/22/10. Told sensor was bad and cost approximately $1,000 to repair. Follow-up call to dealership produced offer to repair at 1/2 the price ($500)! ! family has purchased multiple vehicles at dealership. This occurred 2,000 miles (not even one oil change) over warranty when vehicle was only 3 1/2 years old. Daughter commutes to college/home in this vehicle, and to work/home. Rarely has passengers in vehicle! called american Suzuki at 1-800-934-0934. Opened a case. Told to get back in touch with dealership to provide them with case number. Told technical manager would review our case. Told dealership may cover part, labor, or both; and we would hear something within 48-72 hours. Contacted back by dealership restating original offer. Called american Suzuki back. Told our warranty had expired, and the dealership's offer was a "good will" gesture. Told dealership not required to do anything. Well, we are not required to purchase additional Suzuki vehicles, or to get ripped-off buying $645 good-for-nothing extended warranties with $100 deductibles which should not be needed, and usually aren't--until they're expired. Air bags are a safety issue, and sensor should be a recall item. Not sure if air bag system will work at all, or if car will pass inspection. Customers should not have to replace faulty high-priced $$$$ defective parts. American Suzuki should responsibly produce quality products and stand behind them. Brag about 100,000 mile/10 year warranty. That warranty is very limited as to what it actually covers. Good racket: Expensive good-for-nothing extended warranties and faulty parts produce good referral business for the dealership's service department. Customer satisfaction zero.

- Acme, PA, USA

2007 Suzuki SX4: Naguabo, pr. Air bag light and front passenger sensing system indicators stay on. Took to dealer, computer reset done. Lasted only 4 days, air bag sys fault lights on again. Taken back to dealer, service dept said the front passenger seat air bag sensor was faulty. Mileage 54,442 not covered under warranty. Over $2,000 to fix issue. This must be a factory defect that somehow appears after your warranty expires. This is a safety issue.

- Naguabo, PR, USA

This issue deals with the passenger airbag sensor in my 2007 Suzuki sx-4. the sensor first started giving me problems about a year ago. I took the car in to bill siedle's Suzuki where they reset the light. I went online and began reading thru the blogs and noticed that this appears to be a common problem that many Suzuki sx-4S are having. Recently I took my car in for some warranty work regarding concerning the transmission. When I got my car back the airbag sensor light was on again. I mentioned it to the service representative who explained to me that it was a defect with a sensor in the passenger seat and because the car was out of its bumper to bumper warranty I would have to pay for the expenses myself. The sensor by itself cost an amazing $2400. I contacted Suzuki in California to see what could be done. They had me contact someone at bill siedle's Suzuki and request a goodwill service. They denied the good will service. Coincidently, I drove a 2009 Suzuki sx-4 while vacationing in puerto rico and it also happened to have the same issues. It's evident that there is an issue with this sensor and Suzuki refuses to correct it. I've had numerous issues relating to my Suzuki ranging from cosmetics to mechanical issues, even the sensors in the tires which monitor tire pressure are broken and now my TPMS light is constantly lit on my dashboard. I do have 90,000 miles on my car but I keep it in pristine condition and any of the mechanics who have worked on the car can testify to this. However, my problems with the airbag light don't appear unique based on the endless forums that I've read and 90,000 freeway miles don't wear out an airbag sensor in 3 years. Additionally, it deals with the safety of my family. I have no idea how that airbag with react in the event of an accident. Whatever the issue is, it also gives an indication that the passenger seatbelt is not on. I would appreciate you looking into this issue. Thanks for your help.

- Miami, FL, USA

The front passenger weight sensor for the SRS airbag system had been intermittently going on and off with someone in the seat and out of the seat. This began within 100 miles of ownership, and occurred very frequently. The dealer could never replicate this. They stated the system was designed to work that way even when a 300 lb. Tech was sitting in the seat and the light came on showing the airbag system off. The sensor is now completely out, and the airbag light is on along with the passenger seat belt indicator both stay lit continually. Now that the sensor is completely out I am outside of my 36,000 mile warranty and am now in my extended warranty I purchased at the time I bought the SX4. The extended warranty will not cover a new sensor which has been quoted to me at $2,600. They are sneaking through a loop hole that excludes the airbag system after an accident. In which they won't pay if the airbag has been deployed. I am now stuck with a car that has airbags that may or may not deploy at anytime. I was told chances are in an accident they will not deploy. This is a huge safety concern. I hope to never have an accident, but if you have a safety system you want it to work. This is a common problem for the Suzuki SX4's. very few SX4's do not have this issue. And given long enough the airbag system will shut down if the sensor is not replaced, and if this happens outside of the manufacturer warranty your stuck driving a ticking time bomb. I simply hope I'm not driving down the road one day and the airbag system suddenly decides it's time to deploy. I love the car I just wish Suzuki would figure out what's wrong with their sensor fix it and replace it for all of us owners before someone gets seriously hurt from a lack of safety restraints.

- Lake City, AR, USA

At random times, my passenger air bag light will come on while someone is sitting in the seat. The person will then have to move around in the seat to get the light to turn off. Sometimes it takes more than ten minutes. I have brought the complaint to a Suzuki dealership, and they claim that the problem is normal. I don't feel that this should be right, as if at the time the air bag light was on, and there were to be a accident, the air bag would not deploy, possibly causing great harm to the passenger I would have in the vehicle.

- Florence, SC, USA

I bought my SX4 2007 Suzuki Nov 2007. I have had problems with gas fumes inside car, took it to service said there were no leaks. Still smells on occasions. Took car to service 3 times the had it for 7 days and could find no problem. It is the worst car I have ever had for poor gas mileage. And also the passenger airbag light comes on constantly. Was told passenger must not be sitting in seat right, give me a break!!!!. I wouldn't recommend this car.

- Orlando, FL, USA