10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 19,372 miles
About These NHTSA Complaints:
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I purchased my 2004 Suzuki Verona on Jan. 30, 2007. From the second day I own it, it has made noise like it was a diesel engine. I was told that the ticking sound coming from the top end of the motor was normal, that it was the self adjusting cam gears. I could hear a rod knocking in the lower end of the motor but no one at the service department could hear it and their trained to hear these type of things. Suzuki supposedly rebuilt the top end of the motor but the ticking continued. They then were supposedly to have replaced the short block ( the lower end of the motor) but the rod continues to knock to this day. The car has died at speeds between 35 mph up to 70 mph. It died one day as I was making a left hand turn and I was barely able to avoid being broad sided by an on-coming vehicle where my mother could have been injured or killed. The car also surges forward sometimes when trying to stop or sitting still. It dies sometimes at take off causing me to nearly be rear ended quit a few times. I sued Suzuki for breech of warranty and even though I did not get awarded what they should have had to pay, they did pay, admitting guilt. Suzuki lies about work performed, they avoid doing work that is necessary. And then they deny all previous lies that they have told. And they claim to have one of the best warranties in America.
- Fort Worth, TX, USA
I am sending you this complaint in an attempt to inform you of Suzuki motor company that is located in you state. I live in Texas but have been dealing with Suzuki for over a year now trying to get them to make repairs to my vehicle so that I may not end up in a serious accident caused by the Suzuki Verona I own. My information may not be completely accurate but what I have read does warrant an investigation on your part. The Suzuki Verona was a model of Daewoo then Suzuki bought Daewoo from General Motors. One of the vehicles they put out on the market was the Verona, I assume without making any changes to its drivetrain. I have read that the engine designed by Daewoo was not designed to be operated using any type of fuel that contains ethanol. All fuel has atleast 10% ethanol no matter where you go in America. Daewoo never intended for this vehicle to be sold in America. But Suzuki put it on the market in America without any concern of what the consequences might be to the public. I have read over a hundred and fifty complaints about the Verona and they all complain about the same thing, the engine. The engine has died on my Verona while I have been on the highway and when I have been on regular surface streets. It has surged a few times and on one occasion I struck my brother while he was attempting to open our garage door. Luckily I did not hit him very hard so he was not injured, just scratches. But could you imagine if a mother goes to pick up her children and while sitting at a crosswalk near the school her engine surges and the vehicle jumps into the crosswalk and strikes children possibly killing them or crippling them for life. Suzuki has gone out of its way to do everything to avoid doing the proper repairs or replacing the engine. I have been lied to by the service department manager here in ft. Worth and I have been lied to by the district service rep. ( jeff marris ), about the engine.
- Ft Worth, TX, USA
I had the transmission replaced in the first month I had the car, also the car stalls out, I had the car since Oct.I got to replace the rotors there making a funny noise.
- West Haven, CT, USA
The contact stated the engine service light kept coming on the 2004 Suzuki Verona. Oil was getting in the gas line. Vehicle has been to the dealership over the past year repeatedly for the engine service light problem. The transmission was not automatically shifting. The contact said that it seemed to be connected to the engine light. As of yesterday, the speedometer was not working. The manufacturer has been called, and they said that they would notify the dealer and try to figure out what was wrong with the vehicle. The dealership did not call the contact. The dealer said that there was nothing wrong with the car. The 02 sensor has been replaced once, and was currently waiting on another 02 sensor to be installed. The only problem was that the part has not been manufactured.
- Waukesha, WI, USA
Transmission was having problems down shifting from the high gears, making it difficult to slow down. Took vehicle to dealer for repairs several times, but the cause was still undetermined.
- East Stone Gap, VA, USA
When shifting from reverse to drive vehicle accelerated. This caused a minor collision. The vehicle was towed. Dealership was notified, but did not resolve the problem.
- Evans, GA, USA
When the transmission changed between 1st and 2nd gears it slowed down as if the brakes were being applied.
- Madison, AL, USA
As I exited a freeway, I braked to disengage the cruise control and started slowing down. The car acted as though it was auto-braking to slow down as if going down a steep hill several times very severely and came to a complete stop. It would not go forward or in reverse until I turned off the cruise control and the engine and restarted it. On two other occasions, the car would not move after stopping to enter a ferry and with my wife attempting to leave a parking lot.
- Temple, TX, USA
While driving 30 mph vehicle stalled. Consumer restarted vehicle, and took it to the dealer for inspection twice, and mechanic could not duplicate the problem. Dealer refused to return the vehicle to consumer due to safety problem, and not being able to duplicate the problem. Pe04062_cat
- Spring, TX, USA
- San Francisco, CA, USA